Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Exterior
2 Bedroom Queen Family Suite | 1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
Arcade
Arcade

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Old Town
    4 min drive
  • Lake Bryan
    4 min drive
  • Orlando Vineland Premium Outlets
    5 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    22 min drive

Room options

2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

Standard Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite with Kitchen

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

1 Bedroom King Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Family-friendly hotel with 5 restaurants and 2 outdoor pools
Along with 5 restaurants, this smoke-free hotel has 2 outdoor pools and a water park (surcharge). WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Weekly housekeeping is available.
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the family-friendly amenities at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. During your stay, you're just a quick walk from Hawks Landing Golf Club. Features include free WiFi in public areas, plus 2 outdoor pools and 5 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Lakeside Cafe, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, 2 hot tubs - and mini golf
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • 8 minutes by car from Disney Springs™ and 9 minutes from Disney's Hollywood Studios®
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers its guests a water park (surcharge), 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Lakeside Cafe – This restaurant specialises in American cuisine and serves breakfast and dinner.
Antonios Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream – On-site restaurant. Open daily.
Red Panda Asian – This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.95 per person
  • Self-parking fee: USD 27.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 613 out of 1620 reviews" "
Rating 8 - Good. 296 out of 1620 reviews" "
Rating 6 - Okay. 279 out of 1620 reviews" "
Rating 4 - Poor. 175 out of 1620 reviews" "
Rating 2 - Terrible. 257 out of 1620 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our time here. Even though it's by a very busy road, it is very quiet. The property is beautiful. It is hard to find your way around, so better signage would be beneficial. After 4 days, I was able to get to our room without backtracking. Our room was nice. The remote for the TV didn't work, but a quick and easy text message (love that) to the front fixed that. I couldn't figure out out how to turn the main light to our bedroom on, but there was enough light from the desk that it was fine. We received fresh towels every day. Breakfast was always wonderful. The choices on the huge buffet are endless. There are multiple places to eat the rest of the day as well. 2 different ice-cream shops! One is dairy free! I would say the only thing we didn't like was that the waterpark and food options in the pool area, closes at 7pm. So people getting back from sightseeing can only swim and have pizza for food. It should be open until 9pm. We will definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

travis

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was avery disappointing stay. I booked the rooms as this hotel g=has a water park. Never was i Notified about the water slides not being open before stay or at check -in. I booked this hotel espeically for the grandkids to enjoy the water park but when we went to that area all slides were closed it was a very disappointing stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Emperatriz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kirxhen lacked spoons, a cleaning sponge, soap, and paper towels. The entire suite was humid and drenched in layers of moisture. The faciloties were older, thebwater slides closed, rhe sidewalks dirty, and the ice machines not working. It made it impossible to enjoy rhenkitchenette and suite and resort we paid for.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lina M

Stayed 3 nights in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
Un hotel muy viejo
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 4 nights in Aug 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love stay there , the pool and water park is amazing !!!! I had an amazing weekend !!!! I will come back for sure !!!!!
Stayed 3 nights in Sep 2024

2/10 Terrible

stephanie

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will start off by saying this property has the potential to be something great under new management. I tried to ignore the reviews to see for myself but I would NEVER recommend any friend or family member to stay here. We were a family of 6 with children aged 15,10,3 and 1. My only positive experience is with the staff, Gabriela (front desk) was very welcoming and has a great personality, also Jai from the pool was very attentive and would constantly check in and ask if there’s anything he could for for us. You can tell this hotel is understaffed. Now about the room, the AC would not cool (couldn’t get it lower than 74) maintenance was called and they said it was fine, clearly it was not our room always felt and smelled damp, we even had mold on the lamp fixtures and the air vents were completely clogged with dust. I called and asked why house cleaning has not come to my room to clean and they stated house cleaning only comes to the rooms if your stay is longer than 5 nights (that’s ridiculous) I would need to flag them down as I saw them just to ask for garbage bags and clean towels. Ice machine was broken on our floor (I had to go one by one to each floor/building just to find an ice machine that worked. Only reason we didn’t leave was because I wouldn’t get the money back. We paid over $1000 (with their additional fees) which in my opinion we could have stayed at a MUCH nicer/upgraded hotel for that price. ALSO TO ADD the Waterpark looks NOTHING like the photos.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ieisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Kids Love This Hotel, It Was A Reasonable Price For All The Amenities They Have On Sight .. Will Be Booking Again
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Travelled with family and small children
Definately 3 star. Had no hot water on last day. Pictures are decieving.
Stayed 5 nights in Sep 2024

6/10 Okay

Nichole

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Zuyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Aleida

Travelled with family and small children
The property is a nice property although I had a one year old with me and the baby slides were closed for the weekend overall it was okay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s decent but won’t be staying there again.
Water pressure in the shower was weak. Not enough towels were given and the ones that were given were stained. AC was not cold enough. Room was very humid. Room was not serviced at all. Phone did not work so I couldn’t even call the front desk for assistance. Getting in contact with them on my personal phone was a nightmare.
Stayed 2 nights in Sep 2024

4/10 Poor

david, avonpark

Stayed 2 nights in Aug 2024

8/10 Good

Mandi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family friendly
Great location. Kids enjoyed the waterpark and mini golf.
Stayed 2 nights in Sep 2024

6/10 Okay

Joshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ok.
It was ok. When we arrived, there was mold on the lamp shed. I contacted the front desk and they changed it within 30 minutes. Then, after staying a night, there was a noticeable Stain on the comforter. We didn’t make a big deal because we just “knew” that they would change it when they saw it. We made sure that the stain was on top where you couldn’t miss it. So we went about a planned day. Arriving back, the bed was made and all seemed well until we get in the bed. Instead of changing the comforter, they only flipped it over and we then contacted the front desk immediately. They said that a manager would reach out to us but they never did and only sent someone to replace the comforter. By then, we were ready to go because everything was fine wend and thur. On Friday, it was no longer “family” friendly and were over it because there was a group next to us that was smoking “substances” and we just decided that it wasn’t worth the argument. Not a horrible place but not the best.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

carlos

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
If you make a reservation in expedia be carefull because they have a lot of hiding fees
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeremy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction happening on buildings that staff didn't mention. Restaurants closed because of occupancy, wasn't mentioned when checking in. Air unit in building 4 needs to be looked at, dust collecting in the room after only a couple of days. Contstruction staff didnt allow paying guests to use elevator before them, that elevator in building 4 was often dirty and we found nails on the floor from the contscruction crew. Used the laundry service and it took 3 hrs to dry clothes, after 2 hrs, had to switch to another unit. When speaking to the manager, it was apparently my job to call a 1-800 number. Eventually they reimbursed my money but had to fight for it. There was dust and spider webs on the recpetion sign at the main desk. The only decent amenity was the pool.
Stayed 8 nights in Sep 2024

10/10 Excellent

TyAja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
perfect !
Stayed 2 nights in Sep 2024