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Hotel Boutique Casa Garay

3.5 star property

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Photo gallery for Hotel Boutique Casa Garay

Terrace/patio
Front of property
Library
Minibar, in-room safe, iron/ironing board, free WiFi
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Miguel Cabrera No. 110, Colonia Centro, Oaxaca, OAX, 68274
  • Zócalo Square
    ‪5 min walk‬
  • Santo Domingo Square
    ‪11 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪14 min walk‬
  • Oaxaca Intl. (OAX)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 3
  • 2 Queen Beds

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About this property

Hotel Boutique Casa Garay

Belle Époque hotel with 24-hour front desk and restaurant
A restaurant, 24-hour room service and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Boutique Casa Garay offers 10 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Boutique Casa Garay. During your stay, you're just a quick walk from Zócalo Square. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at Casa del Ángel, a diner that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 5-minute walk from Zócalo Square and 11 minutes on foot from Santo Domingo Square
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Hotel Boutique Casa Garay also features a terrace, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this Belle Époque Oaxaca hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to noon.
Casa del Ángel – This diner specialises in Mexican cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 3:00 PM to noon (MXN 100 per day); reservations required; discounts available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 200 per person
  • A restaurant

Restaurants on site

  • Casa del Ángel

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 412 per night.
  • Cots (infant beds) are available for MXN 250.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 per person
  • Nearby parking fee: MXN 100 per day (3281 ft away; open 3:00 PM to noon)
  • Pet fee: MXN 500 per pet, per night
  • Crib (infant bed) fee: MXN 250.0 per stay
  • Rollaway bed fee: MXN 412 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Boutique Casa Garay Oaxaca
Boutique Casa Garay Oaxaca
Boutique Casa Garay
Boutique Casa Garay Oaxaca
Hotel Boutique Casa Garay Hotel
Hotel Boutique Casa Garay Oaxaca
Collection O Boutique Casa Garay
Hotel Boutique Casa Garay Hotel Oaxaca

Hotel Boutique Casa Garay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 342 reviews
Rating 8 - Good. 87 out of 342 reviews
Rating 6 - Okay. 33 out of 342 reviews
Rating 4 - Poor. 22 out of 342 reviews
Rating 2 - Terrible. 23 out of 342 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gr

Stayed 4 nights in Jan 2025

10/10 Excellent

Nahomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los trabajadores eran muy amables, hasta cuando me enfermé me trajeron té y además, es tan bella la propiedad. Nos ayudaron conseguir un taxi para el aeropuerto también. De verdad no pueden irse mal con Garay.

8/10 Good

aidan

Travelled with group
Liked: Cleanliness, staff & service
Ideal location, right in town, everything walkable. Rooms very dated, but, with some character.
Stayed 2 nights in Jan 2025

4/10 Poor

Elisa-Marie

Disliked: Cleanliness, room comfort

No hot water for showering, uncomfortable bed

We are disappointed in our stay. We stayed in a deluxe king room which cost about $500CAD for 4 nights (we only lasted 2 nights before having to leave). Upon arrival, there was no hot water for showering and someone else's used towel hanging behind the door. We could overlook the dirty towel, but no hot water was an issue. Further, on the second night, the water in the shower completely stopped running. The bed was hard as a rock and felt like it was a mattress on top of cement blocks. Very unpleasant sleep. The couches in the hallways for sitting are very dusty. The upper patio is nice. The staff seemed friendly although we had minimal interactions. We unfortunately had to check out after our second night after bathing with water bottles. We informed the staff that we would be checking out early and have asked to at least be reimbursed for one night since we only slept there 2/4 nights. We have not been told if they are reimbursing us yet. We were expecting a bit better for what we paid, but understand that things happen out of their control. We hope they can make it right. I'm hoping our experience was a one off and that others have a better time.
Stayed 4 nights in Jan 2025

8/10 Good

J Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oaxaca centro

Very close to the markets with good Oaxacas souvenirs and food
Stayed 1 night in Jan 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shubham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Novembre 20 and very close to Zocalo. Great property with artistic touch.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Swee Chong

Stayed 3 nights in Nov 2024

8/10 Good

Cesar

Stayed 1 night in Nov 2024

10/10 Excellent

CHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff I would happily stay here again. I had to walk up a few flights of stairs to get to my room and realized that (I don't think?) the description had anything about this/ accessibility. Luckily I can do it easily, but it may be something others need to consider. The shower and ac worked great and the place is lovely, the location is perfect for being in the center of the city.
Stayed 2 nights in Nov 2024

2/10 Terrible

Arianda

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could I will rate this hotel a zero. The 3 days I stayed there shower did not work, only drips of water came out and there toilet also did not work. There bed is so hard like a rock. I will not stay in this hotel again. If you decided to stay at this hotel good luck taken a shower and sleeping in a bed that’s hard like a rock.
Stayed 3 nights in Nov 2024

6/10 Okay

Gabriela

Travelled with family
Liked: Cleanliness, staff & service
Property was conveniently located to many food places and artesian spots, great for shopping. Very walkable to many great restaurants, the plaza, shopping, etc. Water pressure was lacking. My cousin stayed in the Carmelina room (we stayed in Don Miguel) and she could not shower during her stay. No one fixed it during our 3 nights there. Imagine coming back to your room after a long day of touring the city and not being able to shower? On her 2nd night she was given a key to a different room so she could shower there. Inconvenient. Also the hotel lacks an elevator, so you have to carry your luggage up the stairs.
Stayed 3 nights in Nov 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location great... Bed not great.....
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful and clean rooms, located in the center of the city everything is walkable. The only downside is that there is no parking at the hotel if you rent a car, you have to find third party parking (there are a couple near the hotel)
Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
This place was not very clean and outdated! To get our rooms we had to go up about 20 stairs ! This really really needs to be on website. No room service and coffee not available until 8:30 ! Staff was nice !
Stayed 3 nights in Jun 2024

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oaxaca's vacation !

Centrally located hotel but downtown had teachers protest so streets had tending shelters. Bed too firm and in need for new sheets but room clean with nice ac. Terrace was nice to chat and drink some beers. Breakfast until 8:30 am so for tours is not good. They lend us some hats at the lobby the first day.
Stayed 4 nights in May 2024

8/10 Good

James

Stayed 4 nights in May 2024

10/10 Excellent

Blanca, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are at the center of it all in Oaxaca here. Lots of shopping and dining options. The staff is super helpful and they keep the place clean.
Stayed 5 nights in May 2024

10/10 Excellent

Rodolfo

Travelled with group
Liked: Cleanliness, staff & service
The shower was barely a trickle. And the bathroom was hot! Other than that, it was a pretty good boutique hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria Elena

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Very rude receptionist!!!

On the very first day of our stay ( we were there for 7 nights for over US$200/- per night) the receptionist asked us to pay to launder the face towel ‘cause it was dirty! It got dirty since we had to use some towels on the bathroom floor because initially the shower was not working and we had someone come to fix it. Soon after, the water pressure was whacky and the water got all over the bathroom floor and we had to use the towel to soak up all the spilled water. The next day, the same receptionist accused us for leaving the sink water running. I clearly told her that there was no way we were going to be wasteful, and infact it was their faulty water pressure that may have caused it. After that interaction, for the next 5 days, while we were there, she refused to make eye contact with us and made us feel very unwelcomed.
Stayed 7 nights in Mar 2024