Candeo Hotels Osaka The Tower

4.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Candeo Hotels Osaka The Tower

Spa
Exterior
Spa
Lobby
Spa

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Gym
  • Air conditioning
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Osaka City Hall
    3 min walk
  • 欧風創作料理 モリシタ
    2 min walk
  • Oebashi Station
    3 min walk
  • Osaka (KIX-Kansai Intl.)
    51 min drive

Room options

Premium Twin (Universal) with Sofa Bed,Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Executive King,Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Triple,Non Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Premium Triple with Sofa Bed,Non Smoking

  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Premium Private Spa Suite,Non Smoking

  • 60 sq m
  • Sleeps 6
  • 3 Single Beds

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 60 sq m
  • Sleeps 7
  • 3 Single Beds and 2 Single Sofa Beds

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Twin with Sofa Bed,Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Executive Twin,Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King,Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King with Sofa Bed,Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Executive Twin with Sofa Bed,Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Premium Twin (Universal),Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

Executive King with Sofa Bed,Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Luxury Corner King,Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed,Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Twin,Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Candeo Hotels Osaka The Tower

Luxury Osaka hotel in Kita with a 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor public bath.
During your stay at Candeo Hotels Osaka The Tower, you're just a quick walk from Osaka City Hall. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by foot from Osaka Station City and a 3-minute drive from Dotonbori
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The C's ~Sky Dining~ – On-site restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ~Sky Dining~

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 237 out of 321 reviews" "
Rating 8 - Good. 56 out of 321 reviews" "
Rating 6 - Okay. 18 out of 321 reviews" "
Rating 4 - Poor. 4 out of 321 reviews" "
Rating 2 - Terrible. 6 out of 321 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sopheatevy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations. I would recommend it to anyone.
Stayed 1 night in Sep 2024

2/10 Terrible

Nhi

Stayed 4 nights in Aug 2024

10/10 Excellent

Jia Qi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location right in between the shopping hubs in Umeda (15min walk) and Shinsaibashisuji (15min taxi). There’s a convenient store right downstairs. The room is compact but has everything you need. It was perfect for us and we enjoyed the great service here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily Dela Cruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is perfect. I love the women's spa although the "onsen" water is too hot. I'm not sure if there was a pool for a couple to enjoy.
Stayed 3 nights in Sep 2024

8/10 Good

YIMIN

Liked: Cleanliness, property conditions & facilities
Like spa
Stayed 2 nights in Sep 2024

8/10 Good

David, Maroubra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly good hotel, however, there were some limitations for westerners. What we thought was a swimming pool was part of a gender specific onsen, limited to nude bathing only, which I was not into. If you care about looks, the decoration of the hotel was very much “done on the cheap”. The mustard yellow recycled polyester carpet looked liked it was laid in 1974 and not 2024. For a new hotel, there was lot of obvious wear and tear. The pyjamas were made of a very heavy and hot polyester, and far too small for a woman with my ample proportions (Australian size 16). Other than these minor issues, we had a good stay at this hotel. It is very central to Osaka Station City and other train connections, and an easy walk to local restaurants.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kushum

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was phantastic! We could see the river, the castle, etc.. The atmosphere of the place was great! All new, and due to the design it looked really spacious. The door for the restroom in the room opened to the inside. with the little space there was, it was really tricky to close the door while being inside.
Stayed 2 nights in Sep 2024

6/10 Okay

miguel

Travelled with partner
Liked: Amenities
I hated that toilet views were good food was good
Stayed 5 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

CHU LEUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very new and comfortable. The views from the gym room is spectacular so it becomes a pleasure to do exercises there. I also like the availability of sufficient numbers of self service washing and drying machines. However, it would be better if there are more dining options in the Hotel. Overall speaking, I enjoyed my stay very much.
Stayed 7 nights in Sep 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff are good. The spa was very good with nice view.
Stayed 2 nights in Sep 2024

10/10 Excellent

Younes

Stayed 3 nights in Sep 2024

10/10 Excellent

Thanh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotels, the great roof top bath house was perfect after long walks and if I had any compliant it was one, the door in the toilet room opening towards the toilet. It wasn’t a lot of space but that’s no big deal. Still a fantastic hotel experience.
Stayed 3 nights in Sep 2024

2/10 Terrible

Matthew

Stayed 2 nights in Sep 2024

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Turned up at the hotel to discover the room that I had booked was too small for 3 adults. So had no option but to ask for an upgrade that cost us over £150 for two nights. Our new room was amazing with 3 single beds and views to die for. However on second day housekeeping made no attempt to make our beds or generally tidy the room! Breakfast not great and didn’t really cater for European palate. Not really enough options. Breakfast area far to small for the number of people and felt very busy. Overall if I was to go back to Osaka I wouldn’t choose this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean property with friendly staff. English was no problem. Amazing views, and very convenient location. The room (even their smallest) was spacious and nice enough that I could spend a whole day in there to relax after tiring days of travel, which I can't say about the most of the other properties at which I stayed during my trip. A quick (~2 min) walk to the F-92 exit of Osaka-Umeda Station underground complex/mall meant that I could easily stay out of the weather during the blistering hot and/or rainy days of August.
Stayed 7 nights in Aug 2024

10/10 Excellent

ADEKUNLE, SUSSEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and beautiful hotel. The room is spacious, and looks new. It's quiet around the area, doesn't seem like too many other tourists around. At night time, the area is near a strip of bars. But it is still not loud or too much going on. It's further from main attractions like Namba, but that didn't bother us. The only downside of being further away is if you purchase a few things, it's not walking distance to any malls or department stores. We bought a lot of things in Namba and Dotonbori, we ended up taking a taxi because it would've been too much to bring on a train. However the taxis aren't expensive, and there were always plenty around.
Stayed 3 nights in Sep 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
By all means Japan is worth the trip, but while you are here then this hotel is fantastic. Excellent staff and room and service. We had the absolute pleasure of stumbling across some fantastic dining options here and posted a review of a wonderful Japan fusion with sake dinner experience that was a 5 minute walk from the hotel. Love this place and would return in a heartbeat
Stayed 3 nights in Aug 2024

8/10 Good

FRANCIS SCOTT, DUBLIN

Liked: Cleanliness, amenities
Great view n facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk around for restaurants and sites. Clean and comfortable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
I loved my stay in this hotel. The room was comfortable and spacious. I took advantage of the laundry service, the spa, the daybed by the window was a plus. One of the girls at the front desk went above and beyond helping me set up a nail appointment.
View from my window
Stayed 2 nights in Sep 2024

10/10 Excellent

Kaisaun J

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and atmosphere
Stayed 4 nights in Aug 2024

8/10 Good

Alex

Stayed 4 nights in Aug 2024