2/10 Hirveä
David T.
24.7.2024
Lack of Accountability
Overall there were multiple issues with the unit. The banisters were loose / coming off the staircase which posed a major safety hazard, the lights in the kitchen worked sporadically, there were dirty (used) Q-tips in the dresser drawer of the one bedrooms and generally the unit was in poor condition from an upkeep standpoint. However the biggest issue was the oven which was completely non-functional from the moment we arrived. We alerted the property manager who let the owner know but rather than working to figure out a way to compensate us for the hundreds of dollars in food that was wasted we got the cold shoulder and zero response from the owner. I appreciate appliances break, but the fact that when we sought to remedy the situation we received zero cooperation / consideration from the owner is ridiculous especially considering we paid full price for our stay. I would highly recommend seeking out another unit in the complex or another rental nearby if you’re set on being in this area for your next stay
David T.
Yöpyi 7 yötä heinäkuussa 2024