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Seralago Hotel and Suites Main Gate East

3.0 star property

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Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
2 outdoor pools, a heated pool, pool loungers
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor space
  • Hot tub
  • Barbecue grill

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪6 min walk‬
  • Disney Springs™
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
2.1 out of 5, (2814)
The price is €70
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and fitness centre
This aparthotel features 2 outdoor pools, a fitness centre and a steam room. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a 24-hour business centre, Access to hot tub and an outdoor tennis court are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a TV. Additional amenities include room service, a hairdryer and a safe. Housekeeping is available on request.
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Fridges and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Seralago Hotel and Suites Main Gate East's great location gets high marks from our customers. During your stay, you're just a quick walk from Old Town. Free WiFi in public areas, free self-parking and a free theme park shuttle are available. This aparthotel has 614 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a TV.
  • Each apartment offers a TV, a fridge and a microwave
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the clean guestrooms and the pool
  • Just a 4-minute walk from Old Town and 6 minutes on foot from Fun Spot America
  • Free theme park shuttle service
Seralago Hotel and Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a steam room. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square metres) and includes conference space. A children's pool, a fitness centre, and a children's club are also featured at the family-friendly Seralago Hotel and Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

Room service is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Car hire
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Seralago Hotel and Suites Main Gate East Reviews

Reviews

5.2
Rating 10 - Excellent. 792 out of 5474 reviews
Rating 8 - Good. 770 out of 5474 reviews
Rating 6 - Okay. 918 out of 5474 reviews
Rating 4 - Poor. 949 out of 5474 reviews
Rating 2 - Terrible. 2045 out of 5474 reviews

4.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Yosbany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old place ! Old beds ! Front end people super unfriendly! Horrible service
Stayed 7 nights in Dec 2024

4/10 Poor

Jessica, Fort Meade

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The Family Suite--there was rust on every door and mold on the curtains. There was rust or mold on the lamp shade. The mini fridge and microwave were in the bathroom. The slept 5, but was extremely small. The bed was hard and uncomfortable. I was also scared to use the electrical outlets looking burnt. The bathroom was small and shower did not even work. The hinges of everydoor was covered in rust. Toilet ran constantly, shower leaked, bed were nasty.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shawn, Royal Palm Beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was rated by expedia as a 4 star property. This property was a 1 atar at best! The motel was absolutely disgusting! The furniture was old unkept. The bed linen was dirty old and the had no blanket or comforter. You had to ask for maid service. Which was not communicated at check in. We were required to pay a resort fee for services not available! The bathroom was moldy and unclean. The cable went out so we had no television service. When i called to complain they said it was the cable company issue and nothing they could do about it. No compensation offered. No dining on site. The motel only had a pool. The rest of the property was un kept. I am quie surprised that Expedia kept such a property on your listing. The property was listed at a price higher than what they had listed which was $29.99/ nt. I have lost faith and respect for Expedia as a result of this stay and terrible experience. I will seek out other sites that actually more accurately rate their listed properties! I would request a refund for this property from expedia for the horrendous experience and inaccurate rating of this property!
Stayed 2 nights in Dec 2024

2/10 Terrible

Romal

Disliked: Cleanliness, staff & service, property conditions & facilities
No electricity in hotel room
Stayed 1 night in Dec 2024

2/10 Terrible

Amy

Disliked: Amenities
my stay by three days.. Mold everywhere, furniture from 1970s, holes in sink ( pieces of ceramics missing) pool not open in 87 degree weather, pond ( green swamp with garbage pails floating on top)
Stayed 3 nights in Dec 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Atul

Disliked: Cleanliness, staff & service
This was the worst experience in my life time. Worst customer service- very rude. The lady was not cooperative or polite. Bad smell in the room and outside the door.
Stayed 1 night in Dec 2024

6/10 Okay

Cheyrl

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place is outdated for sure. However, we still choose to stay here when we visit Orlando. The price and the location make it a great choice and the staff is always super nice.
Stayed 1 night in Dec 2024

6/10 Okay

Elisa

Stayed 1 night in Dec 2024

6/10 Okay

Elisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff, but the property is in bad shape, lights and electric outlets don't work, the door didn't lock properly, no ice machines...

10/10 Excellent

MARAIDA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Juanita

Travelled with family
Disliked: Room comfort
Cambiar los matres darle mejor mantenimiento
Stayed 1 night in Dec 2024

2/10 Terrible

vinicio, Andover

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Adrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Stayed 1 night in Dec 2024

2/10 Terrible

Kelsey

Stayed 1 night in Dec 2024

2/10 Terrible

Kerimar Enid Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
First thing I want to say is that the receptionist named Daniel was really kind and respectfull, he was great. Regarding the "hotel" this was a real life nightmare. Super Dirty, scary, old, beds were horrible. Everything was bad. Please DO NOT stay here.
Stayed 2 nights in Dec 2024

2/10 Terrible

Angel L.

Liked: Cleanliness
Disliked: Property conditions & facilities
Was dirty, no hot water, uncomfortable pillows, uncomfortable bed, extremely DIRTY
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
wouldn’t recommend
Stayed 4 nights in Dec 2024

2/10 Terrible

Andre

Disliked: Cleanliness, amenities
Dirty place, poor of maintenance, room smells terrible.
Stayed 2 nights in Dec 2024

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, room comfort
Comfortable,safe,quiet we will be back
The property was decorated beautifully. Our toilet top had a crack, but it worked. Other reviews said there was cigarette stains on the tub, I saw extra tub covering pieces. No cigarette holes, no bugs at all. Not even 1. I loved all about our little room. The lamps were adorable and the furniture was sturdy.
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Diane

Stayed 2 nights in Dec 2024

2/10 Terrible

Edgar

Travelled with family
Disliked: Cleanliness, room comfort
Terrible
Dirty, no hot water, room smelled like bleach and sweat. Check in is at 4 but room was not ready at that time.
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, room comfort
So gross
The room was so dirty. There was a bar of soap with hair on it left in the shower. The carpet was sticky. The tv in the kid's room didn't work. The lock on the door was broken. The heater in the room didn't get hot and just blew cold air all night so it was freezing. We won't ever stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
—door was crooked in the frame and would only open if we shoved it with shoulders. It would not lock when shut. —bugs in the room —not enough outlets —broken lamp —uncomfortable mattresses —staff did not seem concerned about any of these issues when reported.
Stayed 2 nights in Dec 2024