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Kissel Uptown Oakland, in the Unbound Collection by Hyatt

4.0 star property

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Photo gallery for Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Rooftop bar
Lobby
Rooftop bar
Lobby sitting area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
2455 Broadway, Oakland, CA, 94612
  • Paramount Theatre
    ‪7 min walk‬
  • Lake Merritt
    ‪8 min walk‬
  • Fox Theater
    ‪11 min walk‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed (Uptown)

Room, 1 King Bed (Uptown) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Uptown)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Broadway Suite)

Suite (Broadway Suite) | City view

Suite (Broadway Suite)

  • 81 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

View from room

Room, 1 King Bed (Urban)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Uptown)

Room, 2 Queen Beds (Uptown) | View from room

Room, 2 Queen Beds (Uptown)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace (Urban)

Room, 1 King Bed, Terrace (Urban) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Terrace (Urban)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible Bathtub (Urban King)

View from room

Room, Accessible Bathtub (Urban King)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Moxy Oakland Uptown

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (664)
The price is €149
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Moxy Oakland Uptown

About this property

Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Beaux Arts Oakland hotel in Northgate with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Change of towels is available on request
Kissel Uptown Oakland, in the Unbound Collection by Hyatt offers 168 air-conditioned accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Oakland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kissel Uptown Oakland, in the Unbound Collection by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Paramount Theatre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Otto's Uptown Kitchen
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Jack London Square and 9 minutes from San Francisco Bay
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Kissel Uptown Oakland, in the Unbound Collection by Hyatt. Parking is available for a fee.

This 4-star Oakland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Otto's Uptown Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare.
High 5ive – This rooftop bar specialises in American cuisine. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • High 5ive
  • Otto's Uptown Kitchen

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.13 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25 per person
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Kissel Uptown Oakland
Kissel Uptown Oakland in the Unbound Collection by Hyatt
Kissel Uptown Oakland, in the Unbound Collection by Hyatt Hotel

Kissel Uptown Oakland, in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 387 reviews
Rating 8 - Good. 55 out of 387 reviews
Rating 6 - Okay. 27 out of 387 reviews
Rating 4 - Poor. 9 out of 387 reviews
Rating 2 - Terrible. 11 out of 387 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Myron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super small room !!! Had to walk 1/2 to get to room OMG never again
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite places to stay. Friendly staff, clean and central to different locations in Oakland. Enjoyed the food options at Otto.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elena

Stayed 3 nights in Oct 2024

10/10 Excellent

Bankole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why is parking so expensive?
Stayed 2 nights in Oct 2024

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness i appreciate
Stayed 2 nights in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option in Oakland
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Had a wonderful time wish the roof top stayed open later on a Friday night. Other wise the experience is great the staff was very friendly and I was able to check in early
Stayed 1 night in Oct 2024

10/10 Excellent

Chris and Didi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
I have stayed here a few times over the past two years. It is very consistent, very clean and new like, friendly staff and great hotel decor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sylvia, San pedro

Liked: Amenities
Staff is great. Hotel is clean!
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel website advertizes the hotel as being in a livley neighbourhood with places for dinner and walking but there are homeless people living in tents a short three blocks away so it feels uncomfortable for us as a couple to be walking. About half a block from the hotel we were stopped and told we should not be walking here. The website for the hotel says it has a rooftop bar- well, if you go around the corner (on the street where there are tent encampments and broekn down cars people are lvining in) yes you can go up in an elevator to the rooftop bar but it isn't in the hotel. The hotel has a $52.00 valet charge and when it's not safe to walk you need to use this. Clean and updated rooms were great but common areas are badly dated (think mirrored tileson the wall in the main area and cheap worn furntiure on the main floor reception and bar-eating area) and cheap capret and wallpaper in hallways with scuff marks on walls. The main floor with the restuarnt and abr has one unisex bathroom that was out of both toilet paper and paper to dry your hands on- they just don't seem to care. Though we had a room that faced to the side of the hotel, loud car sounds continued all night and the hotel has no soundproffing in rooms. The dangerous state of the neighjbourhood and no nearby place to walk to for a meal other than cheap take out like fried chicken rules this out for us.
Stayed 1 night in Oct 2024

8/10 Good

Tanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hitel
The room was really nice, only complaint i have is the refrigerator is way to small to fit any food or drinks inside. An actual mini refrigerator would be better. Other then that the services was great. The floor was quiet. I felt very comfortable. Would highly recommend if your staying in the Downtown Oakland area.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible customer service
Traveled to the bay area with a group of family members. We reserved 3 rooms with a “guaranteed “ 3:00 check in according to Hyatt website. 1 of the rooms were ready early and we wanted to put our bags somewhere safe so they charged an extra $50 for early check in. When we returned at 3 for check in we were told that the rooms were not ready yet. After waiting almost 2 hours and having to ask various different people at the desk who were not very friendly or helpful our rooms were finally ready. When we arrived at our rooms we called down for our luggage to be brought up to our rooms. After waiting more than 30 minutes we went down to check on our luggage. The front desk were not sure what happened?!?! And called security to open up the area where our luggage was supposed to be held. Well at this point well thought we were on candid camera because it now became a joke. Our luggage was not in that room and after looking around a bit we found the cart with our luggage left in the parking structure?!?!! What a disappointment ! Management has failed !!! And to top the weekend off they incorrectly billed our credit cards at check out. Unfortunately we will not return and definitely will not recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Edwina

Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetically pleasing hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, and convenient to where we needed to be, but the neighborhood was meh!
Stayed 2 nights in Aug 2024