Quality Suites Lake Wright - Norfolk Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Suites Lake Wright - Norfolk Airport

Exterior
Lobby
Indoor pool, pool loungers
Exterior
1 bedroom, desk, iron/ironing board, free cots/infant beds

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
1521 Premium Outlets Blvd, Norfolk, VA, 23502
  • Virginia Wesleyan University
    8 min walk
  • Lake Taylor Hospital
    2 min drive
  • Norfolk Premium Outlets
    6 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    5 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Suites Lake Wright - Norfolk Airport

Hotel with free breakfast, near Norfolk Premium Outlets
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Quality Suites Lake Wright - Norfolk Airport offers 127 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

During your stay at Quality Suites Lake Wright - Norfolk Airport, you're just a quick walk from Virginia Wesleyan University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Lake Taylor Hospital and a few minutes from Sentara Leigh Hospital
  • Dogs welcome for a fee (restrictions apply)
Quality Suites Lake Wright - Norfolk Airport offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 5231 square feet (486 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Quality Suites Lake Wright - Norfolk Airport. Free self parking is available.

Smoking is allowed in designated areas at this Norfolk hotel.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5,231 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lake Wright
Quality Suites Lake Wright
Quality Suites Lake Wright Hotel
Quality Suites Lake Wright Norfolk
Quality Inn Norfolk
Quality Suites At Lake Wright Hotel Norfolk
Quality Suites Lake Wright Norfolk Airport Hotel
Quality Suites Lake Wright Norfolk Airport
Quality Suites Wright Norfolk
Quality Suites Lake Wright - Norfolk Airport Hotel
Quality Suites Lake Wright - Norfolk Airport Norfolk
Quality Suites Lake Wright - Norfolk Airport Hotel Norfolk

Quality Suites Lake Wright - Norfolk Airport Reviews

Reviews

5.4
Rating 10 - Excellent. 150 out of 1002 reviews" "
Rating 8 - Good. 166 out of 1002 reviews" "
Rating 6 - Okay. 178 out of 1002 reviews" "
Rating 4 - Poor. 170 out of 1002 reviews" "
Rating 2 - Terrible. 338 out of 1002 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Erin

Liked: Cleanliness
Nothing to say. No restrooms available at check in???
Stayed 2 nights in Sep 2024

8/10 Good

Tanaye

Stayed 3 nights in Aug 2024

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My family was bite for bed bugs.. Manager wasn't in the property
Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Disliked: Cleanliness, property conditions & facilities
Bed bug in every room
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very helpful. Breakfast was good. The indoor pool was was nice. There was a store near the front desk for snacks and drinks. Lots of places near to eat and a very short drive to shopping at the outlets. The rooms were comfortable. The hotel was fine for what we needed. Looks like the ownership changed and things need to be updated but that didn't cause us any issues.
Stayed 3 nights in Aug 2024

4/10 Poor

Jacci

Disliked: Staff & service, property conditions & facilities
I called the number online and was directed to a call center. I advised the agent of a late arrival and was told I was ok until 7 a.m., now if he meant 7 pm, is not for me to decide. I was pumping gas about 25 mins from property and missed a call. I immediately called back, was hung up on, and upon reaching the front desk I informed him that I was en route and assured that he saw my reservation. Now, upon arrival the cost is more than quoted and I'm being told by THE SAME guy who I had JUST spoken to that my reservation was cancelled when I didn't answer and they created a new one (when I called back I guess). Well, when was someone going to inform me? He did not honor my initial rate and advised cancelling and trying again (on Labor Day weekend, yeah right). When checking out I noticed an empty beer box propping the back door and stupid me kicked it outta the way, bc I was unable to use my key (and it was raining). So I move my car to the front and inform the front desk. The agent said she can "send a signal"...now how exactly does that help me when I'm standing in the front lobby now? I was not pleased with treatment of the staff. Guests were friendly and some staff were cordial, but I will NOT stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jermon

Disliked: Staff & service, amenities, property conditions & facilities
Completely horrible experience and staff was rude
Stayed 5 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the helpfulness of the staff and they did keep the site very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will nit recommend this property to anyone. Hallway, dining area and entryway floors visibly dirty during entire stay. Room coffee maker dirty. Air conditioning unit dirty and vents were broken. Microwave filthy and had to be changed out. Couch extremely soiled. Customer service curt and cobdescending except two staff members.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mike

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting,my first and last time I’ll never go back
Stayed 2 nights in Aug 2024

2/10 Terrible

Brion

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived at the property, people were in their cars smoking weed and playing loud music. I looked past it and headed inside to the front desk. The lobby feels more like an old bus station that was never remodeled. The smell of mildew and cheap cleaning supplies mask the unmistakable order of weed. The check-in process was smooth. The young lady at the desk was courteous and attentive. I get on the elevator... It was torn up! vandalism scratches and marks were all over. The hallway looked run down with filthy carpets and dim lighting. The room was a great size, but that's where the appeal ended. The furniture had stains, hair, and crumbs all over. The walls were covered in random splatters and the carpet was FILTHY! I was traveling with a 2-year-old who would find a needle in a haystack if given the opportunity. There's no way he's staying in a room filled with the remnants of snacks past! I inspected the bed... more hair and crumbs. I checked the hand washing station...the towels looked used and the sink was covered in a random pink substance. At this point, I knew I would not be staying. The icing on the cake was that on my trip back to the lobby, another guest was holding a folded napkin with a bedbug she found in her room. Needless to say, I will NEVER stay here again. I was granted a full refund with no issues and found another hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Yumna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

2/10 Terrible

Cortenay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a Better Place to Stay
When we checked in it took an hour to get our room key. No receipts because I booked on line. The place was DISGUSTING. The carpet was stained and the elevator floors were really sticky. Go to our room and get off elevator and there is trash everywhere. Bathroom fan hasn’t been cleaned in years. Refused to take a shower due to cleanliness of the shower. Checked out again no receipt. Receptionist was rude.
Stayed 2 nights in Aug 2024

8/10 Good

Santa

Travelled with family
Stayed 2 nights in Jul 2024

4/10 Poor

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
I was traveling, and told that breakfast was 6-9, I waited until 615 and no breakfast. Faucet in room was not bolted down.
Stayed 1 night in Aug 2024

8/10 Good

Adrian, Manassas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect with this place, except some of the people that stays here leave a strong smell of Marijuana that reeks loby, elevators. They should control more this because there are families and kids that stay here too. Also pillows are way to small.
Stayed 3 nights in Aug 2024

2/10 Terrible

Luciana

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty no clean sheets burn marks and bodily fluids all over. This is definitely a HOtel if you get my drift. Couldn’t even stay currently waiting on Expedia to refund me my money
Stayed 2 nights in Aug 2024

6/10 Okay

Maria, San Juan

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property condition was poor i exited immediately no thk you omg worse hotel ever
Stayed 2 nights in Aug 2024

6/10 Okay

Alysa

Liked: Cleanliness, property conditions & facilities
I liked the rooms, very spacious! But some of their policies dont made sense
Stayed 1 night in Aug 2024