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Mainstay Suites Ocean City West

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mainstay Suites Ocean City West

Seasonal outdoor pool
Property amenity
Business centre
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
12718 Ocean Gateway, Building B, Ocean City, MD, 21842
  • Tanger Outlet Center
    3 min walk
  • Carrabba's Italian Grill
    2 min walk
  • West Ocean City Park and Ride
    9 min walk
  • Ocean City, MD (OCE-Ocean City Municipal)
    6 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1001)
The price is €79
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express & Suites West Ocean City, an IHG Hotel

About this property

Mainstay Suites Ocean City West

Hotel with free breakfast, near Ocean City Boardwalk
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Mainstay Suites Ocean City West offers 26 accommodations with a safe and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, microwaves and dishwashers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Mainstay Suites Ocean City West, you're just a quick walk from Tanger Outlet Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Ocean City Boardwalk and 7 minutes from Ocean City Beach
  • Pets welcome for a fee (restrictions apply)
Mainstay Suites Ocean City West offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Mainstay Suites Ocean City West also features an arcade/games room, a picnic area, and coffee/tea in common area. Self parking is free.

This Ocean City hotel is smoke free.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Ocean City West Hotel
Mainstay Suites Ocean City West Ocean City
Mainstay Suites Ocean City West Hotel Ocean City

Mainstay Suites Ocean City West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 103 reviews" "
Rating 8 - Good. 37 out of 103 reviews" "
Rating 6 - Okay. 5 out of 103 reviews" "
Rating 4 - Poor. 4 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 2 nights in Aug 2024

10/10 Excellent

ravena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainstay rooms are big and love the kitchen space. Theresa is an amazing employee who accommodated our breakfast efficiently. I enjoy speaking to her anytime I book a stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was nice. Great location to access OC inlet area and Assateague. Room was a very good size. Seemed very clean but some mustiness in the air perhaps from AC unit. AC worked great though very cold and easy to adjust temp. Great shower. Improvements needed re:coffee. Overall though was a good value and perfect location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
A mi familia y a mi nos gustó mucho
Stayed 1 night in Sep 2024

8/10 Good

jaison

Travelled with family
Stayed 4 nights in Aug 2024

8/10 Good

Brad, Bridgeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean
Stayed 4 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Gregory

Travelled with family
Liked: Staff & service
The pool area was nice. Even though there was a no smoking sign on the side door, people were constantly smoking there. The smokers kept messing with the door so it would not lock even though for security reasons, the door was not to be used as an entrance. Anyone can walk into the hotel through that door. The walls of the rooms are thin. I could smell weed through the connecting door to my room. The hotel is decent, but I would not stay there again because of the reasons stated above.
Stayed 7 nights in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great place to stay
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Just a couple issues with musty or foul odor in the room and the “sliding” door to the bathroom was extremely difficult to open and close.
Stayed 1 night in Aug 2024

4/10 Poor

Jijen

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom door was broken and didn’t have locks in the bathroom…free breakfast was very poorly served ..besides that staffs were very polite and calm During our stay one of the customer complained about bed bug and after that I don’t know if it physiological or was for real ,my wife had some rashes like bed bugs bite ..
Stayed 3 nights in Aug 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my spacious room with excellent kitchenette. Cleanliness of the room and great services provided.I also enjoyed the pool.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good 👍
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Not what you see in the pictures and not really pet friendly as you cannot take your dog in the elevator. Just not really worth the money for something that far from the beach.
Stayed 3 nights in Aug 2024

4/10 Poor

queen

Travelled with family
Liked: Amenities
Sharing my experience: The lights were out and the TV on giving enough light to see, I was folding clothes and getting the bags organized…I looked up and saw it…an adult BED BUG. The associate was patience with me as I was extremely distraught but the manager on the phone was absolutely horrible. That was the worst night of my life as we had to change rooms and the room was much much smaller than the previous room. We checked out in the morning and I will never return bugs are my worst fear. I don’t have any at home and I don’t want to bring them to my home. there are reviews that found bugs in the room and for some reason I didn’t see them until after my stay there. Weed smells in the hallway and the floors looked like that haven’t been shampooed in years. Eggs were watery and awful. For two days it was $620…I’d gladly pay more to avoid bed bugs.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kerry

Disliked: Staff & service
Originally booked Saturday thru Monday. Changed the booking to add another day. So now was Saturday, checking out Tuesday. Check in was fine. The microwave was on a chair in our room and the stove did not work. Got maintenance to get the stove working and could deal with the microwave. Went to the beach on Monday came back to find the room keys don’t work. Went to the lobby and was told that our check out was Monday and all of belongings are on a cart. The manger was rude and asked if I had proof of my booking, to which I showed him. He said nope we have today and I am sold out. I asked for our belongings and when the cart came around the corner I was mortified. They just threw things in trash bags and any other suitcase/bag we had. Completely upset and embarrassed!! I asked for my receipt but again the rude manager said he couldn’t print it and walked away. When my husband got our things into our car I asked the girl at the fro t desk again for our receipt and she printed it out no problem, at the same printer the manger said wasn’t working. Our receipt says check out Monday. So I feel that they made a mistake and tried to cover it up. Never staying here again!!!
Stayed 2 nights in Aug 2024

4/10 Poor

Jaynese

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I came with my family for a 3 night stay. We got there at 6pm for check in, lugged our stuff upstairs after my daughter almost got hit by elevator door cause they close so rapidly, then open our room to see it was filthy and never cleaned from previous guest. Beds undone, garbage everywhere,great way to start vacation! Went all the way back down to front desk to now wait for a new room. Breakfast was not good at all with flies everywhere we only went there 1st day then needed to eat out rest of weekend. 3rd day there we came back from beach exhausted with bags to find out our room door lock stopped working. No one in the hotel could open the door from housekeeping to maintenance. Then told we had to wait 30 mins for the general manager to come to the hotel in order for him to get it fixed. Talk about inconvenience. He never came to me or my husband to apologize or show any kind customer service. We had a scheduled day planned and this put a dent in our plans. Towels were stained that I had to ask for extra towels which was such a turnoff. And to top it off 2nd day there have to hear a woman complaining to front desk that her room had bedbugs which ruined rest of my stay there. Unable to sleep and enjoy my family vacation. This was not a cheap stay we paid a lot and were so unsatisfied. Just an overall disappointment. And with all this only compensated 135$ is a slap in the face. Well we will check this place off our list for the future and definitely not return or recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Irma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024