Hotel with free parking, near Hakuba Valley Ski Area
A garden, free self parking and free WiFi in public areas are available at this hotel. Other amenities include a vending machine.
WHITE HOTEL GRAND HAKUBA offers 39 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
During your stay at WHITE HOTEL GRAND HAKUBA, you're just a quick walk from Hakuba Sanosaka Ski Resort. You'll find features such as free WiFi in public areas and free self-parking.
Free Wi-Fi in some public areas
Free self-parking
Amenities include a vending machine
Just a 3-minute drive from Hakuba Valley Ski Area and 11 minutes from Hakuba Goryu Ski Resort
WHITE HOTEL GRAND HAKUBA offers its guests a vending machine, ski storage, and a garden. Public spaces have free WiFi. Free self parking is available.
Languages
English, Japanese
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Family friendly
Separate in-room dining area
Soundproofed rooms
Conveniences
Limited-hour front desk
Vending machine
Outdoors
Garden
Accessibility
Hardwood flooring in room
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Separate dining area
More
Air conditioning
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are recommended to download the property's suite book mobile app before check-in
Access methods
Front desk (limited hours), smart lock
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests are recommended to download the property's suite book mobile app before check-in.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
WHITE HOTEL GRAND HAKUBA Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 4 reviews" "
10 - Excellent
2
Rating 8 - Good. 1 out of 4 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 4 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews" "
2 - Terrible
1
6.8/10
Cleanliness
6.8/10
Staff & service
2.0/10
Amenities
6.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
10/10 Excellent
Anthony
22 Feb 2024
Anthony
Stayed 7 nights in Feb 2024
2/10 Terrible
Vincent
Travelled with family, Travelled with family and small children
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area.
After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day.
We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.