Overall the property was good. The living area was smaller than appears in the photos, but still enough room. The dinning table was great for our group, enough seating for everyone. As shown in the photos, there are a good amount of stairs. There are no bedrooms on the main floor. The living room is sunk in and then you step up again to go out onto the deck. The hot tub was a nice plus and it was clean. After arriving, we called the management office because the basement didn't smell good and was wet feeling due to no dehumidifier and hot, humid Summer days. They were excellent to work with. They went to Home Depot and had someone deliver a dehumidifier within an hour. We were extremely happy with their response. If we didn't have a dehumidifier, we wouldn't have been able to use that floor, which had a queen bedroom and a full bathroom. We did have to constantly empty it during the stay, but it was worth it in order to make the space usable. You could see a big difference within the first couple of days. Unfortunately, we were not able to use the loft space. We read all of the reviews about the spiral staircase and were well aware that they were tight and not everyone used them. We were willing to sleep in the space, but due to four broken stair treads (the wood is completely split in half) we did not use the space. The stairs are not safe. We had two 8 year olds and two 23 year olds and they said even if the stair treads weren't broken, they didn't feel comfortable using the stairs, especially if they needed the bathroom during the night. Again, it's summer, so the loft was very hot as well. Instead of the loft, we used the day bed with the trundle underneath. All of the beds were very comfortable. The portable AC units were okay. They did provide a couple of fans. The kitchen space was good. They had everything we needed for cooking; a crock pot and blender too. We were able to use the large free standing cabinet in the kitchen to store all of our food for the week. A few things we could have used, but you don't always know until you arrive and we have no problem getting them on our own (sandwich bags, foil, paper, pen). They supplied plenty of the basics; trash bags, toilet paper, paper towels and hand soap. A copy of the check out and trash removal process would be good to have just in case someone forgets to bring it with them. We did have a great time and there was plenty to do at the home and in the area.