MainStay Suites Orlando Altamonte Springs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Orlando Altamonte Springs

Exterior
32-inch flat-screen TV with cable channels, TV
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
644 Raymond Avenue, Altamonte Springs, FL, 32701
  • Cranes Roost Park
    10 min walk
  • Sanlando Park
    15 min walk
  • Altamonte Mall
    15 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    32 min drive

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Orlando Altamonte Springs

Hotel in Altamonte Springs with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Orlando Altamonte Springs offers 120 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Altamonte Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Orlando Altamonte Springs. During your stay, you'll be within walking distance of Cranes Roost Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from Kia Center and 14 minutes from Dr. Phillips Center for the Performing Arts
  • Dogs welcome for a fee
MainStay Suites Orlando Altamonte Springs offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Orlando Altamonte Springs. Free self parking is available.

This Altamonte Springs hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

Property is also known as

Hawthorn Suites Wyndham Aparthotel Altamonte Springs Orlando
Hawthorn Suites Wyndham Orlando Altamonte Springs
Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
Candlewood Suites Orlando / Altamonte Hotel Altamonte Springs
Candlewood Suites Altamonte Springs
Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
Hawthorn Suites Wyndham Orlando Altamonte Springs
Hotel Hawthorn Suites by Wyndham Orlando Altamonte Springs
MainStay Suites Orlando Altamonte Springs Hotel
Hawthorn Suites Wyndham Orlando Hotel
Hawthorn Suites Wyndham Orlando
Hawthorn Suites by Wyndham Orlando Altamonte Springs
MainStay Suites Orlando Altamonte Springs Altamonte Springs

MainStay Suites Orlando Altamonte Springs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 315 out of 1001 reviews" "
Rating 8 - Good. 234 out of 1001 reviews" "
Rating 6 - Okay. 163 out of 1001 reviews" "
Rating 4 - Poor. 132 out of 1001 reviews" "
Rating 2 - Terrible. 157 out of 1001 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

April

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Check in went smoothly. The lady that checked me in was sweet nice and friendly and very helpful. The room was spacious and clean. Extra clean as my room smelled like some sort of cleaning solution, quite heavily. I only needed 1 nt and I asked for a late checkout. They confirmed 12:30pm. Great! At 11 something the maid knocks. I tell her I have late checkout. She then nods and leaves. Then I finish getting myself ready and dealing w/ multiple personal matters on my phone when yet again my door gets knocked on and this time it’s a man and I just keep repeating over and over while I’m trying to put my clothes on I have 1230 checkout…. He was very rude in how he spoke to me. I then went to check out to explain that it was rude and they need a better communication system between employees and I was still being spoken too rudely. When all I wanted was a simple apology! The general manager started arguing w/ me too until she said we are sorry… I immediately stopped and said see was that so hard?! And I left! Inconsiderate and rude was my lasting impression. I don’t believe I’ll be back.
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 13 nights in Aug 2024

2/10 Terrible

Terevia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Melford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Really Enjoyed My Stay Here The Staff Was Great
Stayed 7 nights in Aug 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2024

10/10 Excellent

felez

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

10/10 Excellent

Shophia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very nice and friendly. The only problem was that people who had dogs some was not picking up behind of them. The room was clean but every minute you was finding at else cat or dog hair in your room. Overall my stay was wonderful.
Stayed 3 nights in Jul 2024

4/10 Poor

Sandra

Stayed 7 nights in Jul 2024

6/10 Okay

Sharon, OCALA

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Honestly it was good. The bed, kitchen, bathroom. It was quiet. The only downside was there were no batteries in the remote but the front desk assisted with batteries but unfortunately the television still didn’t work. Other than that though, it was definitely comfortable, clean, and the front desk staff were very helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Addison

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Marcos

Stayed 7 nights in Jul 2024

4/10 Poor

elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
had stayed at this hotel under previous ownership and it was well maintained.This visit no room amenities such as ice, coffee pot had pod in it from previous guess no dish soap, no breakfast not enough pillows or bedding, grounds were filthily and a lot of single men hanging around. cabinet door falling off just very disappointing. front desk was nice
Stayed 2 nights in May 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

8/10 Good

Guillermo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area for shopping and dinning. Lots of diversify options in both. Hotel staffing was very courteous in both shifts. Very friendly and helpful
Stayed 7 nights in Jul 2024

2/10 Terrible

Sandra

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The phone and bathroom was not properly working during our stay
Stayed 7 nights in Mar 2024

6/10 Okay

Daniel

The place stunk. Elevator stunk. The hallways smelled nasty. The room was very nice and clean. Floors of hotel were dirty and the smell reflected that. Walls are thin.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Clifford, Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were roaches! A kids party was there all day. So no access to the pool because of the party. Kids running in and out and up and down the halls. I asked for a towel and could get one unless I turned my dirty one in. Also the website says there is a Continental breakfast and there is not
Stayed 1 night in Jul 2024

2/10 Terrible

Ornella

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Change twice for a stay that wasn’t the best. Checked in and the carpets are wet, my clothes got wet and I can’t get one of the charge from the stay.. I don’t know who needs to return it.. Expedia or Mainstay. I checked in at 3 am and out by 9 am
Stayed 1 night in Jun 2024

10/10 Excellent

Ralph

Stayed 1 night in Jun 2024