North Conway Grand Hotel

4.0 star property

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Photo gallery for North Conway Grand Hotel

Front of property – evening/night
Lobby sitting area
Property amenity
Indoor pool, outdoor pool
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
72 Common Court, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪7 min walk‬
  • Conway Scenic Railway
    ‪5 min drive‬
  • Cranmore Mountain Resort
    ‪8 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪22 min drive‬

Room options

Deluxe Room, Hot Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Shower Grab Bars

  • 33 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

2 Queen Beds with Sleeper Sofa

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

North Conway Grand Hotel

Family-friendly hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and spa services.
North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch Smart televisions come with premium cable channels, video game consoles and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the pool at North Conway Grand Hotel. During your stay, you're just a quick walk from Settlers' Green Outlet Village. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Settlers' Green Outlet Village and a 5-minute drive from Conway Scenic Railway
North Conway Grand Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and Access to hot tub. Public spaces have free WiFi. A fitness centre, a sauna, and spa services are also featured at the family-friendly North Conway Grand Hotel. Self parking is free.

This 4-star North Conway hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • DVD player
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 for adults and from USD 7.95 for children
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

North Conway Grand
North Conway Grand Hotel
Grand Hotel North Conway
North Conway Grand Hotel Hotel
North Conway Grand Hotel North Conway
North Conway Grand Hotel Hotel North Conway

North Conway Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 586 out of 1142 reviews
Rating 8 - Good. 268 out of 1142 reviews
Rating 6 - Okay. 160 out of 1142 reviews
Rating 4 - Poor. 79 out of 1142 reviews
Rating 2 - Terrible. 49 out of 1142 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfortable and clean when I booked I believed breakfast was included. It was not. The food at dinner was just ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Tina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets were dirty, the hotel was cold, the hot tub/Jacuzzi did not work and there was black hair on the robes. I don’t have black hair, I have white hair. For the money I spent on that room, I would rather go somewhere else.
Stayed 1 night in Dec 2024

10/10 Excellent

suzanne

Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing!
Stayed 2 nights in Dec 2024

6/10 Okay

Erika

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service
Friendly staff, room was clean.
Stayed 2 nights in Dec 2024

8/10 Good

Scott

We liked the lint with fireplace and bar area. Heated outdoor pool as well. Hotel needs some small updates to there carpets.
Stayed 2 nights in Dec 2024

4/10 Poor

Ron

Stayed 2 nights in Nov 2024

6/10 Okay

Sam

Liked: Cleanliness
I love this property in general and i love that they have had hot chocolate every night for the kids and that they are very kid friendly. The only thing about this stay that was not so great was the amenity fee? The pool was closed two of the three days we stayed and the woman at the front desk said the fee was for the amenities. So that was a little frustrating after paid a good amount for the room and our shower went cold on the third day but Otherwise the stay was good and we enjoyed the area.
Stayed 3 nights in Dec 2024

6/10 Okay

Kathy

Liked: Staff & service
The rooms need updating
Stayed 1 night in Dec 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, friendly staff, great prices. I will definitely visit again soon. Thanks
Stayed 2 nights in Dec 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay when things are working.
Great little hotel (when all the amenities that they advertise are open and working.) to note about that, the indoor pool and Hot Tub were completely closed on a Tuesday night, I booked the hotel FOR the indoor pool and hot tub. It was my gf’s bday. The outdoor pool and hot tub although was heated the hot tub was like taking a warm bath in 20 degree weather and the pool was no where near heated. Thankfully I was smart enough to book the room with a hot tub in the room and salvage her birthday trip. We drove 2 1/2 hours out to Conway for a get away. Might be finding a different hotel option next trip out.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Travelled with partner
Was told upon check in that the restaurant would be closed when we are staying. I wouldn’t have booked this place if I knew they were closed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Ingrid was very welcoming and efficient at our check-in! I had added a note in our Travelocity app for an extra blanket and it was on the bed waiting when we arrived!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Andy, Scott City

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the bar and grill
Stayed 1 night in Oct 2024

8/10 Good

Rafaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice for kids, but restaurant should offer more options and include a hot breakfast, also should have staff in the pool are, kids jumping and diving even when it says no jumping, parents didn’t care, children in the hot tub
Stayed 2 nights in Nov 2024

8/10 Good

Derek

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient for a shopping trip in North Conway. Great hotel for families also.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked into North Conway Grand Hotel and instantly felt at home! 🍪🍎 We were greeted with warm apple cider, cookies, and hot cocoa—a perfect cozy welcome. The kids loved the arcade, and the pool was a great spot to unwind after our drive in from Boston. With 200 DVDs available to rent, we enjoyed a nostalgic movie night! 🎥 And just around the corner, Big Dave’s Bagels and Deli featured in Diners, Drive-Ins, and Dives, served up the best bagels to start our morning right for the scenic Kancamagus Highway.
Stayed 1 night in Oct 2024

8/10 Good

Eleanor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here . I stay here every time I come to North Conway. The only thing I would change is that the indoor hot tub was very cold. And I had no rinse cups in the room for brushing my teeth. Other than that, this place is amazing. Top of the line hotel. Beautifully kept and we had a great time as always.
Stayed 1 night in Nov 2024

4/10 Poor

Cynthia

Liked: Staff & service, amenities
There was no hot water in the shower.
Stayed 1 night in Nov 2024