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Best Western Annesley House Hotel

3.0 star property

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Photo gallery for Best Western Annesley House Hotel

Exterior
Reception
Standard Room, 1 Double Bed, Non Smoking | Private kitchen | Electric kettle
Bar (on property)
Comfort Room, 2 Single Beds, Non Smoking | In-room safe, individually decorated, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
6 Newmarket Road, Norwich, England, NR2 2LA
  • Norwich Theatre Royal
    ‪12 min walk‬
  • Market Place
    ‪13 min walk‬
  • Carrow Road
    ‪5 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Room, 1 Single Bed, Non Smoking

Executive Room, 1 Single Bed, Non Smoking | In-room safe, individually decorated, desk, laptop workspace

Executive Room, 1 Single Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | In-room safe, individually decorated, desk, laptop workspace

Comfort Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | In-room safe, individually decorated, desk, laptop workspace

Comfort Room, 2 Single Beds, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Annesley House Hotel

Art Deco hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-out are on-site.
Best Western Annesley House Hotel offers 31 accommodations with a safe and complimentary bathrobes. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western Annesley House Hotel. During your stay, you're just a quick walk from Castle Keep. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Within a 10-minute walk of Castle Keep and Surrey House
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Best Western Annesley House Hotel also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This Art Deco Norwich hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Best Western Annesley House Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.50 to 15.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11:00 PM) and Saturday - Sunday (7:30 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7.50 to 15.50 per person
  • Self-parking fee: GBP 5.00 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property's front desk is open during the following times:
  • Monday - Friday: 6:30 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Annesley House Hotel Norwich
Best Western Annesley House Hotel
Best Western Annesley House Norwich
Best Western Annesley House
Best Western Annesley Hotel
Norwich Best Western
Best Western Norwich
Annesley House Hotel Norwich
Best Western Annesley House Hotel Hotel
Best Western Annesley House Hotel Norwich
Best Western Annesley House Hotel Hotel Norwich

Best Western Annesley House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 585 reviews
Rating 8 - Good. 232 out of 585 reviews
Rating 6 - Okay. 30 out of 585 reviews
Rating 4 - Poor. 7 out of 585 reviews
Rating 2 - Terrible. 7 out of 585 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Duncan

Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Hotel

Have stayed here on numerous occasions and love the warm friendly atmosphere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy our nights at the Annesley.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless stay

Could not fault this stay. Exceptional service throughout. Very comfortable bed in en suite room with tub. Table service at breakfast which is very rare these days. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
nice and handy for the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcoming stay

Very welcoming & helpful team especially Matthew - thank you. Comfortable room that was very clean. Lovely restaurant & food. As it is a character older property soundproofing levels meant some noise from other guests was noticeable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members I dealt with were very friendly and helpful. There was a good choice of menu options for breakfast. On site parking meant that it was a short walk into the city centre.
Stayed 2 nights in Mar 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent six nights here.Very comfortable.Staff friendly.Located within easy walk of city centre.Would stay there again
Stayed 6 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay as normal. We’ve stayed here a few times now and it’s always great. Easy access to the city and plenty of pubs nearby.
Stayed 1 night in Dec 2024

6/10 Okay

Kerry

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Liam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service

Good location

Location was the best thing - close enough to walk to the city centre (though buses were also very near). We were roomed in an annex which was fine, just a short walk from the main building. Room itself was a good size, ensuite with a bath. Heating was a bit hit and miss - radiators were either red hot or off. Mattress was softer than we would like - not much support, though I guess others may be fine with it. Otherwise fine. Breakfast was of good quality and choice, however, unusally, all items had to be ordered, there was no buffet for even cold items such as fruit and yoghurts. Perhaps it saves waste, but not something I've seen for a while. Also had reasonably priced EV charging.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay close to the city

We had a lovely stay. The hotel is the right mix of quality and also portrayed a laid back feeling. The breakfast was of a high standard.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle, Harrogate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean, cosy hotel close to the town centre. Amazing staff and very enjoyable stay. Special thanks to Matthew who was friendly and helpful. We enjoyed chatting with him in the bar and he quickly resolved a minor issue we had with our bath.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for central Norwich

Very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean hotel. Weather was terrible but room was cosy and warm.
Stayed 1 night in Dec 2024

8/10 Good

henry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024