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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Clermont Theme Park West

Property amenity
Reception
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
9240 US Highway 192, Clermont, FL, 34714
  • Lake Davenport
    ‪11 min walk‬
  • Surfari Water Park
    ‪3 min drive‬
  • Northeast Regional Park
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room) | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room)

  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express And Suites Clermont Se West Orlando by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.1 out of 5, Very good, (298)
The price is €153
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Holiday Inn Express And Suites Clermont Se West Orlando by IHG

About this property

SureStay Hotel by Best Western Clermont Theme Park West

Hotel with free breakfast, near Northeast Regional Park
This hotel features an outdoor pool, a 24-hour front desk and a front desk safe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Clermont Theme Park West offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. LED televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Clermont Theme Park West. During your stay, you'll be within walking distance of Lake Davenport. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Orange Lake Golf and 6 minutes from Northeast Regional Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and a front desk safe are also featured at the business-friendly SureStay Hotel by Best Western Clermont Theme Park West. Free self parking is available.

Smoking is allowed in designated areas at this Four Corners hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Theme Park
Days Inn Theme Park Hotel
Days Inn Theme Park Hotel Clermont West
Days Inn Clermont Theme Park West Hotel
Days Inn Theme Park West Hotel
Days Inn Theme Park West
Days Inn Clermont South Hotel Clermont
Days Inn Clermont Theme Park West Motel
Days Inn Theme Park West Motel
SureStay Hotel by Best Western Clermont Theme Park West Hotel
SureStay Hotel by Best Western Clermont Theme Park West Clermont

SureStay Hotel by Best Western Clermont Theme Park West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bhojnarine

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not bad for the price and location. Room was very clean, no issues with anything in the room. Just had a strange smell but nothing that would prevent us from stay. Easy to find and parking was convenient. Jay the assistant manager was super nice, courteous and hospitable. Spoke to him the day before we arrived and he also checked us in. Bed was comfortable and had a good night rest. About 30 minutes from Orlando airport and lots of restaurants around.
Stayed 1 night in Nov 2024

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this property when we evacuated from Milton. It was a good place to stay and to keep safe. Now while it is not the Ritz Carlton it is well kept place and staff was extremely friendly. The dollar value was good. We traveled with 2 cats, so that was a little more money. I would recommend this place in a heartbeat and Disney was not far away.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
The staff was amazing! I book rooms for our business and they were wonderful to deal with and they didn't raise prices (if they did, not a lot) after Hurrican Milton. :-)
Stayed 3 nights in Oct 2024

10/10 Excellent

Whitney

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice as affordable and clean. Front desk person when we checked in was so nice. He gave us dining options.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Amenities
Clean, comfortable and updated! Excellent customer service and a very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms that are very spacious. Friendly staff and plenty of food options all around the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gisela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very special
Stayed 2 nights in Sep 2024

6/10 Okay

Kim

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This stay the floors in ours and also friends rooms appeared filthy. Girls swam when they returned to the rooms several times wet, wiped up the floors with the bath mats. The mats came up black….
Stayed 2 nights in Sep 2024

10/10 Excellent

KAYLA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time here. The pool was just a little dirty but not enough to stop us from enjoying it. The staff was great. The overall room was neat and clean. If and we come back to this area we will stay here again
Stayed 5 nights in Sep 2024

6/10 Okay

Lurdes

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Shaka

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Jay was very courteous and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated property tucked in off of 192 in Clermont near Kissimmee, Fl. Units clean, beds comfortable. Everything we needed for a one night stay. Absolutely a wonderful staff, very friendly & helpful. Will definitely be staying again and spreading the word with our girls softball team!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jay, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This choice for a hotel was completely enjoyable and reasonably priced. The room had no issues at all. The room itself was newly refurbished and it felt very modern. We would definitely stay here again. The gentleman staff at checkin and checkout were highly professional and courteous. Though the weather did not permit us to use the pool, the pool area was clean and the pool itself was clear and well maintained.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and the service is onpoint. It is great for short and long term stay. I will recommend this hotel to my family and coworkers. Its also family friendly. The pool is clean and inviting too. You will be amazed when you arrive, in a good way.
Stayed 2 nights in Jul 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a non smoking room. It smelled like cigarettes upon entering, because we got in so late we didn’t want to move again. They added an additional 100 fee upon check in . My daughter ended up getting sick on the sheets she had multiple bites that we are hoping are not bedbugs . I asked the manager for cleaning supply which she brought to my door and decided from that point she wasn’t going to give us the deposit because when we checked out the code they use to release the deposit was locked from the day before. They tried to use the smell of marijuana as the reason when I have my kid in there I would never smoke in the room . We asked them the night we checked in if they had a designated smoking area which they did and we used. The room did not smell like weed upon checking out. They didn’t have a real reason they couldn’t give us back our cash deposit nor did the manager note anything while she was on the property when handing me cleaning supplies to fix the issues so that we would be able to get our deposit back . They only use the weed issue because my husband is black and they are more disturbed at seeing a black and Indian couple rather than the nasty cigarette smell that carries throughout the front desk area by staff and in the rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time this was the third year in a row I stay there. I go to Florida every July will be going next year and staying there again
Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Travelled with family, Travelled with pets
Liked: Amenities
Property manager lady was very unprofessional very unkind very disrespectful. Wanted to keep my hundred dollar deposit because it was to her convenience. I must say they do have two very kind people that work there the young gentleman that was in the front desk and a lady by the name of Frankie, which I believe she should be the property manager.
Stayed 3 nights in Jul 2024