4/10 Poor
Krysten H.
23 Apr 2025
Disliked: Cleanliness
Needs a lot of TLC
While this property has potential to be great it is clear that either the owners do not care to properly maintain the home or their management company is not upfront with them. At first glance the property appeared "clean". But as we were unpacking we saw more and more how in need the home was of maintenance and a good deep clean. We reached out to the owner and she assured us someone would be there the next day to clean and we requested specific areas to be addressed. Stains/splatters on the walls, filth all along the walls in the kids bedrooms and a few other problem areas. When we returned home it was clear that none of that had been done even though the owner insisted someone came in. We ended up buying our own cleaning supplies to clean the walls next to the beds our children were sleeping in. The whole home needs a deep clean, repainting and general TLC. There was lots of dust on all the ledges and under the furniture. Things/food under beds from past renters. Towels are extremely thin and some even unraveling. Pillows extremely thin and used.The garage "game room" looks like it has not been cleaned in a long time, there are 2 dead lizards in it that look like they have been there a while, dust all accumulated on the pool table. The air hockey table is so worn down in spots it made it difficult to play. We loved the location of the home for our Disney trip but will look elsewhere for our next stay.
Krysten H.
Stayed 11 nights in Apr 2025