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Hôtel Chéribourg

4.0 star property
VIP Access

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Photo gallery for Hôtel Chéribourg

Exterior
Bar (on property)
Regular room - main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board
Terrace/patio
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
2603 Chemin Du Parc, Orford, QC, J1X8C8
  • Mont-Orford National Park
    ‪10 min walk‬
  • Mont Orford Ski Area
    ‪5 min drive‬
  • Memphremagog Lake Beach
    ‪7 min drive‬
  • Newport, VT (EFK-Newport State)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior suite - outside the main pavilion

Junior suite - outside the main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Junior suite - outside the main pavilion

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort plus room - main pavilion

Comfort plus room - main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Comfort plus room - main pavilion

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe suite - outside the main pavilion

Deluxe suite - outside the main pavilion | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe suite - outside the main pavilion

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive suite - main pavilion

Executive suite - main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Executive suite - main pavilion

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior room, 2 floors - main pavilion

Superior room, 2 floors - main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Superior room, 2 floors - main pavilion

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Economic room - outside the main pavilion

Economic room - outside the main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Economic room - outside the main pavilion

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium plus room - outside the main pavilion

Premium plus room - outside the main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Premium plus room - outside the main pavilion

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort room, main pavilion

Comfort room, main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Comfort room, main pavilion

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium room - outside the main pavilion

Premium room - outside the main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Premium room - outside the main pavilion

  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Regular room - main pavilion

Regular room - main pavilion | Premium bedding, desk, blackout curtains, iron/ironing board

Regular room - main pavilion

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hôtel Chéribourg

Family-friendly hotel connected to the convention centre in Orford with a full-service spa
A full-service spa, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, Access to hot tub and an outdoor tennis court are on-site. Housekeeping is available on request.
Hôtel Chéribourg offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Orford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Chéribourg. During your stay, you'll be connected to the convention centre and just a quick walk from Mont-Orford National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body treatments or body scrubs at the spa
  • Amenities include a business centre, 12 meeting rooms and conference space
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the family-friendly amenities
  • 10 minutes on foot from Mont-Orford National Park and a 2-minute drive from Club de Golf du Mont Orford
Hôtel Chéribourg offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Public spaces have free WiFi. A business centre and 12 meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. A seasonal outdoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Hôtel Chéribourg. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This 4-star Orford hotel is smoke free.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 17,997 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 January to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-12-31, 044321, 044321

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chéribourg
Cheribourg Hotel Magog
Cheribourg Hotel Orford, Quebec, Canada
Chéribourg Orford
Hôtel Chéribourg
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel Orford

Hôtel Chéribourg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 518 out of 1283 reviews
Rating 8 - Good. 432 out of 1283 reviews
Rating 6 - Okay. 186 out of 1283 reviews
Rating 4 - Poor. 92 out of 1283 reviews
Rating 2 - Terrible. 55 out of 1283 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

marie-josee

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dalya

Liked: Cleanliness, staff & service, property conditions & facilities
Was quite loud at night but we were here in NYE. Would recommend the property
Stayed 1 night in Dec 2024

10/10 Excellent

Hogeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and good people
Stayed 2 nights in Dec 2024

4/10 Poor

Simon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Critique
Un gros manque d'entretiens de la section des jeux pour enfants. Il y avait énormément de nourritures et de débrits sur les planchers. Les jeux étaient mal entretenus et dangereux a certains endroits (plancher non-fixé de plus de 6 pieds de hauteur) mes enfants auraient pu tomber tellement le trou étaient gros. Les filets de sécurité arrachés, plusieurs sections de métal non protégés, manettes de jeux non-fonctionnelles (1 manette fonctionnait sur 4). Pour ce qui est de la chambre, la toilette n'était pas fixée au sol et il y avait de la moisissure dans la douche. Les meubles étaient agés et endommagés. Encore un gros manque d'entretien. Tres belle emplacement et belle configuration des chambres a l'extérieur du pavillion principale.
Stayed 1 night in Dec 2024

6/10 Okay

Claude

Stayed 1 night in Dec 2024

6/10 Okay

Annie-Pier

Business traveller
Liked: Cleanliness, staff & service
Not soundproof at all and more of a family place so loud teenager noises until late. Room was set to 30 Celsius and hard to cool. Shower hard to get hot water. Safe, clean and inexpensive...but not comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Staff & service, amenities
The hotel needs a little up to date
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room and ideal location
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it! Our kids loved the game room and the hot tub was so much fun!
Stayed 1 night in Dec 2024

10/10 Excellent

Valérie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The play place was perfect for our 3 preschoolers
Stayed 2 nights in Dec 2024

8/10 Good

Pamela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ali

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service
Our room was on the first floor and smelled very, very musty when we walked in. My 4 year old grandaughter immediately commented that it smelt "really bad" so we opened up the patio door and turned on the bathroom fan which eventually helped. The pool temperature was quite cool and the indoor hottub jets would not turn on when we tried the switch unfortunately. The outdoor hottub was working properly and was quite lovely. There were no bathrobes in the room and when we inquired at the front desk we were informed we would have to pay for them. We declined so not sure what the cost would have been. Very quiet during our stay. We come here for my grandaughter and she was very happy so thats all that matters.
Stayed 1 night in Dec 2024

4/10 Poor

Josianne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Marie-Pier

Liked: Staff & service
Disliked: Cleanliness
Not bad but ok for a Quick stop
The bathroom was not really clean, when we came in there was "pine Thorns" on the floor of the bathroom. The bathtub was very not "welcoming" either. There was dust all over the edge of the Mirror.
Stayed 1 night in Dec 2024

8/10 Good

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Chéribourg in Orford Qc, Canada
I was surprised with the retainer fee, but I guess it is the new norm in hotel booking. I am still waiting for the return of that fee. The spa facilities were good so as the Table d’Hôte meal. The fireplace ambiance was fantastic. My daughters soup was clod so as was her tea. Both had to be reheated. We did give a generous tip because the poor waiter was alone serving many tables.
Stayed 1 night in Nov 2024

6/10 Okay

Duncan

Travelled with partner
The well water was aweful
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024