Eco-certified hotel with steam room and spa services
Along with a restaurant, this smoke-free hotel has a bar/lounge and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and conference space.
Le Relais des Puys offers 32 accommodations with a safe and a hairdryer. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.
During your stay at Le Relais des Puys, you're just a quick walk from Auvergne Volcanoes Regional Nature Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
Free WiFi and wired Internet
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Amenities include free newspapers in reception, a front desk safe and a meeting room
On-site recreation includes a steam room and a playground
Steps from Auvergne Volcanoes Regional Nature Park and 12 minutes on foot from Volcans Golf
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A steam room, spa services, and a terrace are also featured at the eco-certified Le Relais des Puys.
This 3-star Orcines hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in French cuisine and serves lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10.60 for adults and EUR 6.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
36-hole adjacent golf course
Arcade/game room
Playground
Steam room
Family friendly
Arcade/game room
Children's games
Children's toys
Laundry facilities
Playground
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
484 square feet of conference space
Meeting room
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Spa
Body scrubs
Body wraps
Facials
Massage
Sauna
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Assistive listening devices
Braille/raised signage
Front entrance ramp
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Room amenities
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
127-cm LCD TV with premium cable/satellite channels
More
Desk
Heating (climate-controlled)
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 10.6 for adults and from EUR 6.5 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:30 AM - 9:30 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines
Le Relais des Puys Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 21 out of 63 reviews" "
10 - Excellent
21
Rating 8 - Good. 24 out of 63 reviews" "
8 - Good
24
Rating 6 - Okay. 15 out of 63 reviews" "
6 - Okay
15
Rating 4 - Poor. 3 out of 63 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 63 reviews" "
2 - Terrible
0
8.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Geoffrey
10 Jun 2018
Geoffrey
Stayed 1 night in Jun 2018
6/10 Okay
Verified traveller
18 Sept 2015
Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.
food gorgeous, but all character removed from bedr
'modernised' and odd shaped, small bedroom with the look of office, plastics etc - sad lack of character - however the food was excellent and the menu changed the 2 days we stayed there - staff professional and helpful - could get a coffee and beer at 5pm! would stay again if in the area
Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.