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21 May 2023 by Sophia CSR
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
Hotel SonoHotel by Monreale IDrive offers its guests a kids' pool, an outdoor pool, and Access to hot tub. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel SonoHotel by Monreale IDrive. Self parking is free. This 3-star Orlando hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel SonoHotel by Monreale IDrive offers 200 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and an iron/ironing board. Beds feature down duvets and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. This Orlando hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:00 AM.
An outdoor pool, a children's pool and Access to hot tub are on site.
Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or hot tub.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
