8/10 Good
May
Travelled with group
24 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the warm greetings I have received from the team at the beginning, during, and after. The check-in was smooth and fast. I was able to get my questions answered in regards to the services available at my stay. The room was clean and seemed new, with convenient stores available just right down the building.
If this can be considered for enhancement, it will be great if the trash bags are open and wrap in the cans to be ready for use each time when changed. We also did not receive our two bottles of water on the last stay of the stay. Amenities like disposable razors and slippers would boost the comfort and convenience to the guests, if possible. Regarding the shuttle bus, the schedule was quite consistent and arrived on time. The booking system was easy to use. However, convenience can be made by considering adjustments to the return schedules. The last return bus for most theme parks were earlier than the park closure times. That means guest will need to arrange own transportation if wished to stay until they are closed. This service is being offered upon a charge to each guest room each night, so I suggest accommodation to be considered by arranging later return shuttle bus at, or even soon after the park closures.
May
Stayed 5 nights in Dec 2024
