St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Exterior
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Library
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Ye Olde Trip to Jerusalem
    ‪4 min walk‬
  • Nottingham Castle
    ‪4 min walk‬
  • Nottingham Playhouse
    ‪6 min walk‬
  • Nottingham (NQT)
    ‪27 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

St James Hotel, BW Premier Collection

Hotel with a 24-hour front desk, a short walk to Theatre Royal
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and dry cleaning are on-site.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at St James Hotel, BW Premier Collection. During your stay, you're just a quick walk from Theatre Royal. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by foot from Theatre Royal and a 3-minute drive from Motorpoint Arena Nottingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and laundry facilities are also featured at St James Hotel, BW Premier Collection. Parking is available for a fee.

This Nottingham hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults and GBP 5.50 to 5.50 for children
  • Self-parking fee: GBP 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1003 reviews
Rating 8 - Good. 374 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
the staff were very helpful and friendly. the room was clean. the continental breakfast was really bad. so bad i felt ripped off. there were maybe a dozen people downstairs and everyone seemed equally disappointed by it. definitely do not pay for the continental breakfast, it's terrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Mr Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay in Nottingham
Nice hotel just off Maid Marian way, close to the castle and museum as well as the Markets where the annual winter wonderland is held.
Stayed 1 night in Nov 2024

4/10 Poor

dale

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Good location with easy access to public transport. Catering excellent. Would have given a higher score but for one thing: the toilet facilities. Without going into gruesome detail, using the toilet required contortionist's skills when seated as the lid would not stay up.
Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Nottinum,hands down,quiet peaceful cheep,proper qualiteh
Stayed 1 night in Nov 2024

6/10 Okay

matthew

Stayed 1 night in Nov 2024

8/10 Good

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in a crash pad
Simple, clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Excellent hotel and value
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Stayed 1 night in Nov 2024

8/10 Good

Rio

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very easy to find. Ncp carpark right next door was simple to use aswell. The staff on reception were very helpful. The room was above expectations and including everything we needed . The location was perfect for our planned trip and close to lots of pubs / restaurants etc
Stayed 1 night in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tracy

Stayed 1 night in Oct 2024

8/10 Good

Elaine

Travelled with group
Liked: Staff & service, amenities
The room was great, my friend and I were impressed but the quality of the coffee sachets, not the general run of the mill nescafe, it was Ringtons, that is impressive, also the toiletries we a decent brand too! The negatives about the hotel is the fire alarm went off at 3.30am so we had to evacuate the building, luckily it was a false alarm, some plonker was allegedly smoking in their room! My issues was evacuation down the stairs obviously! Near level 2 there was a chair on the staircase which was obviously a hazard and the exit routes were difficult to follow, no direct signed to say reception /exit it just wasn't obvious! Upon leaving I did ask for the manager and told him mine and my friends concerns about the chair and no direct escape instructions! He was grateful for the feedback, but he wasn't happy about the chair on the stairs. But overall other than the false alarm, it was a pleasant overnight stay!
Stayed 1 night in Oct 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Service great and brilliant city views. Good value too.
Stayed 1 night in Oct 2024

10/10 Excellent

Roy

Stayed 1 night in Oct 2024