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Seralago Hotel & Suites Main Gate East

3.0 star property

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Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, pool loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Outdoor space
  • Hot tub
  • Gym
  • Barbecue grill

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪5 min walk‬
  • Falcon's Fire Golf Club
    ‪3 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪17 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
2.1 out of 5, (2510)
The price is €69
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and fitness centre
This aparthotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Other amenities include Access to hot tub, an outdoor tennis court and conference space. Each apartment provides a fridge and a microwave, plus free WiFi and a TV. A hairdryer, a safe and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Fridges and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Seralago Hotel & Suites Main Gate East's great location gets high marks from our customers. During your stay, you're just a quick walk from Old Town. Free WiFi in public areas, free self-parking and a free theme park shuttle are available. This aparthotel has 614 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a TV.
  • Each apartment offers a TV, a fridge and a microwave
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests speak favourably about the pool and the clean guestrooms
  • Just a 4-minute walk from Old Town and 5 minutes on foot from Fun Spot America
  • Free theme park shuttle service
Seralago Hotel & Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square metres) and includes conference space. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Seralago Hotel & Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Pool gate
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Car hire
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 330 out of 2458 reviews
Rating 8 - Good. 240 out of 2458 reviews
Rating 6 - Okay. 368 out of 2458 reviews
Rating 4 - Poor. 433 out of 2458 reviews
Rating 2 - Terrible. 1087 out of 2458 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tabitha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn't expecting a lot for the price but we only needed it for one night until we could check into our condo. But this was disgusting. I'm usually so good about looking at reviews and I booked through Expedia and they have it listed at 3.5 stars. I wish I could give it 0 stars. I don't know how this place is still open. The room was filthy. Stains on the beds, the couch, blood stains in the bathroom. They had the nerve to charge me and additional $20 resort fee, the pools are all closed, there is garbage everywhere. They even offered us another room and it was even worse. I can't express in words how bad this place is.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel, horrible service! Never ever will book here again!!
Stayed 3 nights in Nov 2024

6/10 Okay

Benjamin

I grew up coming here and seeing it deteriorate was very sad, we could barely use our sink because it was slanted and the water did go when it was supposed to go. The beds were stained.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raquel

Liked: Cleanliness
Disliked: Property conditions & facilities
Women at the front are not approachable, more on the rude side. They completely ignore you until you say excuse me. Besides that everything and everyone else was very helpful and pleasant.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tobias

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, room comfort
This place is disgusting 0 star
This property is in horrible shape. Picture of the room I rented was fully renovated. What I received was horrible. Mattresses were old and not flat. The room was no renovated. Hot water did not work and wall plugs didn’t hold in a charger so I got a different room. Second room was almost the same. This place is run down and disgusting. I talked to front desk person and they say they have new investors and are renovating but I was there a week and didn’t see anything going on. It was too late to cancel and find new accommodations or I would have.
Stayed 8 nights in Nov 2024

4/10 Poor

RENE

Travelled with group
Stayed 2 nights in Nov 2024

6/10 Okay

Garry

Liked: Room comfort
Good location
The receptionist Wanda was excellent and she got a ground floor room for me which was well equipped. The hotel itself is in a great location for The Fun Spot and Old Town as it is only a short walk. The hotel is in dire need of renovation but if all you need is a room and a shower it is fine.
Stayed 9 nights in Nov 2024

2/10 Terrible

Nicole

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The halls were dark and dirty, no slide lock on the door, trash in the room, no remote for the TV. The bed was old and sunk in in the middle. Felt very unsafe, unclean and uncomfortable.
Stayed 4 nights in Nov 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room condition was horrible. Uncovered light sockets rusty bathroom fixtures door was unsecured smelled like mildew we did not stay we asked for refund.still waiting for that
Stayed 2 nights in Nov 2024

2/10 Terrible

Tamar

Travelled with family
Disliked: Cleanliness, room comfort
Stay away from this place.
The only thing good about this place is the location to Old Town. We stayed here back in January of this year and didn't have that much of an issue. This trip was horrible and we will never stay here again. If it wasn't for the fact that it is almost 1am and my daughter is exhausted, we would have left and disputed the charges since they "Don't give out refunds". Another guest stated that it was his third room and he was ready to just leave and they refused to give him a refund as well. The front desk behaved as if the broken door that wouldn't lock (even after maintenance came and banged on the latch with a wrench) was my fault. The room that they moved us to was no better. There was dirt all over the floor. The Murphy bed was disgusting and the room was overall not kept up in repairs. At least this room closed after we had to push hard on it to shut it properly and had a latch. The TV had nonworking channels. I took a videos of everything, but this app is not allowing me to upload them or my photos
Stayed 1 night in Nov 2024

2/10 Terrible

Satyam

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Seralago Hotel & Suites Main Gate East was disappointingly poor. The cleanliness of the rooms left much to be desired, with unemptied trash bins and dusty surfaces throughout. Communication with the staff was frustrating; they were unresponsive and lacked information when needed. The overall condition of the property was below par, with outdated rooms and malfunctioning amenities. Additionally, the area surrounding the hotel felt unsafe at night, and parking was both limited and inconvenient. I would not recommend this hotel based on my experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, room comfort
A++
Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area. I would suggest coffee maker and a comfy chair but everything else was great for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Place had many roaches and poor costumer service
Stayed 8 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Nilka

Travelled with family
Disliked: Cleanliness, room comfort
Hotel malas condiciones
Necesita hacer demasiado arreglos las camas horribles el baño ni se diga votando agua las pared rota piso malos área de picina el jaccuzzi no sirve
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Marnie

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort
This place was awful. There was a leak in the bathroom that puddled in front of the toilet whenever we ran the shower. The floor was dirty. The sheets were dirty. One of the mattresses smelled like pee. There was at least 1 cockroach. I mentioned the bathroom leak when I checked out but they didn't seem to care; if I wasn't a pushover I would have asked for a different room or a discount, because it was not worth what I paid.
Stayed 2 nights in Nov 2024

6/10 Okay

Phil

Travelled with family
Disliked: Cleanliness, room comfort
Run down. Dirty . Stained mattresses. 20$ a day fee.
Stayed 2 nights in Nov 2024

8/10 Good

Mistie

Travelled with family
Liked: Cleanliness, room comfort
Miscommunication
I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I was finally given a suite.. This was approximately 8:30pm
Stayed 2 nights in Nov 2024

4/10 Poor

yazohara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cuarots en mala condicion no luces no toallas
Stayed 1 night in Nov 2024

2/10 Terrible

Tomy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated not even close to the photos, unsecured parkings, too deteriorated building, smelly rooms, not safe for childrens
Stayed 7 nights in Nov 2024

4/10 Poor

Enrique

Disliked: Cleanliness
Telephone, t.v , coffee maker Notting was working
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room I had was very large compared to what i expected for such a low price, but needs major updating. Im glad i was only there for a night because i would not have used the shower it was so outdated and gross, if i wasnt so tired i probably wouldnt have slept in the bed even. The whole area i could see needs updated and a good deep clean.
Stayed 1 night in Nov 2024