Private host

Centara Grand Hotel Osaka

5.0 star property

Choose dates to view prices

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Property video
Building design
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Place, Namba Parks
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪56 min drive‬

Room options

Deluxe Room, 1 King Bed (Yu Standard Floor)

9.2 out of 10
Wonderful
(70 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Family Room (Rei Premium Floor)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner (Yu Standard Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Yu Standard Floor)

9.2 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

Family Room (Yu Standard Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner (Rei Premium Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Rei Premium Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

Deluxe Room, 1 King Bed (Rei Premium Floor)

9.2 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Suite (Miyabi Club Floor)

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, Corner (Miyabi Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room (Miyabi Club Floor)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Miyabi Club Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room (Miyabi Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

Deluxe King - Yu Standard Floor

  • Sleeps 3

Deluxe Twin - Yu Standard Floor

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Corner - Yu Standard Floor

  • Sleeps 2

Corner - Rei Premium Floor

  • Sleeps 2

Deluxe King - Miyabi Club Floor

  • Sleeps 3

Family - Yu Standard Floor

  • Sleeps 2

Deluxe Twin - Miyabi Club Floor

  • Sleeps 3

Corner - Miyabi Club Floor

  • Sleeps 2

Suite - Miyabi Club Floor

  • Sleeps 2

Deluxe King - Rei Premium Floor

  • Sleeps 3

Deluxe Twin - Rei Premium Floor

  • Sleeps 3

Family - Miyabi Club Floor

  • Sleeps 2

Family - Rei Premium Floor

  • Sleeps 2

Deluxe ROOM (Yu Standard Floor)

  • Sleeps 2

Deluxe ROOM (Rei Premium Floor)

  • Sleeps 2

Similar properties

About this property

Centara Grand Hotel Osaka

Luxury Osaka hotel connected to a shopping centre, 4-minute walk to Nipponbashi
This hotel features 5 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/cafe and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Spa Cenvaree has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

The shopping around Centara Grand Hotel Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Nipponbashi. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Fusion cuisine at KUNSEI, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body treatments, detox wraps or massages at Spa Cenvaree
  • Amenities include 6 meeting rooms, a lift and co-working space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Just a 4-minute walk from Nipponbashi and 10 minutes on foot from Kuromon Market
Centara Grand Hotel Osaka offers its guests a full-service spa and a 24-hour fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

6 meeting rooms and coworking spaces are available. The luxury Centara Grand Hotel Osaka also features spa services, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
KUNSEI – This brasserie specialises in Fusion cuisine and only serves dinner.
WhiskeyNova ウイスキーノヴァ – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ – This bistro only serves dinner. Open daily.
Suan Bua スアンブア – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.
Embassy of Crab エンバシー – This restaurant specialises in live/raw dishes and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Handrails in stairways (85 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5220 per person
  • Covered self-parking fee: JPY 4000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1218 out of 1565 reviews
Rating 8 - Good. 226 out of 1565 reviews
Rating 6 - Okay. 64 out of 1565 reviews
Rating 4 - Poor. 29 out of 1565 reviews
Rating 2 - Terrible. 28 out of 1565 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MANUELA, Cali

Travelled with partner
Liked: Cleanliness, amenities
The room was great. Clean and with wonderful views. The staff that checked us in made us wait more than 30 minutes because supposedly they did not have the room we had requested (corner room). I kept asking if everything was ok because they were speaking Japanese and finally he told me. Then he just said sorry we don’t have your room. And that was it. He didn’t offer an upgrade or any vouchers or anything. Just, sorry we don’t have your room. Then he said if it was ok if we stayed in a ‘family’ room. I didn’t know what he meant but in the end, when we went to the room, it was still really clean and nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a great location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing centrally located hotel. Loved it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 4 nights in Sep 2025

2/10 Terrible

asif

Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 11 nights in Sep 2025

10/10 Excellent

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Washroom was amazing. Spa was amazing. Great stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel steps from Dotombori

Great location just steps away from the very busy Dotonbori area of Osaka. The hotel is quiet and clean. The staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this property. Fantastic location. I loved the pajamas in the room as well as the robes. Area was very walkable and close to transit stations. Staff was very helpful. Could not have asked for more.
Stayed 5 nights in Sep 2025

6/10 Okay

Naz

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I don’t know how this property is 5 star. The service was very average. At reception afew times even almost rude. The restaurant at the hotel we dined at once ,was so depressing with very average food.the room was disappointing as well. We decided to Check out one night earlier .
Stayed 4 nights in Sep 2025

10/10 Excellent

Winifred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Spacious. Well maintained. Great water pressure and large tub and shower. Attentive staff and customer service. Top notch.
Stayed 3 nights in Sep 2025

8/10 Good

Ralph

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel overall is a nice hotel with it being centrally located to the subway and other facilities. However, I do not think this is a five star hotel as the service was not what I expected for a Japanese hotel. The breakfast in the morning was mediocre at best. I saw a better service and better quality in Tokyo itself. I felt that the staff was there for the sake of being there, but was not happy to be doing their job.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane, Hacienda Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing could be more convenient. Direct train to and from Kansai Intl’ - check. Shopping - check - Namba Parks and Takeshimaya next door. Eating - check. Kuromon market, streets lined with little restaurants of all types. Nightlife - check. Dotombori, Shinsaibashi within walking distance. Amerika Mura and subway stop away. Easy connections via subway to Tennoji, Osaka Station and Shin Osaka. And oh by the way the hotel is also nice.
Stayed 2 nights in Sep 2025

2/10 Terrible

EHAB

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is terrible. No deserts and very limited quantities of everything. Ie you can count how many toasts they have. Make sure you eat before you attend the breakfast buffet. The hotel also charges you extra tax on top of your bookings. Not children friendly. Takeda at reception refused to discuss any of the issues at hand because I’m not Japanese and apparantly I don’t understand the rules of the country. Overpriced and no facilities. It is a 3 star hotel not 5 stars. They didn’t brink enough towels or waters to the rooms. Absolutely terrible. Please choose another hotel.
Stayed 4 nights in Sep 2025

8/10 Good

kristina

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and accessibility to the various shopping malls. Room is very clean and well equipped but the split toilet and shower/bath takes some getting used to. The bathroom has one narrow mirror so two people cannot get ready at the same time. The lighting at the bathroom counter makes you look like you have bags under your eyes. There is a magnifying mirror but it is not lit up.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and polite. Nice clean room with great view.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property! Will definitely be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Felipe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and excellent location!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Our room was huge and appeared brand new. It was immaculate with far reaching city views. The housekeeping was excellent and unobtrusive. Loved the Nespresso coffee machine. It was completely silent with true blackout blinds and we slept so well in the super king bed. It was a little walk to Namba station but through the attractive covered shopping and restaurant arcade. I highly recommend this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chu Hwai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Amazing staff and service! Great room and location - will be back
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not much dining choices at hotel .
Stayed 3 nights in Sep 2025