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Gem Park Ooty

4.0 star property

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Photo gallery for Gem Park Ooty

Exterior
View from property
Hallway
Garden
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Sheddon Road, Near Collector Office, Ootacamund, Tamil Nadu, 643001
  • Nilgiri Hills
    ‪1 min walk‬
  • Union Church
    ‪9 min walk‬
  • Government Botanical Gardens
    ‪11 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, memory-foam beds, in-room safe

Deluxe Room

  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property

Mango Hill Shola Ooty

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
5.0 out of 5, Exceptional, (2)
The price is €79
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Mango Hill Shola Ooty

About this property

Gem Park Ooty

Family-friendly hotel with free valet parking and fitness centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a steam room and a conference centre are on-site.
Gem Park Ooty offers 95 accommodations with a safe and free newspapers. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Frette Italian sheets. 42-cm LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Gem Park Ooty, you're just a quick walk from Nilgiri Hills. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a playground
  • 11 minutes by foot from Government Botanical Gardens and a 3-minute drive from Ooty Rose Garden
Gem Park Ooty offers its guests a steam room and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 3197 square feet (297 square metres) and includes a conference centre. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Gem Park Ooty. Free valet parking is available.

Smoking is allowed in designated areas at this Ootacamund hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Gem Park Ooty has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 700 for adults and INR 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,197 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-cm LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: INR 2500
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: INR 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1800.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2750.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500.00 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500.00 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 700 for adults and from INR 400 for children
  • Early check-in fee: INR 2500 (subject to availability)
  • Late check-out fee: INR 2500 (subject to availability)
  • Rollaway bed fee: INR 1800.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Gem Hotel Ooty Park
Gem Park Ooty
Gem Park-Ooty India
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park Ooty Hotel
Gem Park Ooty Hotel
Gem Park Ooty Ootacamund
Gem Park Ooty Hotel Ootacamund

Gem Park Ooty Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 9 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chacko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Chacko

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met.
Stayed 2 nights in Oct 2024

6/10 Okay

Poorvi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient.
Stayed 2 nights in Apr 2024

6/10 Okay

Jeyaseelan, Minneapolis

Stayed 3 nights in May 2023

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hill top hotel with a good view
Lovely hill top hotel with a good view of Ooty. Good food and pleasant service. Close to Botanical gardens and the lake. Can get a glimpse of sunset. Walking distance to local shops and restaurants. Needs some updating. The water pump is noisy and could hear it in the rooms.
Stayed 1 night in Feb 2023

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff-friendly and helpful!
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

raveendran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Akshay, Delhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Beautiful hotel. Good food. Swimming pool broken. Park not maintained long grass not cut properly. House keeping can be improved.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in ooty
Pleasant stay, service was good, able to check in early, room service food wasn’t the best so we ordered takeaway.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel has beautifully landscaped gardens, lovely rooms with a scenic view over hills and a very good breakfast. All of the staff were extremely helpful and attentive from the personalized check in experience to the bar staff and breakfast staff for whom nothing was too much trouble. My one small negative comment would be the cleanliness of the room. The duvet cover and pillowcases had marks and stains on them and the louvred wardrobe doors had thick dust on them. This aside we had a lovely stay.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Older property but OK.
This is an older property which has been somewhat refurbished. The free breakfast was good. The Wi-Fi is very unreliable. Overall, service was good. I will probably stay here again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place staff friendly and bent over backwards to help. Amazing omelette for breakfast
Stayed 3 nights in Oct 2018

4/10 Poor

Nithya, Overseas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Can be improved. See below
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheers
Excellent.
Stayed 1 night in Mar 2018

8/10 Good

Franky, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
It was a pleasant homely experience for my family

8/10 Good

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with beautiful gradens.
What I loved about this hotel is it's location and service. It's located at a high altitude region with amazing views of the town below. Service was excellent. Hotel staff was friendly and answered your calls promptly. The food was pretty decent though dinner could be better with more variety. Gardens are well maintained and beautiful. The bar is quite expensive. Also, there were very few options to chose from. But the ambience and service was pretty good. But there were a few niggles as well. When I checked in there were no towels in the room. There were no tooth brush kits provided either. Had to call the house keeping for these items. Also, there was no wifi. Nevertheless the overall experience was just fantastic!.

4/10 Poor

Amol Gadre, Coimbatore

Disliked: Cleanliness, property conditions & facilities
Good location wasted by incompetent staff
Poor housekeeping and maintenance. Electrical fittings were unsafe, unclean beds and coffee maker, muddy water in bathroom. Maintenance and housekeeping required repeated reminders for service........................

10/10 Excellent

Raphael, Bangalore

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel with a view!
Everything was perfect such as the location of the hotel, the infrastructure and the great breakfast. All at a very affordable price. There were a few things which could have been taken care by the staff such as our request for an additional room heater as the one present inside the room was insufficient. 24/7 bar needs to be open, my friend was completely disappointed when we got to know that the bar was closed after 11:00PM and it was very cold and in need of liquid to heat up. Apart from these, everything else was perfect and would love to visit again.

8/10 Good

Rohit, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On holiday in ooty with family
Excellent ambience, neat rooms,friendly staff,very wide buffet breakfast spread to cater to all taste,good Chinese and multicuisine restaurant -You need to have your own vehicle. Good parking facilities

8/10 Good

Nitin

Liked: Staff & service
Amazing private space. The bar is costly but the ambience is too good to ignore. The staff is friendly and prompt. I would certainly visit again.

4/10 Poor

Nikhil

Disliked: Staff & service, property conditions & facilities, room comfort
I do not recommend this hotel.
This hotel must have been a great hotel in distant past. I do not recommend to stay in this hotel for current era.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Nice Scenic Hotel location but low quality..
We stayed here for couple of days on 2nd and 3rd June 2016. Overall, the hotel is at a beautiful location ( 5 Star) but we got filthy bathrooms (221 and 210) which smells so bad.. Its terrible they tried to fix it but couldn't. The travel person, Francis, was very helpful who made it easier for us.. The staff was helpful but the quality of the stay don't match to the price..