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Castle Hotel, Autograph Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Hotel, Autograph Collection

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Pet-friendly

Explore the area

Map
8602 Universal Boulevard, Orlando, FL, 32819
  • SEA LIFE Orlando Aquarium
    7 min walk
  • Madame Tussauds
    7 min walk
  • The Wheel at ICON Park™
    7 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 28.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 28.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 28.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Tower

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Tower

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Castle Hotel, Autograph Collection

Pet-friendly hotel connected to a shopping centre in Orlando with a 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Castle Hotel, Autograph Collection offers 213 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Castle Hotel, Autograph Collection's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Wheel at ICON Park™. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at The Guild
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of The Wheel at ICON Park™ and Pointe Orlando
  • Dogs welcome for a fee (restrictions apply)
Castle Hotel, Autograph Collection offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 9203 square feet (855 square metres) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Castle Hotel, Autograph Collection. For a fee, parking is available. A complete renovation of Castle Hotel, Autograph Collection was completed in May 2022.

This Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Guild – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 27 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.98 for adults and USD 12.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.98 for adults and from USD 12.98 for children
  • Uncovered self-parking fee: USD 27 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
It’s totally fine. Nothing special. Great location close to everything so that’s the best part. Clean. Basic.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for icon
Stayed 1 night in Sep 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our weekend getaway. Everything was perfect except one thing. It said online that the breakfast was $15 but when we went down it was actually $20 not 15. Instead of paying $20 each for a small breakfast buffet we went out for breakfast instead. Aside from that hiccup it was a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. It was very clean. The rooms are a great size and beautifully decorated. I loved the rainfall shower head in the bathroom. There was a beautiful couch and adorable pink ottoman which was great , plenty of places to sit and place things like luggage down without putting anything on the bed. The bed was very comfortable and we slept great. Staff was friendly. Down the street from universal which is what we needed. Will be retuning to this hotel. Almost forgot, price was also great and affordable, especially considering the quality of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Neil

Stayed 11 nights in Aug 2024

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent and the staff, but just don't like paying for tge parking, it dont make sense to pay 25 a night for parking
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible.. family emergency and they wouldn't refund. NEVER again.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Setareh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Efrain

Great
Stayed 9 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe, very nice!
Stayed 4 nights in Aug 2024

4/10 Poor

Chantel

Disliked: Staff & service
Customer service needs work
Stayed 2 nights in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
Stayed 6 nights in Jul 2024

2/10 Terrible

Rosemarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 2 nights in Aug 2024

8/10 Good

Simoun

Stayed 1 night in Jul 2024

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the money.
Stayed 5 nights in Jul 2024

8/10 Good

Christopher, Poole

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Housekeeper removed items from room.
We stayed for 3 days. On the last day we left our room at 8am to bring some of our bags down to the car but still left a few items in the room. Within that 10 minutes of going downstairs to the car and then back to our room, housekeeping came to our room and removed our phones, purse(including passports), and wallets down to the main office but left other items like books and some clothes. After coming back to our room and finding that our stuff was missing we went to the front desk to ask if anyone accessed our room. The front desk was adamant that noone entered or had access to our room within that time and repeatedly told us that housekeeping was not allowed to enter prior to 11am. As soon as I mentioned my passports were in the bag that went missing the lady at the front desk went into the back office and magically found all of our stuff. From telling us that no one having access or entering our within that 10 Minutes to somehow having all my missing belongings in their office. They tried to apologize claiming housekeeping thought we had left the hotel room for good but there was no reason for housekeeping to decide upon herself that we had left for good. Upon seeing our stuff inside the room the door should have been closed immediately. It was a horrible feeling to come back to your room finding your most important belongings gone just hours before a flight. It only makes me wonder how often they enter rooms while people are out.
Stayed 2 nights in Jul 2024