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Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Suffern - Mahwah, an IHG Hotel

Exterior
Terrace/patio
Lobby sitting area
Lobby lounge
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
3 Executive Blvd, Suffern, NY, 10901
  • Lower Hudson Valley Challenger Learning Center
    13 min walk
  • Good Samaritan Hospital - Suffern
    3 min drive
  • Rockland Community College
    4 min drive
  • Newark Liberty Intl. Airport (EWR)
    47 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Premium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds (Premium)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Courtyard by Marriott Mahwah

Parking included
Free WiFi
Air conditioning
Gym
4.1 out of 5, Very good, (1003)
The price is €121
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Courtyard by Marriott Mahwah

About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza Suffern - Mahwah, an IHG Hotel offers 230 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza Suffern - Mahwah, an IHG Hotel. During your stay, you'll be within walking distance of Lower Hudson Valley Challenger Learning Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Flagstone Restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Rockland Community College and 6 minutes from Ramapo College of New Jersey
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a vending machine are also featured at the business-friendly Crowne Plaza Suffern - Mahwah, an IHG Hotel. Self parking is free.

This 3.5-star Suffern hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Flagstone Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Crowne Plaza Suffern - Mahwah, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1004 reviews" "
Rating 8 - Good. 225 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tiffany

Disliked: Property conditions & facilities
The rooms could use some upgrades and better cleaning. They are dark and stark, the furniture is old and worn looking. I did ask to switch rooms because the first did not seem clean and I was very itchy in that room, and a room change was issued without hassle. The second room was better than the first, but still borderline average. And if considering price, below average for the cost.
Stayed 1 night in Sep 2024

10/10 Excellent

Marguareth

Stayed 1 night in Aug 2024

10/10 Excellent

Steven Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel breakfast was good as well
Stayed 2 nights in Jun 2024

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

menachem

Stayed 2 nights in Aug 2024

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
Quiet
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Horrible. Room was dirty and the sink drain was clogged. The furniture in the room was also old and dirty. The hotel also over looks the freeway and is very noisy.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Courteous and helpful staff. Clean room.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Blanket covers were too thick making the bed too warm.
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marguareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice staff
Stayed 5 nights in Aug 2024

6/10 Okay

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem the first night with the heat in the room. It did not work and we had to change room. Second room was not much better, temperature went up only 2 degrees by the morning. The worse part os tht the room was next to the maids station, and starting at 8:00am we were waken up by the slaming of doors and carts banging against the window of our room. We requested to be assigned another room, third change.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucrecia

Stayed 1 night in Aug 2024

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms needs microwave
Stayed 1 night in Aug 2024

6/10 Okay

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't like the soft mattress. There was a smell of food cooking in the room in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Stayed 2 nights in Aug 2024

10/10 Excellent

Shmuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night
Stayed 1 night in Aug 2024

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza in Mahwah
Clean rooms, and great service. The food was a bit pricey for what it was, but overall, a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A woman on the staff was very helpful to us in making last minute preparations for the wedding we were gong to
Stayed 1 night in Aug 2024

2/10 Terrible

shmuel

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good there. Hotel overall was really nice. The only downside was the thermostat didn't work. So it was a little warm when sleeping. They said they're in the process of switching out old thermostats. Customer service was great though.
Stayed 2 nights in Aug 2024