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CoCo Key Omaha Hotel and Water Resort

2.5 star property

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Photo gallery for CoCo Key Omaha Hotel and Water Resort

Bar (on property)
1 bedroom, in-room safe, desk, iron/ironing board
TV
Water park
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
3321 S 72Nd Street, Omaha, NE, 68124
  • Baxter Arena
    ‪2 min drive‬
  • Bergan Mercy
    ‪2 min drive‬
  • Ralston Arena
    ‪3 min drive‬
  • Omaha, NE (MIQ-Millard)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Queen Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Queen Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Superior Studio Suite, Multiple Beds, Non Smoking

  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Studio Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed, Non Smoking, Hot Tub

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Omaha Downtown - Waterpark by IHG

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
3.8 out of 5, Good, (873)
The price is €97
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Holiday Inn Omaha Downtown - Waterpark by IHG

About this property

CoCo Key Omaha Hotel and Water Resort

Hotel with free parking, near Baxter Arena
An outdoor pool, a bar/lounge and WiFi in public areas are available at this smoke-free hotel. Self parking is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
CoCo Key Omaha Hotel and Water Resort offers 365 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Fridges and microwaves are provided.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at CoCo Key Omaha Hotel and Water Resort, you'll be within walking distance of Baxter Arena. Features include free self-parking, plus an outdoor pool and a bar.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • Just a 2-minute drive from Baxter Arena and a few minutes from Ralston Arena
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of CoCo Key Omaha Hotel and Water Resort, you'll find an outdoor pool, multilingual staff, and gift shops/newsstands. WiFi and wired Internet are available in public spaces for a fee. You can enjoy a drink at the bar/lounge. CoCo Key Omaha Hotel and Water Resort also features laundry facilities, express check-out, and a front desk safe. Free self parking is available.

This Omaha hotel is smoke free.

Castaways – On-site bar. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Restaurants on site

  • Castaways

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [At the east side of the Building, in the tower entrace.]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to At the east side of the Building, in the tower entrace.
Front desk staff will greet guests on arrival at the property.
During the winter, this property's water park is closed Monday through Wednesday.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ramada Plaza Omaha
Ramada Plaza Omaha Hotel
Hotel RL Red Lion Omaha
RL Red Lion Omaha
RL Red Lion
Coco Key Resort Hotel Omaha
Ramada Plaza by Wyndham Omaha
Coco Key Omaha And Water Omaha
Ramada Plaza Omaha Hotel Convention Center
CoCo Key Omaha Hotel and Water Resort Hotel
CoCo Key Omaha Hotel and Water Resort Omaha
CoCo Key Omaha Hotel and Water Resort Hotel Omaha

CoCo Key Omaha Hotel and Water Resort Reviews

Reviews

5.6
Rating 10 - Excellent. 115 out of 842 reviews
Rating 8 - Good. 173 out of 842 reviews
Rating 6 - Okay. 159 out of 842 reviews
Rating 4 - Poor. 157 out of 842 reviews
Rating 2 - Terrible. 238 out of 842 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Desiree

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m sickened by this hotel!! Do not book! We showed up to this hotel and it was abandoned and the water park was closed. No one was there. I contacted hotels.com and still haven’t got my money back!! And it’s been weeks since anyone has contacted me either.
Stayed 2 nights in Jul 2021

2/10 Terrible

Joseph

Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got rerouted to sister ho
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a note on the door…
We pulled up to an empty parking lot with a sign that read they were closed for renovations. No advanced warning, no email, no phone call. Just a note on the door. Typically renovations are planned so this took me by surprise when there were no issues taking my money and even sending an email about the water park passes being an additional cost and I should reserve them early!! 🙄
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was probably pretty nice in 1980.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was out of business
The hotel was not in business. We will be requesting a refund
Stayed 1 night in Jul 2021

2/10 Terrible

Jessy

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was closed & they were shutting down the next day
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a place for kids nor family oriented. Waited an hour to check in, place wasn’t clean, window shoot out. Go to my room and had people inside not to mention being loud. Definitely waiting to get my refund…
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty it was super hot in the room because the AC didn’t work right and was super dusty. I’ve never been able to get a hold of the front desk for my personal phone or from the N room phone. Just overall trash would never stay here again
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertising a water park, and the water park is closed indefinitely. Very dirty and questionable people hanging out inside and out.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I only picked this hotel because if the water park. And i get thete, and they are shutting down permanently. So no water park, no breakfast. And to top it off...the power goes out all night. I almost never want to use expedia again
Stayed 1 night in Jul 2021

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Knock this place down!
I think this place is on the verge of being demolished. The exterior has been in neglect for months, weeds growing everywhere. The front desk has no signage, and the staff helps when they feel like it. They also don't wear any type of uniform or matching shirts to tell who the staff is. Everything was dirty, stained or needing repair. My shower head sprayed out and up onto the wall/ceiling, causing water damage and or mold. The wall sockets showed damage, and the chair at the desk in the room had holes in it and the pleather had been peeling off for quite some time. All night long, other residents were occupying the hallways, being loud and using foul language, with no reprimand from hotel staff. In the morning, there were numerous ceiling tiles missing in the hallway, and bare wires dangling from an exit sign!
Stayed 1 night in Jul 2021

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Fonda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want a refund
Pulled up to building. Dumpsters in parking lot no sign for hotel. Looked closed down. Coco keys was abandoned was told by locals they were tearing it down. Never found door to go in hotel. Pure dump
Hotel sign
Stayed 2 nights in Jul 2021

2/10 Terrible

Donovan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!! Do not book!
Stay away! July 9 2021! This is a set up to get your money it’s not worth $340 for two nights!. We were under the impression the water was open when we reserved the room! We get there to check in and the original check in location was closed. So we followed the signs to the back of the other building to the other check in and there were two young men I’m guessing between 18-20 sitting in street clothes at the check in with no care in the world for customers service!! They were laughing and saying the entire place was going to be demolished and that the water park was closed!! We get to our room and look down and the entire floor is covered with stains (look at the attached pictures) between the bed and wall there was definitely a spot where someone had vomited!!! To top it off there was still a big gulp drink from a gas station still full sitting on the dresser!!! At this point I thought I was in a twilight zone and that there’s no way this is real!! I bring the big gulp down stairs and tell them this is unreal, there’s no way this is really happening! They asked me if I wanted to cancel my room and this is at 9:30pm. I don’t have many options so I asked for another room. The next wasn’t as bad but still gross stains on floor and dirty. We left and stayed at the holiday inn down the street!!
Stayed 2 nights in Jul 2021

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unacceptable hotel stay
We were in vacation and purchased our one night stay so that our kids could swim at the water park. The water park was the main picture on the advertisement. Awhile after we made the purchase, we got an email saying that the water park tickets may need to be purchased at the hotel. Then, we got to the hotel, which was very old and run down and dirty, and they said the water park is permanently closed and the hotel was closing the next morning…the day we checked out. We had no electricity the entire stay, it went out 15 minutes after we got there and didn’t come back until the next day as we were leaving. We spent around $250 and were extremely disappointing in this hotel.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It seemed we had to make different passes for the water resort. The staff send me a reply after I had booked it, saying that the water park was not covered in the charges. They were courteous. However the prices without the water park at $ 180 per night, seemed close to price gouging. The corridors were stinky, and after haivng paid that price, the place did not seem worth it. It should be delisted and the employees should be given like 1 to 2 years salary to fidn a job.
Stayed 1 night in Jul 2021

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't stay. They told me on check in that the hotel was closing and that I should rebook somewhere else.
Stayed 1 night in Jul 2021

2/10 Terrible

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and unclean
Not a great place to stay. The Hotel was dirty. They did not vacuum the room. The carpet had dirt and other debris on it. i had to use a towel to clean my feet before getting into the bed.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of time and money - I highly suggust not to book this unmarked hotel.
Stayed 1 night in Jun 2021

8/10 Good

Makayla

Stayed 1 night in Jun 2021

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Stay Here
We arrived and found out the waterpark is closed and the hotel is being demolished soon. The hotel looks NOTHING like the pictures. Nothing is being maintained anymore, everything is dirty and trashed. AWFUL.
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is no longer open, there were 3 men at the front part of the hotel, I felt very uncomfortable, when I asked when is the water park open one of the guys said oh it will not be open any more they are tearing the place down. Okay, also asked if they had a pool. The guy said no but the hotel across the street does we can see if they let you guys in. Another red flag was that one guy that checked us in had our keys to our room and went into the room were we were going to say and that seemed very off. We walked out let my husband know what had happened he went back in and the guy that went into the room that we were suppose to stay in was not at the front desk anymore. Had to find a different hotel to stay at midnight with my family. Cancel our reservation and went had to fight with them to give us our money back.
Stayed 2 nights in Jul 2021