Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Terrace/patio
Point of interest
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    3 min walk
  • Orlando International Premium Outlets
    10 min walk
  • Orlando Outlet Marketplace
    14 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Universal Orlando Resort and 10 minutes on foot from Orlando International Premium Outlets
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. For a fee, parking is available.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TGI Fridays – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.94 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 361 out of 1015 reviews" "
Rating 8 - Good. 189 out of 1015 reviews" "
Rating 6 - Okay. 171 out of 1015 reviews" "
Rating 4 - Poor. 115 out of 1015 reviews" "
Rating 2 - Terrible. 179 out of 1015 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was perfect for our needs It was clean and quiet and very spacious Would recommend to any of my friends
Stayed 1 night in Sep 2024

4/10 Poor

Alex

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Expensive for what is offered. Room was huge but had minimal furniture, places to stow belongings, and overall felt like a dorm room. No hot water in the shower, lukewarm at best, faucet was about to fall off the wall and the floors felt/looked dirty. Outside windows had visible debris on the outside making the view subpar. Do not recommend
Stayed 2 nights in Sep 2024

4/10 Poor

Jonathan, Opelika

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Checkout was at 11am and at 9:34 I had hotel staff banging on my door wanting to know if I was ready to leave
Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo, Miramar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Conveniently closed to Universal Studios and to TJFridays..! The rooms and bathrooms were super clean. We love the beds and bedding!
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Disliked: Amenities
Yanna was very unprofessional and rude here I arrived to check in to be told my room was not ready I gave it another HR. And was told the same thing waited another hr at this point it’s now 5pm I asked my husband to go in now they offer free parking. By 6pm I receive a text how was my stay I responded back my room isn’t even ready. Yanna hotel staff responded back ummm ma’am your room been ready. Explain to me how my room been ready you asked for my number to send me an update when my room would be ready and they failed to do that. When I tell you if you could choose any other hotel Plz Do Not Stay here. Room ready at 6pm but advertise 4pm check in. Parking was ridiculous. They charge for everything like their hotel is top notch.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds and pillows were comfortable . The comforter was a little small for the bed though. The shower had sand in the bottom but was clean every where else. Plenty of towels and hand towels but no wash rags. We had a great time and would recommend it to everyone.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lauren

Travelled with family
Disliked: Cleanliness, room comfort
Terrible
We arrived at 5:30pm to be told our room was not ready yet and we were in a Que to get a room after 4 other people. We finally got in a room, we booked a king, this one has two fulls and we went to shower this morning and there was no hot water. When I told the desk at check out they said they’d tell maintence but offered nothing for our terrible stay. Would never stay there again or recommend it to anybody
Stayed 1 night in Sep 2024

4/10 Poor

Alexandra

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Water pressure was non existent and the floor in the rooms needs to be vacuumed better.
Stayed 1 night in Sep 2024

8/10 Good

Jesus Ernesto

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The hotel was nice just a little old
Stayed 3 nights in Sep 2024

4/10 Poor

Diana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel room looked nothing like the images. It was very old and felt like a motel room. Quite disappointed.
Stayed 1 night in Sep 2024

6/10 Okay

Marielis

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Yosney

Stayed 2 nights in Sep 2024

8/10 Good

Andrea

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kyle

Travelled with family
Disliked: Cleanliness
Nice hotel. Hallway and rooms have an odor and are older looking than photos.
Stayed 1 night in Sep 2024

4/10 Poor

Malenie, Homestead

Stayed 1 night in Aug 2024

10/10 Excellent

Eunice

Liked: Cleanliness, property conditions & facilities
Excelente!
Stayed 3 nights in Aug 2024

10/10 Excellent

Catalina

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel not expensive and close to the parks
Stayed 2 nights in Aug 2024

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
The room was dirty, they only cleaned our room one day the carpet was stained and it smelled humid.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodolfo, Jacksonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located just 5 minutes drive and 30 minutes walk from the Universal Studios park entrance. This is a Holiday Inn, so don't expect any luxury, however the hotel is clean and its location is convenient. It has a shuttle to the Universal park but the schedule is limited, so you have to plan in advance. But overall I recommend this hotel if you want an affordable, convenient place to stay when you go to Universal Studios Orlando.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sherrita

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was under construction. I wish I had more towels but everything was good.
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness
The room smelled strongly of mildew, the tv didn’t work, there was hair left in the bed, and the room wasn’t ready when we arrived at 6:15 when check in time was at 4. These things were communicated with the front desk via text and there was no response.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dania

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
everything was very nice, fast service and clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Elder

Liked: Cleanliness, property conditions & facilities
The hotel does not have a shuttle service to the park for horror nights, they charge for parking and I also had to pay 100 dollars more.
Stayed 1 night in Aug 2024

2/10 Terrible

Marian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible el experience with our suite. We booked for 2 nights. First one, the phone was disconnected, there was food in the fridge, we only had 2 towels and there was not paper, i needed to go to the reception to pick it up. Second night, the cleaning lady only did one bed abd did not fldo the other one caise my son’s pijama was over it. Never cleaned the bathroom and do not even take away one cup of coffe we left the night before. I complained to the manager and shiw the photis and after apologize they asked me to contact expedia. Even the sofa was full of candy of previous customers. DISGUSTING.. so sad agter all money we spent on the parks to artive at the hotel to sleep in these terrible conditions!!
Stayed 2 nights in Aug 2024