6/10 Okay
Erica S., Liberty
30 Dec 2023
Liked: Cleanliness
Family Vacation
The home is beautiful. However it needs someone to give it attention. I do not recommend paying for pool heat. It never worked. The maintenance gentleman said it was broken, refrigerator drawer was cracked, blind pieces laying in the floor, hooks in bathroom hanging out of the drywall, the couch appears that someone has jumped on it. The one end is dipped in and the material has a torn hole ( it was covered with decorative blanket) not enough towels for everyone to shower, no additional blankets. So like the upstairs suite has a comforter and sheet. Extra pillows, but of course no pillow cases. Desperately needs linen products. We arrived at check in. Cleaning was still in progress. When we went into the house water was standing everywhere like in pudldes from mopping. We dried it up. Most of the issues just needs someone in charge to come and walk through and make sure everything is being done correctly. The area is gorgeous, the community is quiet and so nice. Close to stores, close to parks in orlando. The play room upstairs is absolutely adorable the kids loved it.The dryer was un hooked from the wall and was blowing dryer dust everywhere (maintenance fixed this issue) the maintenance man we seen was so nice and helpful. He did his very best to fix what he could.
Erica S.
Stayed 5 nights in Dec 2023