Holiday Inn Norwich, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Exterior
Point of interest
Point of interest
Standard Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Eaton Park
    4 min drive
  • Norwich Theatre Royal
    6 min drive
  • University of East Anglia
    6 min drive
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room

  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Norwich, an IHG Hotel

Hotel with a full-service spa, near Norwich Theatre Royal
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Holiday Inn Norwich, an IHG Hotel offers 119 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich, an IHG Hotel. During your stay, you're just a quick walk from Danby Wood. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Norwich Theatre Royal and 6 minutes from The Forum
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Norwich, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Junction Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 November to 17 November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Norwich, An Ihg Hotel Norwich
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich, an IHG Hotel Hotel
Holiday Inn Norwich, an IHG Hotel Norwich
Holiday Inn Norwich, an IHG Hotel Hotel Norwich

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 293 out of 746 reviews" "
Rating 8 - Good. 321 out of 746 reviews" "
Rating 6 - Okay. 90 out of 746 reviews" "
Rating 4 - Poor. 25 out of 746 reviews" "
Rating 2 - Terrible. 17 out of 746 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ramakrishna

Business traveller
Stayed 1 night in Aug 2024

2/10 Terrible

Jack

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My noodle soup for dinner came with a dead fly and a hair in it. The restaurant manager was very good but I cancelled breakfast and opted for McDonalds. When I went outside for a cigarette at 11pm, I saw a mouse run down the hallway. Reported to the staff in the morning. Rooms were awkwardly small, thin walls, and the TV was just on the side of a desk and you couldn't easily watch it from bed without craning your neck. The shower was visibly grimey, the shower on/off valve felt like it was about to fall off, most plug sockets weren't even installed properly in the side of the bed and were visibly wonky. One plug socket was damaged and looked like it was falling off. £90 is insanely expensive for that, and the place is not fit to eat in. Flies in the food and mice running down hallways point to real issues with cleanliness and pest control.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Air conditioning wasn’t working in our room and quite hot
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very attractive & good renovated hotel. Decoration good, standard room shower room is a bit tight. Excellent breakfast, lovely staff, pool, sauna & jaccuzzi. Adequate car parking, on bus routes to Norwich, although these are no good evening times.
Stayed 4 nights in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property for a weekend stay. Room was spacious and very clean. Well equipped with tea and coffee plus kettle. Breakfast was very good.
Stayed 2 nights in Jun 2024

6/10 Okay

MR G

Travelled with group
Good location and parking for visit to Lotus .
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Jun 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Mrugesh

Stayed 2 nights in May 2024

10/10 Excellent

Eric

Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only proble was that we bookeda double room and it was 2 single beds pushed together
Stayed 3 nights in May 2024

10/10 Excellent

Delyth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Brilliant, comfortable, clean excellent facilities and good breakfast couldn’t ask for more.
Stayed 1 night in May 2024

4/10 Poor

Alastair

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice people, poor quality hotel
Check in was very good but the room is not a superior room and is smaller than advertised so have been miss charged. The bathroom is tiny and I do mean tiny. It’s a mission manoeuvring to turn so you can shut the door.
Stayed 1 night in May 2024

8/10 Good

Tash

Travelled with family
Liked: Cleanliness, staff & service
Nice. Shame that is stunk of smoke.
The staff are really friendly, the room is a good size and the beds comfy. The room is clean, but unfortunately as soon as we opened the door we were hit by the smell of smoke. It’s a non smoking room, but clearly the previous occupants had been smoking. The cleaner had left the window open and we were given an air freshener to spray but it didn’t help. The hotel was full so couldn’t be moved. A real shame, a child and 2 non smokers, it spoilt the stay really.
Stayed 1 night in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, convenient location, fair rate
Stayed 1 night in May 2024

8/10 Good

Joerg

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome and really friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Stayed 3 nights in Apr 2024

8/10 Good

Sarah

Stayed 2 nights in Apr 2024

6/10 Okay

Malcolm

Liked: Staff & service
Staffing was excellent but restaurant facilities limited and the rooms “tired.”. Overall not value for money
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay in Norwich . The hotel was very welcoming and they had a great choice of food . Was impressed with the quality of food and friendliness of hotel staff .Amazing cooked breakfast 🍳 with a great range of different foods including continental breakfast range Lovely selection of Alpro yoghurts and cheeses.Only issue was there was no access to the jacuzzi having expected to be able to use all the leisure facilities . Where they gave a downstairs bedroom to change in with an underpowered shower also in the room too.
Stayed 2 nights in Apr 2024