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Seralago Hotel & Suites Main Gate East

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, pool loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Outdoor space
  • Hot tub
  • Barbecue grill

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪5 min walk‬
  • Falcon's Fire Golf Club
    ‪3 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪17 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

Pool
Breakfast included
Pet-friendly
Kids pool
2.1 out of 5, (2445)
The price is €60
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and fitness centre
This aparthotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Other amenities include Access to hot tub, an outdoor tennis court and conference space. Each apartment provides a fridge and a microwave, plus free WiFi and a TV. A hairdryer, a safe and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Fridges and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Seralago Hotel & Suites Main Gate East's great location gets high marks from our customers. During your stay, you're just a quick walk from Old Town. Free WiFi in public areas, free self-parking and a free theme park shuttle are available. This aparthotel has 614 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a TV.
  • Each apartment offers a TV, a fridge and a microwave
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests speak favourably about the clean guestrooms and the pool
  • Just a 4-minute walk from Old Town and 5 minutes on foot from Fun Spot America
  • Free theme park shuttle service
Seralago Hotel & Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square metres) and includes conference space. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Seralago Hotel & Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Pool gate
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Car hire
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 339 out of 2540 reviews" "
Rating 8 - Good. 264 out of 2540 reviews" "
Rating 6 - Okay. 384 out of 2540 reviews" "
Rating 4 - Poor. 443 out of 2540 reviews" "
Rating 2 - Terrible. 1110 out of 2540 reviews" "

4.4/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken beer bottles in landing where (i think vending machines once were). Overgrown weeds. This was not Hurricane debris this was years of neglect. Dirty, old rundown rooms. The on-site restaurant was not running, the pool was not open, pool not open, hot tub was green.
Stayed 3 nights in Oct 2024

4/10 Poor

Dustin Lee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well to be honest the checking in process was easy. An the hotel was in a convenient location. Walked into the room. An it smelt like mold so bad i almost through up. The bed had mold spots on it. The room showed clear as day water damage. One of the beds was broken an leaning to one side. So you would roll off it all night. An none of the power outlets worked. No tv chennela on the tv. An the pool they advertised was down an not working. I took a trip to orlando to take a cruise. So thankfully we only had to suffer two nights at this place. We was on the cruise for the rest of are booking here.
Stayed 5 nights in Oct 2024

2/10 Terrible

Terri

Travelled with family
Disliked: Cleanliness, room comfort
Never again
The hotel rooms smelled awful. Tvs didnt work phones didnt work the whole property looked like we where in a 3rd world country. We had to go buy our own sheets and pillowcases because they looked so dirty!!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Stacey, Brandon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures posted is absolutely nothing you actually get. Room smelled like mold, had black mold in the bathroom. Also tvs was so old the screens was terrible to even try to watch. Was charged a resort fee but everything was closed we couldnt go swim no activities open no breakfast no restaurant inside. Our room was very close to where the dumpsters and all u could smell was trash. The beds was horrible to sleep on and everyone got 1 pillow. And the outlets in the room was completely terrible good luck charging any of ur electronics because anything you plug into them just fall out. Overall being super close to old town was about only positive everything else was horrible this hotel has went down hill and owners do not care to keep up with this place at all. Do not stay here go spend extra little bit of cash and go stay at another hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good compared with my stay there last year
Stayed 4 nights in Oct 2024

8/10 Good

pamela

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Darrin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place apparently has zero dollars in the maintenance budget. Half the lights did not work, the bathroom door was slip in half, the tub I Was peeling. The good thing is that the price is low enough that it is definitely a better option than sleeping in your car.
Stayed 2 nights in Oct 2024

4/10 Poor

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Despite a great location, this property has not been maintained, leaking pipes everywhere on the exterior of the rooms, no lighting on the pathways and no house keeping despite 24 hours prior notice and request. Stayed for 5 nights and requested for house keeping everyday, only turned up on the 4th day after numerous complaints and the minimum cleaning was done. Save yourself some stress and avoid this hotel, I will not in my lifetime stay here again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Nidia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed in this hotel before, but it got worse it seems like. The rooms were terrible, they looked dirty. It smelled like cigarettes and the sheets were stained. I will definitely not stay there ever again. Very disappointed.
Stayed 1 night in Oct 2024

2/10 Terrible

Lee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures were very misleading of the property very run down. Moldy smell in the rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Ligia

Disliked: Cleanliness, property conditions & facilities
The rooms need remodeling, the sheets are dirty and everything is old.
Stayed 2 nights in Oct 2024

2/10 Terrible

Evan M

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be shut down. It has mold growing, busted furniture, smells horrible, and the pools are closed. And Expedia won’t refund our stay even though we didn’t end of staying once we saw the conditions of the rooms
Stayed 2 nights in Oct 2024

4/10 Poor

Richard William

Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated property. No coffee maker in the room. Pool and playground area clised.
Stayed 4 nights in Oct 2024

4/10 Poor

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here before this time our room was at the back room 872 the room was nice and clean but the grass was grown up the trash cans were overflowed with trash, kind of scary at night. There was no one around very disappointing playground was grown up just majorly gone down. The staff at check in was very nice
Stayed 4 nights in Oct 2024

6/10 Okay

andrew

Travelled with family, Travelled with group
One or two nights only
It is ok for a night or two, just somewhere to get your head down, not for a longer vacation
Stayed 1 night in Oct 2024

2/10 Terrible

Misti

Travelled with family
Disliked: Cleanliness, room comfort
This was the worst place I have been to in my life.
Stayed 3 nights in Oct 2024

2/10 Terrible

Andres

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Business traveller
Disliked: Property conditions & facilities
This places is a dump full of rust roaches just nasty Maybe in 1999 is wad the place to be but don’t be fooled by the pictures of the lobby This places has great potential but they just let it go
Stayed 1 night in Oct 2024

2/10 Terrible

Geri

Disliked: Cleanliness, amenities, property conditions & facilities
There was no toilet paper, mold, rust, and overall dirty. I have pictures upon request.
Stayed 4 nights in Oct 2024

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy property. Staff was incompetent did not care one bit about the issues guests have. My room had no bed linens, the lights did not work and the toilet did not flush. It was obviously an out of commission room I was rented. Staff did not care wouldn’t offer a refund. I had to dispose charge as I drove home at 11:30 at night and did not stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Teresa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was charged an amenity fee but there are no amenities. Wifi did not work, pool closed & was green, bedroom tv did not work, no ice, no coffee. It is very difficult to close the door. You have to fidget with it. The grounds have not been maintained. The building looked abandoned. There were dirty towels under the bathroom sink. So disgusting. I waited close to 30 minutes to check in. Super slow. There was one good thing, the mini fridge does get cold
Stayed 1 night in Oct 2024

4/10 Poor

Fidel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Like what was around the property. Restaurants and amusement park. Noticed the room wasn't very clean. There were clothes from previous guests under the bed,
Stayed 2 nights in Oct 2024

2/10 Terrible

Latalia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Loved that it was close to everything. But the hotel is outdated, run down and dirty. Beds were sunken in, lights didn’t work, tv didn’t work, no amenities were open, yet you have to pay a resort fee.
Stayed 1 night in Oct 2024

4/10 Poor

luis

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Richard, Greer

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024