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Gaylord Palms Resort & Convention Center

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Exterior
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Interior detail
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Parking available

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    2 min drive
  • The Cocoa Bean Coffee House
    3 min walk
  • Poinciana Station
    12 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    28 min drive

Room options

View all photos for Room, 2 Queen Beds, Tower (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower

  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Atrium View)

Exterior

Room, 1 King Bed, Balcony (Atrium View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Atrium View)

Exterior

Room, 2 Queen Beds, Balcony (Atrium View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (Emerald Bay)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Main Atrium View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Emerald Bay)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Main Atrium View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

View from room

Executive Suite, 1 Bedroom

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Gaylord Palms Resort & Convention Center

Suburban hotel with 6 restaurants and 3 outdoor pools
This smoke-free hotel features 6 restaurants, 3 outdoor pools and a full-service spa. A theme park shuttle is free. Additionally, free water park access, 2 bars/lounges and a health club are on-site. Housekeeping is available on request.
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Gaylord Palms Resort & Convention Center. During your stay, you'll be within walking distance of Old Town. Enjoy features like a free theme park shuttle, plus 3 outdoor pools and 6 restaurants.
  • Drinking and dining options include 6 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Indulge with aromatherapy, body scrubs or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • 5 minutes by car from Celebration Golf Club and 10 minutes from Disney Springs™
  • Free theme park shuttle service
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 hot tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. A round-trip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Kissimmee hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Old Hickory Steakhouse – This steakhouse only serves dinner.
MOOR – This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora – This family restaurant specialises in Mediterranean cuisine and serves breakfast, brunch and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar – This sports bar specialises in American cuisine and serves lunch and dinner. Open daily.
SandBar – This family restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25.50 for adults and USD 10 to 25.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (406,660 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.50 for adults and USD 10.00 to 25.50 for children
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 755 out of 1073 reviews" "
Rating 8 - Good. 139 out of 1073 reviews" "
Rating 6 - Okay. 76 out of 1073 reviews" "
Rating 4 - Poor. 48 out of 1073 reviews" "
Rating 2 - Terrible. 55 out of 1073 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yeily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience! My only suggestion is that they go back to having a pool just for adults.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a mix up first night but the young lady at the desk was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Yenny

Stayed 2 nights in Aug 2024

10/10 Excellent

Zoraida

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Stayed 1 night in Aug 2024

10/10 Excellent

Yinet, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atrium is perfect and family friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the services and cleaness. And great for families. Parking is the onlt thing should not be charged if you are staying as a guest and already paying top prices. Overall all great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property!! The gentlemen at the front desk was so nice and gave us a great room that was close to the perfect amenities for my toddler such as the cafe and pool area. We also got a wonderful room with a balcony that overlooked the gorgeous greenery that the Gaylord has on the interior of the property! The food poolside was incredible! The pool was so kid friendly and warm as well! I will certainly be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Yovanka, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful well taken care of property and room, on the high end but you can have fun getting lost in there
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
Great customer service and a beautiful property. Small issue with ants in our room, but we were able to be moved to another room. Not an easy shuttle service to Disney so be prepared to Uber. Additional charge to use a cart to unload your items to your room. Also, room comes with 4 passes to the pool. Additional passes are $50 regardless of your room type - even for a kid if they are +36”. Food at all of the restaurants is top notch!
Stayed 2 nights in Sep 2024

10/10 Excellent

eric, south miami

I love it
Stayed 2 nights in Sep 2024

6/10 Okay

Crystle

Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

young

Disliked: Cleanliness, property conditions & facilities
dirty room emerald bay 4432
Stayed 2 nights in Jul 2024

4/10 Poor

Young

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
it only takes one bad experience to drive people away. This is our third visit, and i am pretty disappointed at the quality/cleanliness of our room this time. The carpet had bubble gum stuck to it, looked very very old. Furnitures had dusty legs/feet, so cleaning crews didn't do a very good job. The safety bar in the shower had a ring that was loose, and there was moldy stuff underneath it. Is it not habitable? no, but i didn't get a very clean vibe from this particular stay, and once you see the dirtiness of the room, you start tiptoing around the room. I kept my flip flops on the whole time because i didn't feel that it was clean enough. I should have asked for a new room, but our stuff was already all open, laid out and organized, so i didn't bother. Emerald bay room 4432 is where we stayed.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Katherine, Miami

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Randy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

MAIRIM

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful 😍
Stayed 3 nights in Aug 2024

10/10 Excellent

Ellie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024