4/10 Poor
Heath D.
14 Apr 2025
Communication nightmare
First off when booking we booked one night short. Sent a message right after asking if we could add the night on to the stay. No response. Sent 3 additional messages over the next month attempting to get response. Nothing. 4 days before our stay we get a response that the night we wanted was booked. Well, obviously and we already made other arrangements for that night. Next, we show up to check into the townhouse and building and house number are wrong. Person that answers the door when we are fidgeting to get in directs us to the correct place. Very wierd situation. But obviously happens all the time. Call the host and they confirm the correct building.Place was so so clean hairs on some of the bedding, some garbage left behind from previous stay in one room. Beds were hard and pillows were as old and flat as could be.Location was good Disney was easy and close. Universal wasn't too bad of a drive either.
Heath D.
Stayed 4 nights in Mar 2025