8/10 Good
Melodye Joy
Travelled with family
4 Nov 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Calm in the storm
Our stay did not start out so great. Partly due to tiredness from a long drive from Texas to OKC, partly due to that drive with our newborn (11wk old).
For start, the room assigned did not exist. Which wasn’t the hotel staff fault! Apparently this location is being redesigned/renovated in blocks of rooms and the associate was not aware they had just recently been working on the room that they had assigned us. Well, after getting a much needed workout, the associate was able to provide us an even better room and on the first floor.
Once we had our room situation settled, and got into the room, all was well! In fact, while no one anticipated bad weather, the fact we were on the first floor was an unspoken blessing! Thunder storms and tornado warnings occurred the last night of our stay and while I am raised in Texas and Oklahoma, used to such weather, my fiancée is not. Being on the first floor, I’d like to think, aided in protecting our little family.
The room was overall clean and well kept. Older and in need of obvious upgrade, the location did their best to make sure their guests were well cared for and their overall stay satisfactory.
There is just a single recommendation and that’s for any location: While one can respect the green initiative, provide double the bath towels (example: 3-4 body bath towels vs standard 2) if you are not going to clean or maintain the rooms but a few times a week or on average before and after a guest stay.
Melodye Joy
Stayed 3 nights in Oct 2024