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Classic Hotel am Stetteneck

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Classic Hotel am Stetteneck

Front of property
Hiking
Classic Double Room | Terrace/patio
Indoor pool, open 8 AM to 7:30 PM, pool loungers
View from property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Pool

Explore the area

Map
Via Rezia 14, Ortisei, BZ, 39046
  • St. Ulrich - Seiser Alm
    1 min walk
  • Mauriz Keller
    1 min walk
  • Chiusa (ZAK-Chiusa-Klausen Bus Station)
    17 min drive
  • Bolzano (BZO)
    58 min drive

Room options

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, desk, blackout curtains

Comfort Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room | Living area | 34-inch flat-screen TV with satellite channels, TV

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout curtains

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Classic Hotel am Stetteneck

Hotel with a full-service spa, steps from Dolomites
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Change of towels is available on request
Classic Hotel am Stetteneck offers 25 accommodations with minibars and a safe. 34-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, bidets and hairdryers.

This Ortisei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Classic Hotel am Stetteneck. During your stay, you're just a quick walk from Dolomites. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Steps from Dolomites and Val Gardena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Classic Hotel am Stetteneck offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and ski storage are also featured at Classic Hotel am Stetteneck. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ortisei hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 10 AM.
Classic Hotel am Stetteneck has a restaurant on site.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 17 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number IT021061A1SH6ZQ6I6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8 AM to 7:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Classic am Stetteneck
Classic am Stetteneck Ortisei
Classic Hotel am Stetteneck
Classic Hotel am Stetteneck Ortisei
Classic Am Stetteneck Ortisei
Classic Hotel am Stetteneck Hotel
Classic Hotel am Stetteneck Ortisei
Classic Hotel am Stetteneck Hotel Ortisei

Classic Hotel am Stetteneck Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 58 out of 67 reviews" "
Rating 8 - Good. 7 out of 67 reviews" "
Rating 6 - Okay. 2 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mildred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. It's centrally located in the center of town and within walkable distance to shopping and restaurants. The breakfast was the best we had at any hotel during our stay in Italy. The staff at the hotel were professional and so very helpful. The room was spacious and had the alpine feel we were looking for. A experience for us!
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Seceda and Alpe di Suici. Unfortunately, I had to check out early to catch an early bus/train and no one was in the front desk. I left my keycard in a spot where no one can take it if something happened. I emailed this hotel regarding this, and they were very prompt to responding back. Everything ended up working out!
Stayed 2 nights in Sep 2024

10/10 Excellent

Miae

Liked: Amenities, property conditions & facilities
Very comfortable stay. Little outdated room, but I liked it generally. Breakfast was excellent, though scrambled eggs are little too salty. Great hotel overall.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the village to walk to shops & restaurants. In a ZTL area so you must provide your license plate if you have a car but you pull right in front, pick up a parking pass and it's very convenient. Hotel is older but they have renovated the bathrooms & rooms are clean & nice sized. We had lovely balcony with gorgeous views. Didn't feel like reception was as warm or helpful as other places we stayed at during 2-week trip. Part of that could have been language barrier. They had a lovely music entertainment & reception on 1st night of stay & they do have events that they offer, free tours, etc. It would have been amazing to receive calendar in advance so that we could have planned for & enjoyed some of those options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kam,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located , walking distance to gondola rides to Alpi di Suisi and Seceda
Stayed 4 nights in Sep 2024

10/10 Excellent

Pinaki

Travelled with group
Excellent service. Could not find any fault with the Junior Suites that we stayed in. Located in the centre of Ortisei. A gem.
Stayed 6 nights in Sep 2024

10/10 Excellent

James Steyaert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Room was clean and nice. Pool and spa very nice. Great location. Great breakfast. They should just tell you up front that you should park in city parking garage, which is close and easy, is my only advise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Will definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

yiwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful hotel in a great location. The staffs are super friendly and going extra mile to make our stay perfect.thank you
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, great location. Great Value too!
Charming hotel with a friendly staff and in the perfect location! We had a great breakfast each day. The staff was very helpful with suggestions, directions, etc. They seem to take a great deal of pride in working there.
Stayed 3 nights in Jul 2024

10/10 Excellent

melora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone is courteous and always greeted you with a smile. Appreciated the hearty breakfast and servicel.The hotel participates in the Val Gardena program which offers a daily variety of activities and experiences which cater to just about anyone’s needs or activity level. We went on three different hikes and enjoyed a regional wine tasting. The leaders of all these activities were outstanding and beyond our expectations. We will definitely visit again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Randy D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ortisei
Stay was great on location & service. Good breakfast buffet. Great parking right behind hotel. Only negatives was warm at night with no air & since we were in room 831 a junior suite, it faced the front of hotel & front street. And it was very noisy at night till like midnight to 1 am which made it hard to sleep since you had to have windows open for air. Also a lot of light at night which shines in to window in bathroom so had to make sure kept door closed at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Property conditions & facilities
Everything about this hotel was wonderful. The location is ideal. Our views were beautiful and the room quiet and clean. The staff went above and beyond to be helpful and friendly. We got great advice about local hikes and activities. Everyone was great, and we’d like to send a special thanks to Sicilia. Thank you!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t know how I can begin to tell how impressive and excellent this hotel is. The staff at the front desk are knowledgeable and kind and the dining room staff run at minimum a five star service. Breakfast is excellent and the spa/pool are clean and wonderful with hydro therapy and 3 different types of saunas. We would stay for 3 more weeks if we could! Rooms are large updated with a vintage flare and very very clean. We will be back!
Stayed 2 nights in May 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could Not Have Asked for Better
This was my second visit to Ortisei, and this hotel was incredible! It really embodies the mountain chic with everything feeling very well thought out, which worked especially for our hiking adventures. The front desk was extremely helpful. Breakfast was excellent. No complaints except wishing we could have stayed longer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property right in the center of the beautiful village of Ortesei. Like the village itself, the hotel is very clean, exquisitely maintained and tastefully appointed. Breakfast was excellent, and Andrea at the front desk was extraordinarily friendly and helpful. Worth every nickel, and I can't wait to return.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chiho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, location is good and staff is very friendly. Before staying, hotel sent several messages and explained for parking, spa and etc. It was very good service and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very nice area, close to shopping area, walkable to major lifts. Staff are very friendly and helpful to answer our questions and showed us the best option to get where we wanted to visit. The hotel serves good food too. We will stay here again in our next visit.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ippolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast. Would stay again. Better for couples and adult guests than children.
Stayed 6 nights in Aug 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect In Town Destination w Wonderful Staff
The Classic's intown location was convenient to both lifts and public transportation. Garage parking was just around the corner. The staff were remarkable and attentive. Knowing that at the end of every day the Sauna and Indoor pool were waiting for us followed by a wonderful meal and an awesome desert, made coming back a delightful experience.
Stayed 6 nights in Mar 2023

10/10 Excellent

melvin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a relaxing time
Stayed 3 nights in Mar 2023

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I had an amazing experience at your hotel. We had a very comfortable stay and an excellent experience.
Stayed 2 nights in Oct 2022

10/10 Excellent

Adrian

Stayed 2 nights in Oct 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. We were able to walk to everything — restaurants, shops, the tram and gondola. There was parking behind the hotel so we just parked our car and forgot about it for the 4 days we were I. Ortisei. The hotel upgraded our rooms at no cost to us, and we were happy to have the extra space. Breakfasts were ample and varied. We opted to have dinner outside the hotel but companions were happy with the hotel dinners. We would return any day.
Stayed 3 nights in Sep 2022