See all properties

Station Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Station Hotel

Front of property
Lobby
Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Hallway
Shower, hydromassage showerhead, free toiletries, hair dryer

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
5-7 Riverside Rd, Norwich, England, NR1 1SQ
  • Norwich Riverside Walk
    ‪5 min walk‬
  • Norwich Cathedral
    ‪10 min walk‬
  • Carrow Road
    ‪10 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Marlborough Hotel

  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.4 out of 5, Excellent, (206)
The price is €66
for 1 room
includes taxes & fees
23 Feb - 24 Feb
Marlborough Hotel

About this property

Station Hotel

Hotel in Norwich, steps from Norfolk Broads
Free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free hotel. Change of towels is available on request
Station Hotel offers 17 accommodations with a hairdryer and free toiletries. 28-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Station Hotel, you're just a quick walk from Norfolk Broads. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff
  • Steps from Norfolk Broads and James Stuart Garden
Station Hotel offers its guests multilingual staff. WiFi is free in public spaces.

This Norwich hotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Street parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Station Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 5 out of 40 reviews
Rating 8 - Good. 13 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 6 out of 40 reviews
Rating 2 - Terrible. 12 out of 40 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service
Budget but okay
Stayed 1 night in Nov 2024

2/10 Terrible

Roscina

Disliked: Staff & service, room comfort
DO NOT STAY HERE
States reception open 10am to 10pm. This is a lie. Stood out in cold for 10 mins as no one there. Another guest let us in. Called numerous times to be told key in room. Then told my fault they didn’t tell me in advance. Bed was old and very uncomfortable. Bathroom fan and water pipes from other rooms was horrendously noisy ALL night. Room was clean shower tiny only one set of towels which were damp. No one available at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A simple place to stay
Simple comfortable location to stay at.
Stayed 1 night in Aug 2024

8/10 Good

Tom

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristine Joy

Stayed 2 nights in Oct 2024

8/10 Good

Charlotte

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Was difficult to get into property as they keep the door locked and no staff were ever on-site during our stay. Once we managed to get into our room (by phoning numbers posted on the doors multiple times) our stay was fine. The room was spacious, but twin mattress in our room had a significant sag in the middle that made getting comfortable a challenge. We were given 2 towels for 3 people. Location was very convenient. Easy walking to train station, centre of town, and historic buildings.
Stayed 1 night in Oct 2024

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and smelly, not for me
Budget hotel, you get what you paid for. Not for me, I’d rather pay a little more to be comfortable. Old and smelly!
Stayed 2 nights in Jul 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Stayed 1 night in Sep 2024

8/10 Good

w r

Liked: Cleanliness, staff & service, property conditions & facilities
As I expected for the price in an excellent location clean and comfy
Stayed 1 night in Aug 2024

2/10 Terrible

Francis

Stayed 3 nights in Aug 2024

6/10 Okay

Tomas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not great but slept okay.
The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was okay, the images on the website are misleading as to the quality or the room ad there were a lot of cracks in the walls. The room was quiet at night with the only disruption being that oc the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
Stayed 3 nights in Aug 2024

8/10 Good

clive

Liked: Cleanliness, staff & service, room comfort
it was fine
Stayed 2 nights in Aug 2024

6/10 Okay

Chukwuemeka

Stayed 1 night in Jul 2024

6/10 Okay

Chukwuemeka

Disliked: Property conditions & facilities
nnnnnnnn
Stayed 3 nights in Jul 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Nilesh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive stayed at!!
No running water in shower, wouldnt turn on, plug socket faulty wouldnt charge phone, kepting blipping on and off, outside very dirty, no one would answer phone calls and no one at reception, cleaner had to let me in, no remote for tv,
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic.
When I arrived at the hotel, the outside looked rundown and unwelcoming. I waited until almost 2pm and rang the front doorbell, but no one answered, so I went for a short walk and returned to try the doorbell again. There was still no reply when I rang so I called a phone number posted on the front door and left a message on an answer machine. I went for another short walk and on my return I was greeted by a member of the hotel staff. I was asked to pay the fee for my stay, but when I offered my debit card, was told that the hotel would only accept cash, so I then had to find a cash machine. I was given a choice of 2 rooms. The first was large and had a bathroom along a hallway, but had no tv. The second room was small, but had a tv and a shower room which had no curtains or door, which resulted in light and noise seeping into the bedroom. The hall up to the bedroom and the bedroom itself smelt musty. The mattress on the bed was uncomfortable, but as I was so tired I did manage to sleep. I was woken early by the noise of traffic on the road outside and light coming into the bedroom from the shower room window. There was no washroom door or curtain on the washroom windowThere was a kettle, cup and tea, coffee etc but no teaspoon. There was no tv remote, so I had to go downstairs to the reception area to ask for one. There was a part toilet roll on the holder, used soap in a container in the shower cubicle and water left in the kettle. Dirty marks and dust on carpet & surfaces.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from ideal!
When I arrived at the hotel, the outside looked rundown and unwelcoming. I waited until almost 2pm and rang the front doorbell, but no one answered, so I went for a short walk and returned to try the doorbell again. There was still no reply when I rang the doorbell, so I rang a phone number posted on the front door and left a message on an answer machine. I went for another short walk and on my return I was greeted by a member of the hotel staff. I was asked to pay the fee for my stay, but when I offered my debit card, was told that the hotel would only accept cash, so I then had to find a cash machine. I was given a choice of 2 rooms. The first was large and had a bathroom along a hallway, but had no tv. The second room was small, but had a tv and a shower room which had no curtains or door, which resulted in light and noise seeping into the bedroom. The hall up to the bedroom and the bedroom itself smelt musty. The mattress seemed thin and was uncomfortable, but I was so tired I did manage to sleep, only to be woken early by the noise of traffic on the road outside and light coming into the bedroom from the shower room window. There was a kettle, cup and tea, coffee etc but no teaspoon. There was no tv remote, so I had to go downstairs to the reception area to ask for one. There was a part toilet roll on the holder, used soap in a container in the shower cubicle and water left in the kettle. Dirty marks and dust on carpet & surfaces.
Stayed 1 night in Jul 2024

2/10 Terrible

PETE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never could get my room no body would answer the phone or call me back DO NOT RENT A ROOM FROM THEM !!!!
Stayed 12 nights in Jun 2024