Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Terrace/patio
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪10 min walk‬
  • Orlando Outlet Marketplace
    ‪14 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

7.0 out of 10
Good
(32 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Universal Orlando Resort and 10 minutes on foot from Orlando International Premium Outlets
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. For a fee, parking is available.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TGI Fridays – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.94 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 394 out of 1108 reviews" "
Rating 8 - Good. 204 out of 1108 reviews" "
Rating 6 - Okay. 187 out of 1108 reviews" "
Rating 4 - Poor. 128 out of 1108 reviews" "
Rating 2 - Terrible. 195 out of 1108 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Terri

Travelled with family
Family Vacay
Not the best but not the worst either
Stayed 1 night in Oct 2024

4/10 Poor

Tyus

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Jolene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only nice thing about this hotel was the bed. The rooms and hallways are dated and dirty. When we checked out the halls were lined with housekeeping dirty laundry and trash bags. There were holes in the comforters and my grandsons feet were so dirty after running around on the carpet. The AC return vent kept falling out of the wall and there was moldy water in the bottom. The parking lot security arms were broken 2 out of the 3 days we were there. If you can’t scan in to the parking lot because the arm is broken, you cannot get out. We had to back out of the line, park the car and go inside to have someone override the system so that we could get out. All three keys had to be reprogrammed at different times of the trip because they weren’t working. The ladies working at the front desk do not seem to like their job and are not accommodating at all. Would not stay here again.
Stayed 3 nights in Oct 2024

4/10 Poor

Benjamin

Stayed 1 night in Oct 2024

4/10 Poor

James

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cat box room
Our room smelled like a cat box. And then was bombarded with terrible air freshener. Room 134. I will say it is perfect for walking to universal studios. 4/5 minute walk
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Travelled with family
Convenient and easy to use
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Travelled with group
Disliked: Staff & service, property conditions & facilities
Staff seemed to hate their job. Poor attitude
Stayed 1 night in Oct 2024

6/10 Okay

Barron

It served its purpose but rooms are very average or maybe slightly below aesthetically
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

hunter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff. You have to pay $25 for parking. Only one elevator was working so took forever to come down and the stairs aren’t convenient.
Stayed 1 night in Oct 2024

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff actually were very nice BUT I do not understand why housekeeping staff are requesting to come in the room 2 hours before check out! Woke family up after not getting into room until after 2 am. Also next room had key deactivated while at breakfast 2 hours before check out. Maybe should invest in electronic equipment (if not already in place) alerting them when guest have checked out. Perfect place for theme parks, fairly clean rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in walking distance of 2 universal parks HS and IA. Friday's conveniently attached to the hotel for reasonably priced meals. Rooms lack some amenities like a drink fridge and microwave, but do have coffee makers. Superb and helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Amazing place
Stayed 1 night in Aug 2024

2/10 Terrible

Phyllis

Disliked: Cleanliness, staff & service, property conditions & facilities
Id like a refund, room stank like cleaning fluid and I believe i was double charged by expedia then hotel as they said expedia did not charge my card
Stayed 1 night in Oct 2024

8/10 Good

Niles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice to a degree
The room was nice and the check in staff was awesome. We requested towels and washcloths twice and i had to go to front desk to get them. Housekeeping obviously attempted to clean the room, but left her stuff in our room and it was never cleaned. Paying for parking was not made known prior to arrival, which caused some monetary difficulty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been better in all elevators was working over all not a bad stay thanks and staff was very helpful and more importantly nice thanks for the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcello

Business traveller
Good service
Stayed 1 night in Sep 2024

6/10 Okay

Oswaldo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not well kept. Our room smelled really bad like someone smoked in there. The room carpet was dirty and the furniture and bathroom don’t match was is in the pictures. The only good thing is the staff that is really nice and super professional
Stayed 2 nights in Oct 2024

4/10 Poor

Beonca

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Brenda

Stayed 1 night in Oct 2024

2/10 Terrible

Milena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didnt have extra sheets, no roll up bed. The sofa bed was all dirty with pee and poop
Stayed 1 night in Oct 2024

2/10 Terrible

Alisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for
Arrived at 9pm and did not get our room til after 11pm
Stayed 2 nights in Oct 2024