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Dunston Hall Hotel, Spa and Golf Resort

4.0 star property

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Four Poster Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
2 bars/lounges, sports bar
Indoor pool, pool loungers
2 bars/lounges, sports bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ
  • Dunston Hall
    ‪8 min walk‬
  • Eaton Park
    ‪7 min drive‬
  • University of East Anglia
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic King Room

Classic King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Room

Deluxe King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Four Poster Room

Four Poster Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Four Poster Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family Room

Classic Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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Front of property

Sprowston Manor Hotel, Golf & Country Club

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
3.9 out of 5, Good, (1003)
The price is €132
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sprowston Manor Hotel, Golf & Country Club

About this property

Dunston Hall Hotel, Spa and Golf Resort

Victorian hotel with full-service spa and golf course
This hotel features a full-service spa, a golf course and an indoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges and a health club are on-site.
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at Dunston Hall Hotel, Spa and Golf Resort. During your stay, you're just a quick walk from Dunston Hall. Features include free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie Restaurant, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, hot stone massages or manicures and pedicures at Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 6 minutes by car from Norfolk Broads and 7 minutes from University of East Anglia
  • Dogs welcome for a fee
Dunston Hall Hotel, Spa and Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 49213 square feet (4572 square metres) and includes conference space. A health club, a hot tub, and spa services are also featured at the eco-certified Dunston Hall Hotel, Spa and Golf Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Norwich hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Brasserie Restaurant – Overlooking the golf course and garden, this brasserie serves breakfast and dinner. A children's menu is available. Reservations are required.
Bunkers Bar – Overlooking the golf course and garden, this sports bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Garden Terrace Bar – Overlooking the golf course and garden, this bar serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 0.01 per stay; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bunkers Bar
  • Garden Terrace Bar
  • The Brasserie Restaurant

Things to do

  • 18-hole golf course
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Piano
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 49,213 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 0.01 per stay (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel Spa Golf Resort
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Dunston Hall Hotel, Spa and Golf Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1006 reviews
Rating 8 - Good. 300 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 77 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , and affordable . Staff were very helpful and friendly, the place has so much to offer.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is impressive from the outside, cosy and comfortable on the inside. The staff are warm and friendly and welcoming. the facilities are good, lovely swimming pool nice bar and restaurant. The reason I have not given 5 star is 1. Temperature a little cool in the bar. 2. Toiletries in the rooms lacking considering the quality of hotel. 3. The bed was not re made although towels and water and tea coffee etc were replaced. So maybe they got distracted and forgot the bed. Not that I can't make my own bed but it is just something you expect when staying in a hotel. Otherwise lovely hotel with friendly staff. Bar staff are equally as friendly and nothing too much trouble.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay at Dunston hall they will leave you complimentary dirty underpants, socks and dried contact lenses on the bedside table! you will also receive hair in your breakfast! Compensation - £50 Voucher to come back!! They have refused to refund me fully and after a long drawn out emailing battle they have agreed to refund £50 to my bank - I’m still waiting for this to be refunded.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room very draughty due to breeze coming through patio doors, had to keep air con (noisy) on all night to keep warm. Unfortunately food not great this time - last visit food was much better and worth coming back for. All staff very professional being friendly and happy to look after everyone and listen to any complaint
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and pleasant. Nothing was too much trouble and they really tried to make things as easy as possible. Being at the older end we didn't enjoy the Halloween disco in the bar but it was possible to find a quieter space and they went out of their way to accommodate us. Drinks were quite expensive but the food was reasonably priced. The breakfast choice and quality was outstanding.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

B

Stayed 2 nights in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and swimming pool. Good range of dining options. Beautiful grounds. Our family of 4 were very comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Louise

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Would not recommend
The hotel is old and tired. Check in very slow - staff clearly overwhelmed and unhappy. Breakfast was a shambles with nowhere enough food for the number of people present. A shame really because we paid good money for the hotel!
Stayed 1 night in Oct 2024

6/10 Okay

Eleanor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good
Overall good stay :) we checked in at 3:40pm after a long day at the dinosaur park and unfortunately our room was ready which was really disappointing when you’re travelling with 2 children under 3 years. They did however, give us some drinks vouchers to use in the bar whilst we waited, but sitting around waiting is never easy with little ones! Once we were in the room everything was good and the room was spacious for a family of 4. Breakfast was from 7am which was great for us, and there was a great selection. Only thing we all struggled with was how hot upstairs was! We were on the third floor and the heat was just unbearable as soon as you got on to the top floor. Apart from the late check in and the heating, we enjoyed our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Russell

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed with room bed was hard, room was tired. Plug not attached to sink. Tv very dated couldn’t watch much. Expensive for what the room offered
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

4/10 Poor

Liam

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff were very friendly and welcoming. Georgia at the spa was brilliant for my wife’s facial. Food was very good in the restaurant. We recommend a stay here in a beautiful hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Darren

Travelled with family
Disliked: Staff & service
The good - wonderful grounds and great looking building. This hotel is targeted at the golfer or the girls weekend away at the spa. The rooms are a little tired needing some investment. The restaurant- well that's a place you should avoid. Breakfast very British could have a wider selection like a omelette station or scramble eggs but that could be challenging! The main issue was on the first night I ordered a steak and a red wine sauce the waiting staff assured me was red wine and it looked tasted and smelt just like my wife's gravey!! We spoke to the red manager who then told me action on head office instructions the red was is just gravey!! The next morning talking to the exec chef in the restaurant he asked why I was creating such an issue as they had staff shortages and even supply chain issues. Not the reaction I expected. Later reading the Trip advisor reviews I found a couple of other reviews with the issues about gravy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 2 nights in Oct 2024

4/10 Poor

Jodie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very below average experience for the money spent. Noisy kids everywhere and I could have made better food at home than what we had in the canteen-esque restaurant.
Stayed 1 night in Oct 2024

6/10 Okay

Roger

Liked: Staff & service, room comfort
Looking tired
Checking was slow breakfast was not very good
Stayed 1 night in Oct 2024

6/10 Okay

Edward

Travelled with family
Disliked: Staff & service, property conditions & facilities
Dunston Hall let down
we had a family party, and there was a few things which I was not very happy about, the family booked a table for an evening meal months a ago, and we found out that the hotel messed up the booking so all the family could not sit together!!! i I had brought drinks and was over charged and this happened many times with my family group which is terrible service at the main bar, then my wife phoned up regarding there allergies which the hotel swore blind they could cater for her, they could not cater for her at all, so I had to drive out of Dunston hall to go and get food so again could not eat with the family, the staff expected my wife to eat bland food because they could definitely not cater for people with allergies, the staff came over with a folder that was so big to look at the allergies list with my wife!!! we are in the year 2000 surly they could update this list on to a tablet !!! in the room, the sheets were do old and when you moved I woke up my wife and vice averse! this place could be so much better, the only thing i can say is the golf centre personnel were excellent and they are the only thing keeping this place going, the staff at the golf centre were so helpful. I don't think the family of 15 will be having our gathering again at Dunston hall, in fact we should be re-inbust some money back for our stay and for all the family who had issues throughout the 2 days of our stay and for the one day I stayed, thank god I only stayed 1 day, never agin!!!
Stayed 1 night in Oct 2024

8/10 Good

sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024