Sheraton Orlando Lake Buena Vista Resort

4.0 star property

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Photo gallery for Sheraton Orlando Lake Buena Vista Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Front of property ā€“ evening/night
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Spa
  • Room service
  • Hot tub

Explore the area

Map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Disney Springsā„¢
    ā€Ŗ4 min driveā€¬
  • Orlando Vineland Premium Outlets
    ā€Ŗ4 min driveā€¬
  • EpcotĀ®
    ā€Ŗ13 min driveā€¬
  • Orlando, FL (MCO-Orlando Intl.)
    ā€Ŗ23 min driveā€¬

Room options

Family Suite, 1 Bedroom, Pool View

  • Sleeps 8
  • 2 Double Beds

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 6
  • 1 Double Bed

Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Sheraton Orlando Lake Buena Vista Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Bryan. Enjoy features like 2 outdoor pools, a full-service spa and a restaurant.
  • Enjoy American cuisine while dining at Zest
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, facials or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Disney Springsā„¢ and a few minutes from Orlando Vineland Premium Outlets
Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre and 29 meeting rooms are available. Event space at this hotel measures 6786 square feet (630 square metres) and includes a conference centre. A children's pool, a terrace, and a vending machine are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. For a fee, parking is available.

This Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Zest ā€“ This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
27 Palms Bar & Grill ā€“ This poolside restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard ā€“ This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27.56 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 465 out of 1090 reviews
Rating 8 - Good. 226 out of 1090 reviews
Rating 6 - Okay. 177 out of 1090 reviews
Rating 4 - Poor. 92 out of 1090 reviews
Rating 2 - Terrible. 130 out of 1090 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sean, Kissimmee

Stayed 1 night in Dec 2024

8/10 Good

Isiady

Travelled with family
Impact window should be the best. The noise from outside was horrible.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

6/10 Okay

Kevin, Jeffersonville

Travelled with family
Liked: Cleanliness, staff & service
The public areas inside by the lobby and the pool were very nice and well kept, the breakfast staff at the restaurant was extremely friendly and fast with your requests and there are few offsite restaurants that were open late which was a plus. What we did not like about this hotel was the poor condition of our suite, it felt old and dated with rust all the way down from a handle bar to the tub and the ceiling paint bubbling ready to pop. The thing that made us not want to come back to this hotel was the marijuana smell, we were assigned to building 4 and from the moment we parked near the buildingā€™s elevator we could smell it. We had a late check in so didnā€™t think much of it since we were tired and ready to rest but the next morning when we opened the balcony door the room got filled with that smell so we new the person smoking it was near our room. We let the front desk know and left for the day, when were turned late Saturday night there was that smell again so we told the front desk once again. No effort was made to relocate us, the response from the front staff was ā€œI canā€™t stand it, Iā€™m allergic to itā€, luckily we were there only for two nights and will not be returning to this specific Sheraton property.
Stayed 2 nights in Dec 2024

6/10 Okay

Elaine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

GARRY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very enjoyable stay at this location. everything went very smooth with check in and check out. hotel staff were great thru out our visit.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location surrounded by restaurants and close to disney and airport
Stayed 2 nights in Dec 2024

8/10 Good

Mayra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicaciĆ³n, buen staff y servicio, el precio esta alto para no incluir parqueadero
Stayed 6 nights in Nov 2024

10/10 Excellent

ANDREA, WEST PALM BEACH

Stayed 2 nights in Nov 2024

6/10 Okay

Sofi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

karina

Stayed 1 night in Nov 2024

8/10 Good

Binod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service from the Front Desk
Overall happy with the stay, was there for a 3-day business conference (Thurs - Fri). Restaurant and bar staff were great. Front desk help was great. One exception was that the first night Dec 4, 2024 (wed night), I realized around midnight that it was getting really cold and turns out heating was not working (photo attached below). I didnā€™t feel like calling right way as I was in no mood to move to a different room with all my stuff out already in the room. I should have. Anyway, I talked to a nice lady at the front desk on Thursday and she sent out a technician within like 5 mins, he was great and fixed it right away - very happy with that.
Heating did not work on my first night Dec 4, 2024 (Wed). Fixed right away as soon as I notified to the front desk on Thursday.
Stayed 3 nights in Dec 2024

10/10 Excellent

russell

Stayed 2 nights in Nov 2024

6/10 Okay

Mary

Disliked: Staff & service
Not much staff to help. Keys never worked - a mess!
Stayed 4 nights in Dec 2024

2/10 Terrible

Yeidy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly what the advertise in the pictures is nothing to what the hotel actually is. Horrible conditions. I donā€™t recommend it, only reason why I would even suggest it is how close it is to the parks and Disney springs. But besides that, the amount that we had to pay for it, does not equal what we got. The lobby looks super nice but the moment you walk to the rooms, they are horrible, they need a total update, you can hear everything, not water pressure in the shower. The A/C unit is super loud. GO SOMEWHERE ELSE. A lot of hidden fees
Stayed 2 nights in Oct 2024

8/10 Good

Andrea

Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila

Stayed 2 nights in Nov 2024

10/10 Excellent

JESREL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Anisha

Stayed 3 nights in Nov 2024

8/10 Good

Nishat Salsabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, the location and amenities that the hotel has to offer.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the property well maintained. The in-room coffee maker was broken. If weā€™d had more time to spare weā€™d have brought it to their attention onsite. Otherwise, our stay was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Varun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed here for a visit to Miami South Beach. Our stay was comfortable however the pool wasn't temperature controlled, therefore it was cold. THe access to beach was a great plus. Its location is spot on and they provide valet parking which was a plus coz parking on this stretch is a bit of work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yotsara

Travelled with partner
Excelente no hay que agregar todo me pareciĆ³ perfecto.
Stayed 1 night in Nov 2024