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20 Oct 2022 by Lisa Stark
Lieber Werner, herzlichen Dank für Ihre Bewertung. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und hoffen,Sie schon bald wieder begrüßen zu dürfen Mit freundlichen Grüßen Lisa Stark Stellv. Empfangsleitung
17 May 2018 by Ljiljana Zürchauer
Sehr geehrte Laura, vielen Dank für Ihre positive Bewertung unseres Hauses. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen und Ihren Lieben einen entspannten Sommer. Mit herzlichen Grüßen Ljiljana Zürchauer General Manager
21 Apr 2018 by Ljiljana Zürchauer
Sehr geehrter Anonymous, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Congress Hotel Mercure Nuernberg die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht zu 100% entsprochen haben. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Wir möchten Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen und senden Ihnen herzliche Grüße aus Nürnberg. Ljiljana Zürchauer -Direktorin-
Congress Hotel Mercure Nürnberg an der Messe offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the eco-certified Congress Hotel Mercure Nürnberg an der Messe. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Nuremberg hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Free parking nearby
Congress Hotel Mercure Nürnberg an der Messe offers 140 accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Nuremberg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Tangram – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Lounge Food – This restaurant specialises in Regional cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.
Black Bar and Lounge – This bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
