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4.3 out of 5

"Continental breakfast served buffet style but with individual portions of cereal, milk, jam, juice etc all presented in kilner jars and reusable glass ... " More

By a verified traveller on Thu 24 Sep 2020

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Studio Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Wisteria Hotel. During your stay, you're just a quick walk from Oakham Castle. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room and conference space
  • Just a 4-minute walk from Oakham Castle and a 3-minute drive from Rutland Water Nature Reserve
  • Dogs welcome for a fee (restrictions apply)

The Wisteria Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Wisteria Hotel

Everyone (1) Couples (3) Family (1)
5 out of 5
Continental breakfast served buffet style but with individual portions of cereal, milk, jam, juice etc all presented in kilner jars and reusable glassware. No tiny little portions in plastic tubs to be thrown away. Huge effort had been made to ensure COVID safety, without resorting to using piles of single use plastic. A sustainable and safe approach to the current times, very well done.

Posted by , from Sheffield on 24 Sep 2020

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Comment from Hotel Management

7 Oct 2020 by Kristy

Hi Nick Thank you for your wonderful feedback regarding your stay. Thank you in particular for your recognition of the efforts we have made to provide as close to as normal breakfast experience as possible with the least negative effect on the environment. We appreciate your acknowledgment of the thought and time that has gone into this! We hope to see you again soon.

5 out of 5
The combination of friendliness, comfort, cleanliness, efficiency, Covid19 measures and value for money is something I have not encountered before. Highly recommended if you are visiting the area

Posted by , from Wokingham, UK on 18 Aug 2020

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Comment from Hotel Management

23 Sep 2020 by Kristy

Hi Paul, wow what a wonderful review! Thank you for sharing your feedback with us.

4 out of 5
Friendly and helpful staff on reception, plenty of car parking avaable. Clean and tidy everywhere. The public areas are smart, but the bedrooms could do with redecorating to bring up to more modern decor. the bathroom was smart and modern and had a great hot power shower. Breakfast although not huge portions was tasty and a good choice of hot selections.

Posted by on 31 Aug 2019

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Comment from Hotel Management

10 Sep 2019 by Kristy

Thank you for your review. We have been working on a program of renovation across the hotel and are pleased to have nearly completed all the public areas. We hope to start on our bedrooms in early 2020. We are pleased to hear how you enjoyed your stay with us and hope to see you again next time you are in Oakham.

3 out of 5
The outside the front of this property looks very quaint with beautiful brickwork and pretty plants. Unfortunately the inside is very dated throughout with little character to match the outside. Our room was a very large double until we lifted the duvet off and discovered it was two mattresses so someone tends to end up sleeping on the divide. The nice touch of plastic sheeting finishes off the whole sleep experience! The main redeeming quality is a fantastic cooked breakfast with local produce.

Posted by on 9 Apr 2019

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Comment from Hotel Management

3 Jun 2019 by Kristy

Dear Guest, Thank you for your review. We are sorry to hear that you feel the hotel lacks character inside. The vast number of photographs available to view on our website do show a true reflection of our facilities and we are sorry if you did not see these before your arrival. We are mid way through our renovation works, and are yet to start in the bedrooms. I am sure once this is done you will find the decor more to your liking. We are also sorry to hear you found the bed uncomfortable - we offer super-king beds in most of our comfy rooms. We take on board your comments regarding the mattress protector and are sorry that this detracted from your sleep experience. We are delighted to hear however that you enjoyed our breakfast.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 301 square feet (28 square metres) and includes conference space. Limited free parking is available on a first-come, first-served basis. This Oakham hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 2 levels
  • 301 sq ft of conference space
  • 28 sq. m of conference space
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Oakham Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

The Wisteria Hotel offers 25 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Hunters Bar & Kitchen – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 7
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10:00 PM
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Wisteria
  • Old Wisteria
  • Old Wisteria Hotel
  • Old Wisteria Hotel Oakham
  • Old Wisteria Oakham
  • Wisteria Hotel
  • The Old Wisteria Hotel Oakham, Rutland
  • Wisteria Hotel Oakham
  • Wisteria Oakham
  • The Old Wisteria Hotel
  • The Wisteria Hotel Hotel
  • The Wisteria Hotel Oakham
  • The Wisteria Hotel Hotel Oakham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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