The Dial House

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dial House

Exterior
Snack bar
Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Deluxe Double Room | Bathroom | Deep-soaking bathtub, designer toiletries, hair dryer, dressing gowns

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Market Place, Norwich, England, NR10 4JJ
  • Whitwell and Reepham Station
    15 min walk
  • The Dial House
    1 min walk
  • Bure Valley Railway
    20 min drive
  • Norwich (NWI-Norwich Intl.)
    22 min drive

Room options

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Dial House

Hotel in Norwich with free breakfast and spa services
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and spa services. Free continental breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
The Dial House offers 8 accommodations with complimentary bottles of water and complimentary dressing gowns. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath, designer toiletries and hairdryers. This Norwich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at The Dial House, you're just a quick walk from Hampton's Home and Garden. Features include free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include luggage storage and a virtual front desk
  • Steps from Hampton's Home and Garden and a 1-minute drive from Whitwell and Reepham Station
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services and a terrace are also featured at The Dial House.

This 4-star Norwich hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to noon.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Prenatal massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Dial House Hotel
The Dial House Norwich
The Dial House Hotel Norwich

The Dial House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Norfolk
Incredible hidden gem of a hotel. Modern and unique with a zero staff check-in policy using digital keypads to access the rooms. Having breakfast included at the bakery downstairs was a real treat each morning! Fab location, the pub across the road is super too and hold a must visit quiz night!
Stayed 2 nights in Jul 2024

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fantastic and also bathroom. I would just say that it was lacking of hospitality service like no one to talk to and dealing with finding places for dinner on a Sunday night was a big challenge . I was told that it seems to be the new way for B&B to be but a voice with a face is much appreciated.
Stayed 2 nights in Sep 2024

4/10 Poor

Gordon Handley

Liked: Cleanliness
Check in was difficult and a nuisance.
Stayed 3 nights in Aug 2024

8/10 Good

Darren

Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing B&B
Stayed 1 night in Jul 2024

10/10 Excellent

Ed

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place..beautiful. stunning room and lovely hotel.. will be back
Stayed 1 night in Jul 2024

10/10 Excellent

SANDRA

Stayed 1 night in Jul 2024

10/10 Excellent

scott, Hitchin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Vivienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor though a tad tired in places! Great bakery on ground floor!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with nice touches
Comfortable room and helpful communications
Stayed 1 night in Jun 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish individual styles room
Individual stylish room and lovely breakfast from the bakery
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reepham
The room was spotless. It looked like we were the first people to stay there. Beautiful place for a quiet getaway to recharge.
Stayed 1 night in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Stunning and unusual little hotel in lovely village square setting. Room was amazing, a real experience. Voucher for breakfast in downstairs cafe an added bonus. Free parking close by. Self check in worked a treat, staff on hand via whatsapp if required. Loved it!
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
High end relaxing break
Spacious and clean, stylist decor. High end bathroom. Very comfortable bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

6/10 Okay

Elizabeth

Travelled with partner
I feel that the stay was overpriced even though it was described as ‘Bread & Breakfast’. Beautiful rooms but they are clearly wanting to have minimal staff thus you get the feel of no service. Croissants and pastries and drinks to the value of £10 is not a good breakfast, even the offer of some fruit, granola, yogurt or milk would be an improvement. Disappointed compared with previous stays.
Stayed 2 nights in May 2024

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room ,good value
The room was very nice and good value. Enjoyed having a bath in the bedroom (but no soap for the bath (had my own luckily),nice shower soap etc,but fixed to the wall in the bathroom,which is great for the shower itself and appreciated,but difficult to get some out for the bath,in the bedroom. No big deal,but just a small point. But the building suffers for a lack of a bar . It just feels too sterile with the lack of a front face to the business. There is a nice terrace to the front,which would be so much nicer to be able to have a sandwich /snack and a glass of wine. It seems a shame,as you can see there once was a very nice bar inside,downstairs,it was just too quiet for us.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had all you’d want, plenty of tea, proper milk in a fridge, and real coffee. Big room and the ornate bath was great. I thoroughly recommend this hotel😎🙅‍♂️
Stayed 1 night in May 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Best check in ever because there wasn't one. Just a code to your room, so you can go straight to it. Lovely location, and the room is decorated beautifully. I really liked this place. Well worth a visit.
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my partner for his birthday. Our room was fantastic! Very clean, any small extras that we could of thought of were included such as robes which was a nice touch. The bed was huge and very comfortable. The luxury of a huge shower and roll top bath was a lovely extra. Mini fridge in room was great to keep a bottle of wine cold. Tea and coffee facilities in the room were available. The cafe/ bakery downstairs was lovely. Coffee was good and cakes/pastries were reasonably priced. Free parking just around the corner from the B&B was fine and easy to get to. Nice on over the road called the kings arms provided us with a delicious evening meal and we chose the right day to go as there was a pub quiz on! All in all a great place to stay and with the different themed room I look forward to returning again.
Stayed 1 night in Apr 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with quirky rooms. Only issue was the noise from the bakery downstairs, could hear loud music early in the morning as we were directly above them.
Stayed 1 night in Mar 2024