Hotel in Kissimmee with 24-hour front desk and outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided.
Heritage Park Inn offers 152 air-conditioned accommodations with complimentary bottles of water and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, and bidets. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Heritage Park Inn. During your stay, you'll be within walking distance of Osceola Heritage Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
Free Wi-Fi in some public areas
Free self-parking
Take a swim in the outdoor pool
Within a 15-minute walk of Osceola Heritage Park and Osceola County Stadium
Heritage Park Inn offers its guests an outdoor pool and a garden. WiFi is free in public spaces. Self parking is free.
This Kissimmee hotel is smoke free.
Languages
English, Hindi, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Hair dryer
Rainfall showerhead
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
24-inch LCD TV
Food and drink
Free bottled water
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property is also known as
Heritage Park Inn Hotel
Heritage Park Inn Kissimmee
Heritage Park Inn Hotel Kissimmee
Heritage Park Inn Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was a very bad experience. As I walked to my room, could see into other rooms even when the curtains were closed. My key didn’t work and when I went back to the “office” the security guard was putting a lockbox on the front doors. I told him I was afraid to stay and he told me I would have to talk to the “owner” in the morning. The parking lot had no lights. Vagrants were sitting outside the rooms. There was blood on my bed spread. We left, it wasn’t safe and I would not have been able to sleep.
Best service, rooms and hospitality for stay. Vishal at the reception is a great guy with a friendly behavior, he made me think to come back again.
Best experience so far. ❤️❤️💚💚
Shahrukh
Stayed 1 night in Nov 2024
2/10 Terrible
Luis
Travelled with family
24 Nov 2024
Disliked: Staff & service
Horrible experience
After a long day of traveling, I get to the hotel at 1am. When I got there the door was locked. The gentleman open the door and ask how can he help. I said I had reservations for my room and he said no. All the rooms are sold out. I explained to him I had my reservation number and had The money withdraw from my account. There was no apology given as far as the hotel overlooking the rooms and no solution on how to help get another room. He said just go across the street. The gentleman in the front stated he told someone to take it out of the system because the rooms were booked and they didn’t. Not a great experience at all. I was traveling with my son at 1:30 in the morning to learn that the hotel overbooked not what you want to be in as a parent.
90 percent of hotels are open overnight for late check ins. I booked figuring I could do what I usually do and check in whenever. Sure enough when I show up around midnight no one was there. So 3 of us had too sleep in the truck. Then when I went too message I get no response from the hotel.
We always stay here & probably will next time too!
I love to stay here. It’s the most affordable place while still having cleanliness and comfort. The desk persons were always nice anytime we stopped by. We did have issues with our door key reader two nights in a row. It took half and hour but the night security always fixed it. However, the housekeepers seriously need an attitude adjustment. We overslept from having too much fun the night before and the housekeeper lead was very nasty and sharply spoken when she told us, “you need to get out of the room or you will have to pay for another night!” I get it, there’s a check out time, we overslept and they have a job to do. But the message could’ve been delivered a different way, especially since we had to wait outside 2 nights in a row while waiting to get our doors open.
Verified traveller
Stayed 2 nights in Oct 2024
2/10 Terrible
Tamar, Lexington
26 Oct 2024
Tamar
Stayed 1 night in Oct 2024
10/10 Excellent
Kevin
Travelled with family, Travelled with pets
16 Oct 2024
Liked: Staff & service
The staff ate super friendly and very accommodating. The rooms are decent if you just need a place to crash. The bathrooms and commodities are dated. Parking is convenient.
Pros:
*Was able to make last minute reservation and were able to check in early even though they must have been jam packed with last minute reservations due to hurricane evacuation orders.
*It is conveniently located to many diners, stores, and events.
*Air conditioner was strong and cold.
*Refrigerator was a decent size for a hotel room.
Cons:
*There was no table in the room to be able to sit down to eat. We had to bring our dinner to the common area to be able to sit to eat comfortably.
*Our reservation was for 3 but there were only 2 sets of towels. The towels were stained.
*Bathroom door would not fully close for privacy.
*Phone was a little confusing to use since it had another hotels logo and information on it.
*The staff was not very smiley or welcoming....especially the woman who worked the night shift. Though Im sure they were very stressed with the hurricane situation.
Overall....I give 3 stars. Average.