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The St. Regis Astana

5.0 star property

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Photo gallery for The St. Regis Astana

Water view
Couples treatment room(s), sauna, hot tub, steam room
1 bedroom, Frette Italian sheets, premium bedding, down duvets
1 bedroom, Frette Italian sheets, premium bedding, down duvets
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Room service

Explore the area

Map
1 Kabanbay Batyr Avenue, Astana, 010000
  • Mega Astana Shopping Centre
    ‪19 min walk‬
  • Kazakhstan Ministry of Foreign Affairs
    ‪5 min drive‬
  • Khan Shatyr
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View

55-inch LED TV with satellite channels, TV, iPod dock

Deluxe Room, 1 King Bed, River View

  • 68 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, River View

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds

  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, Balcony

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Balcony

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, River View

  • 150 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Royal Suite, 1 Bedroom, River View

  • 235 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Presidential Suite, 1 Bedroom

  • 510 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Astana

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (46)
The price is €206
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Ritz-Carlton, Astana

About this property

The St. Regis Astana

Beaux Arts Astana hotel in Yesil District with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The St. Regis Astana offers 120 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and free newspapers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Iridium Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at The St. Regis Astana, you're just a quick walk from Monument to the Dead of the Totalitarian Regime. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Asian cuisine with garden views at Asakusa Izakaya, one of the property's 3 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, body scrubs or deep-tissue massages at Iridium Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute drive from Kazakhstan Ministry of Foreign Affairs and 5 minutes from Keruen
  • Airport shuttle service available for a fee
The St. Regis Astana offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 12378 square feet (1150 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The St. Regis Astana. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Beaux Arts Astana hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Asakusa Izakaya – Overlooking the garden, this restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
La Rivere – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
St. Regis Bar – Overlooking the garden, this bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Azerbaijani, Chinese (Mandarin), English, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: KZT 19,500 for adults and KZT 9,750 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Asakusa Izakaya
  • La Rivere
  • St. Regis Bar

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,378 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 20 2025 to January 31 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 22400.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately KZT 19500 for adults and from KZT 9750 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 22400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The St. Regis Astana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7 AM to 11 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

St. Regis Astana Hotel
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
The St. Regis Astana Hotel
The St. Regis Astana Astana
The St. Regis Astana Hotel Astana

The St. Regis Astana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 36 reviews
Rating 8 - Good. 1 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is just perfect!
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Astana, nothing more to add.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gantulga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 4 nights in May 2024

10/10 Excellent

Evgeny, Moscow

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
Our stay at The St Regis was incredible! The service is great! I would especially like to thank Anastasia the Butler !
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Stayed 4 nights in Dec 2023

10/10 Excellent

EMILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Sep 2023

10/10 Excellent

Kristjan

Liked: Amenities
Perfect
Stayed 8 nights in Sep 2023

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, great location, great food!
Stayed 1 night in Jul 2023

2/10 Terrible

Bradley

Stayed 5 nights in Aug 2022

10/10 Excellent

Saniya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Menzhamal

Stayed 1 night in Aug 2021

10/10 Excellent

Yazeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Nur-Sultan
Simply the best in Nur-Sultan with the Ritz-Carlton
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staycation
We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Stayed 2 nights in Mar 2020

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. All in top class Staff is professional and helpful Location is great
Stayed 3 nights in Mar 2019

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best properties!
Amazing hotel and service - would definitely stay there again!
Stayed 2 nights in Sep 2018

10/10 Excellent

Frankie

Exceeding your expectation
Amazing experience! Highly recommend for this hotel. Value for money choice
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kazakhstan
The best hotel in Astana and now my favorite. Definitely will come back.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5 star hotel, 2 star location
Hotel and staff were amazing--they made us feel welcome from the minute we arrived and did everything in their power to make our stay enjoyable and memorable. Food choices in the hotel were excellent, the only drawback is the location. It is far away from anything and a car is definitely needed to venture out.
Stayed 4 nights in May 2018

10/10 Excellent

EBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024