Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
1 bedroom, in-room safe, desk, blackout curtains
Lobby
2 Bedroom Queen Family Suite | 1 bedroom, in-room safe, desk, blackout curtains
Children’s activities

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪9 min drive‬
  • Disney's Hollywood Studios®
    ‪9 min drive‬
  • Epcot®
    ‪10 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

Standard Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite, Kitchen

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

1 Bedroom King Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly hotel with 5 restaurants and 2 outdoor pools
Along with 5 restaurants, this smoke-free hotel has 2 outdoor pools and a water park (surcharge). WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Weekly housekeeping is available.
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the family-friendly amenities at Holiday Inn Resort Orlando Suites - Waterpark by IHG. During your stay, you'll be close to Disney Springs™. Features include free WiFi in public areas, plus 2 outdoor pools and 5 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Lakeside Cafe, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, 2 hot tubs - and mini golf
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • 9 minutes by car from Disney Springs™ and 9 minutes from Disney's Hollywood Studios®
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers its guests a water park (surcharge), 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark by IHG. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Lakeside Cafe – This restaurant specialises in American cuisine and serves breakfast and dinner.
Antonios Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream – On-site restaurant. Open daily.
Red Panda Asian – This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.95 per person
  • Self-parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 970 out of 2552 reviews
Rating 8 - Good. 477 out of 2552 reviews
Rating 6 - Okay. 437 out of 2552 reviews
Rating 4 - Poor. 293 out of 2552 reviews
Rating 2 - Terrible. 375 out of 2552 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Maegan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

AnMari

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware the photos are an absolute lie. The half of the property we were on looked like it was from the end of the world. The staff couldn’t care less about being helpful or accommodating in any way. When we checked in at midnight the second front desk person saw 4 of us in line and went to the back anyway. We complained the next morning about the hotel being nothing like the photos and they offered $25 credit meanwhile the pool wasn’t usable. Zero care, zero effort to be helpful. We booked a king room, ended up with a queen bed they kept saying they’re over booked we’re lucky we got a room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leylanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lianny

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Yanetsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hariette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Cynthia

Stayed 5 nights in Dec 2024

8/10 Good

Henry

Stayed 4 nights in Jan 2025

8/10 Good

Abigail

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
.
Stayed 2 nights in Dec 2024

6/10 Okay

Dalton

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ginna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a lot to do for kids and it was pet friendly. However, check in was forever! They did NOT have enough staff for such a busy day!
Stayed 1 night in Jan 2025

6/10 Okay

Chutinart

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This property is under construction in adult pool. But they provided us with amenities discount credits which was not bad at all. Room and bed is comfortable.
Stayed 2 nights in Jan 2025

4/10 Poor

Jacquelyn

Stayed 6 nights in Dec 2024

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast
Stayed 3 nights in Dec 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!!
Stayed 1 night in Jan 2025

10/10 Excellent

Yaritza

Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

ANITA, Anasco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest who stay at resort should not have to pay to park unless your going to a Disney park
Stayed 3 nights in Dec 2024

10/10 Excellent

Cyndra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park is great for kids and heated
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Needs work
When we got there for check in at 4:30 we couldn’t check in until almost 5:45 because of how unorganized the staff was. We then had to wait until 6:20 to get our room because they were still cleaning it and then gave us a room we weren’t expecting. Our front door wouldn’t unlock at first but didn’t have issues after that, however the door didn’t want to close without basically slamming it. We also ordered pizza at the shop onsite at 7:06pm online, got there at 7:24 when it was supposed to be ready at 7:26 and it was not ready until 8:06. We really like this hotel and have stayed in the past but this did not leave a good taste in our mouth.
Stayed 1 night in Jan 2025

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
The property was large, but loud. Our room was extremely dark with constant elevator noises from the elevator around the corner.
Stayed 4 nights in Dec 2024

4/10 Poor

Marcelo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay had highs and lows, but overall, we left disappointed due to transparency issues and operational problems. The “free complimentary gift” offered at check-in was actually a 3-hour high-pressure real estate sales pitch. Presented as part of the resort experience, it disrupted our plans for the final day of the year and frustrated our kids (12 and 15). The water park is fine for kids under 12 but lacks options for older ones. My 12- and 15-year-olds were bored and unimpressed. We also had to evacuate the building due to a leak, with no staff guidance until fire officers arrived. On the plus side, our room was spacious and fit seven comfortably. However, loose, noisy floor plates were a downside. Many activities require extra payment, and the online pictures are misleading. If you need just a place to sleep, this might work. For a seamless resort experience, though, families with older kids should think twice. Transparency and management improvements are needed.
Stayed 4 nights in Dec 2024