Universal's Hard Rock Hotel

4.0 star property

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February 2025

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Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock
Point of interest
Lobby lounge, pool views, open daily
Exterior
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5800 Universal Blvd, Orlando, FL, 32819
  • Universal Orlando Resort
    6 min walk
  • The Palm - Orlando
    3 min walk
  • Orlando Station
    11 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

  • 74 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

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About this property

Universal's Hard Rock Hotel

Family-friendly Orlando hotel in Florida Center with 3 restaurants
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Universal's Hard Rock Hotel offers 650 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Universal's Hard Rock Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Universal Orlando Resort. Enjoy features like free WiFi in public areas and a free theme park shuttle, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine with pool views at The Kitchen, one of the property's 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Universal CityWalk and Universal Studios Florida
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Universal's Hard Rock Hotel, you'll find an outdoor pool, a waterslide, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5995 square feet (557 square metres) and includes a conference centre. Early theme park entry, express theme park tickets, and a vending machine are also featured at the family-friendly Universal's Hard Rock Hotel. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Kitchen – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Palm – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Velvet Bar – Overlooking the pool, this lobby lounge specialises in Regional cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Beachclub – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Emack and Bolios – This restaurant specialises in American cuisine and serves breakfast and light fare. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Parking on site (USD 33 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,995 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 20 for children
  • Self-parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 42.00 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1006 reviews" "
Rating 8 - Good. 167 out of 1006 reviews" "
Rating 6 - Okay. 75 out of 1006 reviews" "
Rating 4 - Poor. 27 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Nice atmosphere. The water taxi is soooooo nice!
Stayed 1 night in Sep 2024

10/10 Excellent

jeanette

Stayed 6 nights in Sep 2024

8/10 Good

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get told that first floor was pet floor
Our stay was great as usual until the dogs down the hallway started barking against one another like a barking war. When we checked in we were told that if we wanted a first level room that it was ready now. This being 8:30am on check in day. So we said absolutely so we had a place to rest halfway through the day. Come to find out, the first floor is the pet floor. First issue, when we checked in, and my wife was told about the room availability, we were never informed that the first floor was the dog floor. Second, if we would’ve known that the first floor was a pet floor. We would’ve never opted into getting into our room early because my wife and I have severe pet allergies. After a very unrestful night of sleep, my wife and I decided to check out early, and just park our car back over at the garage cause we didn’t want nothing to do with the hotel since they fell to tell us that we were on the pet floor. We have stayed here before and have never had an issue. However, when you go to check into a hotel , if there is a pet floor, there should be a right to know for the customer while checking in. Because of my wife’s allergies, she was not able to sleep at all that night. Therefore, we had a very expensive TV to watch and that was it. the manager addressed in the morning and things were taking care of other ways. Hard Rock is a great hotel because of the pool, the environment, and the food at the resort. However, not being told about the pet floor was inexcusable.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as alway. Walking distance to all the fun.
Stayed 3 nights in Sep 2024

8/10 Good

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience but such a trek with cases to the car in the self park areas - we just wanted to pack everything into the car and head to the parks.
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent place to go with or without kids! Staff is more than friendly and courteous . Everything is clean. And service is prompt. The only thing that is so small to me but may affect someone else differently is our phone in the room didn’t work a few times I thought to order room service but couldn’t because the line was not functioning. Like I said a very small thing to me didn’t matter we just went out to eat instead. Other a phenomenal experience!!
Stayed 4 nights in Aug 2024

10/10 Excellent

callum

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Staff were brilliant from the moment we stepped in the front door, could not have been more helpful. The hotel was pristine and it was a pleasure to stay there. I will certainly be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lissette

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

aurelie, coral springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome hotel good location
Stayed 1 night in Sep 2024

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sukhminder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with helpful staff. Location is excellent for the Universal Parks (short walk/boat ride). Pool area is fun with activities during the day - not really for swimming but chilling and cooling down with a fun slide too.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Stayed 3 nights in Aug 2024

8/10 Good

noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously the main benefit of staying here was the universal express passes but without those the room would not justify the high cost. Had an issue with a charge on our account after we had checkednout, but was soon rectified after i contacted them to query it. Spent a couple of hours at the pool which was really nice, with entertainment and quizzes being provided by the pool DJ
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
An amazing hotel, brilliant location, great atmosphere, good bars and restaurants
Stayed 7 nights in Aug 2024