10/10 Excellent
BobWhite, Palm Springs, CA
23 Aug 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
didn't recall reading that the prop. was adjacent to a soccer field, nor that many taxis use this for parking their vehicles. This, coupled w/thin walls-maybe even thinner than the colonial hotels around the plaza in Cusco-made for a very noisy unit. Fortunately, we were sleeping in the only quiet period-from 10 pm till 5 am. And the provided htr. worked well to overcome the cold night and equally thin windows. Bath was delightful. Breakfast was the best of the entire 7-day trip! Staff was soooo amiable and went way, way too far in accommodating. We had a departure time which was not going to allow for their breakfast, but they came early to begin that process. Unbelievably great. I plan to move to Olly, myself. I wish I could've stayed in this prop. the entire week. It was delightful to watch the snow-two feet lower down the mtn. than the day before-right from my chair at breakfast. My final neg.-that there is no "dumb waiter" for bringing up luggage-was well overcome by staff willingness to carry such. I would love to work for this hotel for the rest of my life. Despite the negatives mentioned, I still rate this really and truly a 5 out of 5 due to mgr. helpfulness beyond the call. Utterly charming.
BobWhite
Stayed 1 night in Aug 2018