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Tru By Hilton Norfolk Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Business centre
Exterior
Coffee service

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Breakfast included
  • Free WiFi
  • Pet-friendly

Explore the area

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    5 min walk
  • Virginia Wesleyan University
    9 min walk
  • Lake Wright
    1 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    5 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Norfolk Airport

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (549)
The price is €116
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Home2 Suites by Hilton Norfolk Airport

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with complimentary dressing gowns and a hairdryer. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Norfolk Airport. During your stay, you're just a quick walk from Norfolk Premium Outlets. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Norfolk Premium Outlets and 8 minutes by car from Norfolk Botanical Garden
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness centre, coffee/tea in common area, and express check-in. Free self parking is available.

This Norfolk hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 50.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Guests will receive key retrieval information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 422 reviews" "
Rating 8 - Good. 116 out of 422 reviews" "
Rating 6 - Okay. 29 out of 422 reviews" "
Rating 4 - Poor. 17 out of 422 reviews" "
Rating 2 - Terrible. 18 out of 422 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. Rooms are sleek and the staff were very nice. Only complaint is they have eliminated coffee in the rooms. I think they should rethink that decision. It requires a trip to the lobby first thing in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel was advertised as tub/shower combo but they have very few rooms with a tub which is essential for me for pain management. The rooms are way too basic for the cost: you have to squeeze bottles to get soap, shampoo out, go to lobby to use a microwave, and mattresses were soooo hard I barely slept. The bed spread had a weird texture and was very itchy. There were visibly loose at the base of the shower. They have tiny garbage cans with dividers for recycling, the money would be better spent elsewhere. If I could have, I would have definitely booked elsewhere and will avoid Tru brand at all costs.
Stayed 2 nights in Aug 2024

6/10 Okay

David, Woodbridge

Travelled with family
Liked: Amenities, property conditions & facilities
The place is not being maintained for being a new hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pet-friendly hotel made traveling with my dog so much easier, will stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Blaine

Stayed 1 night in Jul 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The breakfast was good too. The nieghborhood and clientele were quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballin
Loved the hotel, super friendly staff and nice rooms.
Stayed 2 nights in Jul 2024

8/10 Good

Deborah

Stayed 2 nights in Jul 2024

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Loved the breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Fidelia D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Very nice employees. Breakfast was good every day. Very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean rooms, breakfast was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

It was very clean and well kept. But there were many negatives: no shuttle to airport, no restaurant, not a couch or comfy chair in the rooms. These accommodations are probably fine for college students or young adults, but not for older people who are looking for more comfort.
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great front Desk staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Soufiane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
N A
Stayed 2 nights in Jun 2024

10/10 Excellent

ChinHa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gave some recreation options with board games and a pool table
Stayed 2 nights in May 2024

2/10 Terrible

Britane

Stayed 1 night in May 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jan 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Walls are thin. You can here the guest next to you.
Stayed 1 night in May 2024

8/10 Good

Glorise

Travelled with partner, Travelled with group
Liked: Cleanliness
I didn’t like no room service. I was there five days and no room service. I didn’t like it was too modern for me. No microwave in room. I did enjoy the breakfast. I did enjoy Customer Service. I don’t like the fact that you did not have any closets not enough hangers for, my Luggage no bureau to put my clothes in
Stayed 4 nights in Apr 2024