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WHITE HOTEL GRAND HAKUBA

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for WHITE HOTEL GRAND HAKUBA

Exterior
Spa
Exterior
Exterior
Deluxe Twin Room | Soundproofing, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
23370 Taira, Omachi, Nagano, 398-0001
  • Hakuba Sanosaka Ski Resort
    7 min walk
  • Hakuba Valley Ski Area
    11 min walk
  • 珈楽待
    18 min walk
  • Hakuba Station
    26 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Soundproofing, bed sheets

Standard Twin Room

  • 23 sq m
  • Valley view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, bed sheets

Deluxe Double Room

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room | Soundproofing, bed sheets

Economy Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Soundproofing, bed sheets

Deluxe Twin Room

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Soundproofing, bed sheets

Junior Suite

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room

Soundproofing, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Twin Room

Soundproofing, bed sheets

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Soundproofing, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Soundproofing, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Property grounds

Holiday Inn Resort Kuroyon, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (100)
The price is €187
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Holiday Inn Resort Kuroyon, an IHG Hotel

About this property

WHITE HOTEL GRAND HAKUBA

Hotel with free parking, near Hakuba Valley Ski Area
A garden, free self parking and free WiFi in public areas are available at this hotel. Other amenities include a vending machine.
WHITE HOTEL GRAND HAKUBA offers 39 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
During your stay at WHITE HOTEL GRAND HAKUBA, you're just a quick walk from Hakuba Sanosaka Ski Resort. You'll find features such as free WiFi in public areas and free self-parking.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a vending machine
  • Just a 3-minute drive from Hakuba Valley Ski Area and 11 minutes from Hakuba Goryu Ski Resort
WHITE HOTEL GRAND HAKUBA offers its guests a vending machine, ski storage, and a garden. Public spaces have free WiFi. Free self parking is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are recommended to download the property's suite book mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests are recommended to download the property's suite book mobile app before check-in.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

WHITE HOTEL GRAND HAKUBA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 7 nights in Feb 2024

2/10 Terrible

Vincent

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよかったです
とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
Stayed 1 night in May 2024