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Best Western Hotel d'Arc

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Hotel d'Arc

Interior
Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe
Business centre
Bicycling
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
37 Ter, Rue de la Republique, Orléans, Loiret, 45000
  • Place du Martroi
    6 min walk
  • Hôtel Groslot
    7 min walk
  • Loire a Velo Cycle Path
    7 min walk
  • Orleans (ORE-Bricy Air Base)
    30 min drive

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Novotel Orléans Centre Gare

Pool
Pet-friendly
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (80)
The price is €113
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Novotel Orléans Centre Gare

About this property

Best Western Hotel d'Arc

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a coffee shop/cafe, 24-hour room service and a business centre. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a library are on-site.
Best Western Hotel d'Arc offers 35 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desk chairs and dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel d'Arc. During your stay, you're just a quick walk from Place du Martroi. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 10-minute walk of Place du Martroi and Hôtel Groslot
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business centre. A library, multilingual staff, and concierge services are also featured at the eco-certified Best Western Hotel d'Arc.

This 4-star Orléans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 17 per person
  • A coffee shop/cafe

Family friendly

  • Dining table
  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • Lift

More

  • 4 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Pet fee: EUR 14 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN d'Arc
BEST WESTERN d'Arc Orleans
BEST WESTERN Hotel d'Arc
BEST WESTERN Hotel d'Arc Orleans
Hotel d Arc
Best Western Hotel d'Arc Hotel
Best Western Hotel d'Arc Orléans
Best Western Hotel d'Arc Hotel Orléans

Best Western Hotel d'Arc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 393 reviews" "
Rating 8 - Good. 166 out of 393 reviews" "
Rating 6 - Okay. 51 out of 393 reviews" "
Rating 4 - Poor. 27 out of 393 reviews" "
Rating 2 - Terrible. 7 out of 393 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As part of a short tour along the Loire river, the staff were most informative, friendly and helpful. The location and facilities of Orleans made for a perfect choice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the ancient town and cathedral.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. Very very nice bed. The best shower I've ever experienced in a hotel. Stayed an overnight - checked in late around 11:15 pm and left early the next morning. This is a very lovely town. Please note: parking is off site. You have to drop your luggage off and then drive to the parking and walk back about 12 minutes to the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel when visiting Orleans. Close to the station and the centre of town. The staff are very friendly and helpful. Breakfast is also good and a check out time of 12noon very civilised.
Stayed 4 nights in Aug 2024

6/10 Okay

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peux mieux faire pour le déjeuner
Chambre propre et confortable . Petit déjeuner horriblement cher pour la qualité servie . La fiche que l hôtel vous adresse afin de faciliter votre arrivée ne sert a rien et en plus les prix ne sont pas juste
Stayed 1 night in Aug 2024

4/10 Poor

Alain

Liked: Room comfort
Disliked: Property conditions & facilities
Très décevant !
La literie était très bien et c’est le seul côté positif que je retienne. Pour une nuit à 200€, nous n’avons pas été contents et on se demande pourquoi l’hôtel bénéficie de 4 étoiles . Nous allons toujours dans des 4 étoiles et passons environ 30 nuits/an à l’hôtel donc bonne expérience. L’hôtel est très bruyant ( les voisins de chambres, le tramway dans la rue, des bruits parasites dans le couloir) , bref, difficile de trouver le sommeil. La salle de bain est minuscule. En me séchant les cheveux , mes coudes heurtaient la paroi de douche ou le mur ! Le petit déjeuner se déroule dans une pièce trop petite où il est difficile de trouver une place et quand c’est le cas, c’est collé -serré avec les voisins. Les œufs brouillés ressemblent à de l’éponge … Le parking est loin de l’hôtel (7 mm à pied) et c’est pénible pour les bagages !
Stayed 1 night in Aug 2024

6/10 Okay

Alfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not 4-Star
Nice hotel, great staff, but this is not 4-star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing so helpful, room was a good size, shower room perfectly set out and a 5min walk from the station! Shopping and food outlets on the doorstep and a 10min walk to the river
Stayed 5 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good room lovely staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stellan

Travelled with family
Stayed 1 night in Jun 2024

2/10 Terrible

Ruben, La Jolla

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DON’T STAY IN THIS HOTEL. Someone stole our computer from our room. We stayed there for a night from Saturday to Sunday in June. I chose the hotel because it had 4 stars and Expedia said it had parking. The first surprise is that DOES NOT HAVE PARKING, the receptionist sends you to a city parking that is 10-min. walking distance (add another 10 euros to your budget). BW will not pay it for you. The 4-star rating is an overstatement. The building is old, lacks proper maintenance. AC in rooms does not work. The coffee machine in the lobby does not work. We were given a room that had no soap and the shower drain was clogged. We asked for a room change and we got the room next door. Both (standard) rooms were small. At some point when we went briefly outside the room either that evening or the next morning, somebody entered our room, opened my backpack and stole our computer and its charging cord. Only that and for that reason we realized until we had left Orleans and had arrived to Paris. I have called the reception three times, I wrote an email… and so far, four days later, the Hotel has done nothing to help me. AVOID Best Western Hotel d’Arc. One of the worst hotel experiences in my life and I am a seasoned traveler.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service
old property. good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Julien

Fantastic staff. I would specifically thank the girl who lived in the US. Thanks again I will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Hubert

Stayed 1 night in Mar 2024

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Grande chambre et accueil top
Stayed 2 nights in Dec 2023

10/10 Excellent

PETE

Stayed 1 night in Dec 2023

6/10 Okay

David

Stayed 1 night in Oct 2023

10/10 Excellent

Nikolai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Charles

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bien placé, bonne literie mais mal isolé
Literie très confortable, emplacement très bien en plein centre d'Orléans. Cependant les murs des chambres sont en papier, la mienne était placée à côté de l'ascenseur donc très agaçant de l'entendre sans cesse quand il est utilisé. Propreté mitigée dans la salle de bain.
Stayed 2 nights in Oct 2023

10/10 Excellent

hilti

Stayed 1 night in Oct 2023

6/10 Okay

Jean

Stayed 1 night in Oct 2023