6/10 Okay
mary p
28 Oct 2024
I was here for a conference and needed a copy of my hotel bill, which they assured me would be emailed to me (I am a Bonvoy member) it was never sent. After literally 6 phone calls trying to speak to a person, I went to the website and tried to download. It did not work. I tried on 2 different browsers, still nothing. finally went through their endless automated menu and got a person. Let's see if the invoice actually gets to me...Overall, I find the "Folio" system antiquated. Invest in modern technology please...
mary p
Stayed 2 nights in Sep 2024