6/10 Okay
Lucas
24 Apr 2025
Florida Stay was Just Okay
Generally speaking the stay was okay. We did have some issues in the first 3 or 4 days and it gradually got better.Some issues we had:- House wasn’t that clean. There were pop corn and other food scraps down beside the beds when we arrived, stains on our bed sheets (didn’t smell though), stains on the bathroom doors from a spill, etc.- we paid for pool heat, but the heater didn’t work until they got it repaired 4 days into the stay. I didn’t get credited for any days that I paid where the heater wasn’t working.- went to check-in and the passcode wouldn’t work on the main door. We were stuck outside for a little while at the beginning of our stay until Casiola Homes provided a new code.- Wifi didn’t work at first and we had to call for service. Eventually we got it fixed after a few hours of waiting for direction. They had to reset the network.- Long wait times at the Champions Gate entrances, but I think that is mainly due to peak tourism season and spring break.- There were some other minor things as well.
Lucas
Stayed 14 nights in Apr 2025