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The Spa at Norwich Inn

3.5 star property

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Photo gallery for The Spa at Norwich Inn

Property grounds
Indoor spa tub
Lobby sitting area
2 restaurants, breakfast served
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
607 W Thames St, Norwich, CT, 06360
  • Mohegan Sun Arena
    ‪4 min drive‬
  • Mohegan Sun Casino
    ‪5 min drive‬
  • Foxwoods Resort Casino
    ‪17 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

The Spa at Norwich Inn

Suburban hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Spa at Norwich Inn offers 49 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 37 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Spa at Norwich Inn. During your stay, you'll be within walking distance of Mohegan Sun Casino. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • For dining with pool views, stop by Kensingtons, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with Swedish massages, facials or aromatherapy at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a sauna and Pilates classes
  • Just a 5-minute drive from Mohegan Sun Casino and a few minutes from Mohegan Sun Arena
The Spa at Norwich Inn offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6932 square feet (644 square metres) and includes a conference centre. A fitness centre, a sauna, and a terrace are also featured at the historic The Spa at Norwich Inn.

This 3.5-star Norwich hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
Kensingtons – Overlooking the golf course and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Ascots Pub – This pub serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; USD 9 to 16 for adults and USD 9 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Ascots Pub
  • Kensingtons

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,932 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 37 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.33 per person, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • Parking
  • Pool access
  • Self-parking
  • Spa access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 16 for adults and USD 9 to 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inn Norwich
Norwich Inn
Norwich Inn Spa
Norwich Spa
Norwich Spa Inn
Spa Norwich
Spa Norwich Inn
The Spa At Norwich Hotel Norwich
Spa Inn
The Spa at Norwich Inn Hotel
The Spa at Norwich Inn Norwich
The Spa at Norwich Inn Hotel Norwich

The Spa at Norwich Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 948 reviews
Rating 8 - Good. 269 out of 948 reviews
Rating 6 - Okay. 89 out of 948 reviews
Rating 4 - Poor. 38 out of 948 reviews
Rating 2 - Terrible. 16 out of 948 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Amenities
Everything was amazing from the front desk staff on our arrival to the food & service. Just a bit disappointed because my friends wife left hair iron behind in the barhroom & it was never located & no one called me to follow up.
Stayed 1 night in Nov 2024

8/10 Good

Saudy

Liked: Cleanliness, staff & service, property conditions & facilities
I really like how nice and helpful the staff is. It’s clean and I felt relaxed throughout the time I would definitely recommend and plan to do another trip in future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

seneilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! I have been for services before but never stayed, especially on the holiday! Wow. I cannot say enough about it and hope I can return very soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so beautiful.
Stayed 1 night in Nov 2024

8/10 Good

Alicia, Milford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Spa services were amazing. Would definitely stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Kimberley

Liked: Amenities
Great location to Mohegan Sun ! Comfortable beds! Will stay again 😉👍💯
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. The inn is very clean and well cared for. We like staying here to use the gym facilities, the proximity to the casinos and the dining options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities
Lovely accommodations! Nice renovation. Staff is always accommodating and of course the spa is amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

mary

Stayed 2 nights in Nov 2024

8/10 Good

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been going here for 30 years. Some upgrade done but spa facility bath area need upgrade and better cleanliness. Staff turned down the sauna in anticipation of going g home when spa was not closing for an hour. The front desk staff is excellent (Cam). The restaurant staff is very nice but the menu has changed considerably
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Stayed 1 night in Nov 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Dated lockers in spa Excellent treatments Lovely updated room
Stayed 1 night in Nov 2024

4/10 Poor

Elaina

Liked: Cleanliness, staff & service
THe outside was very unkempt. The grounds were covered with leaves, no gardening done at all. It was depressing looking. The pub was terrible. Our food came out burnt to a crisp!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Very friendly staff, beautiful property and cozy rooms
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice venue. Staff was exceptional. The facility was very charming.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely be coming back, we enjoyed staying here for the weekend. The room was clean though the walls were thin since it is an inn. Food was delicious but pricy, our favorite meal to eat at the inn was dinner. The martinis were worth every penny. There is a juice bar but also ended up being pricy because all services include tip. The spa was clean and therapeutic! Massage prices were not bad.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
!!
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first experience with this property was great in all aspects. The public spaces, restaurants, rooms, and most of all the Spa. We plan to make quarterly get always here.
Stayed 1 night in Oct 2024

10/10 Excellent

JEWEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
AMAZING! Beautiful hotel and grounds. Room was comfortable and clean. Food was excellent, with a very accommodating kitchen. They actually augmented the gravy recipe to remove things that would affect my blood sugar, as I am a diabetic. I did not want to leave.
Stayed 4 nights in Oct 2024