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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Terrace/patio
Signature Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop
American cuisine, pool views
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Pirate's Dinner Adventure
    5 min walk
  • CoCo Key Water Resort
    11 min walk
  • Universal Orlando Resort
    15 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    28 min drive

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly Orlando resort in Florida Center with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Westgate Palace Hotel / Universal / I-Drive's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy American cuisine at Drafts Sports Bar & Grill, a delicatessen with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from CoCo Key Water Resort and a 3-minute drive from Universal Orlando Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Drafts Sports Bar & Grill – This poolside delicatessen specialises in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 999 reviews" "
Rating 8 - Good. 259 out of 999 reviews" "
Rating 6 - Okay. 106 out of 999 reviews" "
Rating 4 - Poor. 48 out of 999 reviews" "
Rating 2 - Terrible. 56 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alma Gloria, Youngstown

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to everything
Stayed 6 nights in Sep 2024

4/10 Poor

Anthonise Hope

Stayed 8 nights in Aug 2024

2/10 Terrible

Andrea

Disliked: Staff & service, amenities
Not the best westgate experience. Worst location I’ve ever visited. Nothing to do at this location. Very basic and boring. I should have went back to the westgate on turkey Creek! Room was disappointing. Bed was hard as a rock! If i didn’t know any better i would have thought it was a box spring missing a mattress! Shower water pressure sucked. Closet door kept coming off track. Couch was falling apart. Room wasn’t properly cleaned. Rude staff hung up on me when i was locked out my room. Then lied and said i was swearing at them. ( never happened) no food onsite you have to order or go shopping. WASTE OF HARD EARNED MONEY. DO NOT WASTE YOUR MONEY OR TIME!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Genesis

Stayed 6 nights in Aug 2024

10/10 Excellent

John Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to nearby activities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Seantia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and property was clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Nydia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Chico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was right in the middle of everything we needed. Every restaurant you can think of is within minutes. I needed Walgreens and it was less than 5 minutes away , universal studios less than 5 minutes away. I went souvenir shopping my last day and all the shops were less than 5 minutes away. I also liked the security guard at the gate and also seen them walking the grounds late in the evening. Felt very safe for me and my family. I will definitely be returning and and recommending to family and friends. Just the location alone was a huge convenience for me. I didn’t use the pool at all because we had theme park tickets every day so I can’t speak on that. But I was satisfied with everything , no complaints at all.
Stayed 7 nights in Aug 2024

6/10 Okay

Marv

Travelled with family and small children
Disliked: Property conditions & facilities
The room was dusty and Wi-Fi kept dropping. Their excuse was there are too many devices logged in. That is crazy, it wasn’t my first time staying there and I’ve never had that issue, but it is what it is. Succes the Bellman is awesome by the way.
Stayed 10 nights in Aug 2024

10/10 Excellent

Carlos Alberto Hernández, Bayamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it... every time I go back to Orlando it's the only place I always stay at
Stayed 3 nights in Aug 2024

4/10 Poor

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mamadou Lamarana Dioulde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Aug 2024

10/10 Excellent

Kiarelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 5 nights in Aug 2024

6/10 Okay

Elizabeth

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

PURNA CHANDAR GOUD, Frisco

Travelled with family and small children
Liked: Cleanliness, staff & service
Sofa set was pathetic condition and tvs are very old and no YouTube literally we did not start tvs kids were very bothered
Stayed 5 nights in Aug 2024

10/10 Excellent

OMAR JOSUE RODRIGUEZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Taniyka, Maywood

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zahrah, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 22 nights in Aug 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the cleanest and most accommodating properties I have stayed at. The staff was very friendly, professional and made the stay exceptional. My nephew had a great 13th Birthday celebration.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
It was a lovely place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Fadil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ilene

Stayed 3 nights in Aug 2024