10/10 Excellent
Roger
Travelled with family
26 Oct 2024
Liked: Property conditions & facilities, room comfort
A chaotic VK turned better because of a smile!
Our VK started extremely rough once we landed in Orlando! We had a very difficult pick up for our rental care clearly nothing to do with the hotel! I walked into this hotel very upset, crying and crying extremely overwhelmed by everything. What could go wrong just went wrong! The lady at the hotel front desk at comfort inn was super friendly very nice and helped us out with everything. She didn’t see a mom with her boys crying she saw a human who was having a hard time with things at that moment! She handed me a bottle of water told me to take a deep breath and remember that moment was now a start to a fun adventure you don’t get again. Smiled checked us in. I paid for the bottle of water because it’s what I do as a responsible adult. She made us feel welcomed and at home. The rooms were very well clean and did not smell of smoke or marijuana as I figured they would based on past experience with comfort inn at at locations! I am very pleased by it all including with the breakfast too. It was hot and items were well served and properly handled. I will absolutely stay at this hotel again if it’s needed! You won’t be disappointed!
Roger
Stayed 1 night in Oct 2024