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Citadines Namba Osaka

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citadines Namba Osaka

In-room safe, desk, laptop workspace, blackout curtains
Deluxe Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains
Studio, 1 Queen Bed (Double) | In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
Room, 2 Bedrooms | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Nipponbashi
    ‪1 min walk‬
  • Kuromon Ichiba Market
    ‪2 min walk‬
  • Namba Grand Kagetsu Theater
    ‪7 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Twin Room

Premier Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Bedroom (Double)

Room, 1 Bedroom (Double) | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Bedroom (Double)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Twin)

Room, 1 Bedroom (Twin) | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Room, 1 Bedroom (Twin)

  • 59 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double) | In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed (Double)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Twin)

Studio (Twin) | In-room safe, desk, laptop workspace, blackout curtains

Studio (Twin)

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Citadines Namba Osaka

Art Deco Osaka hotel connected to a shopping centre, steps from Kuromon Ichiba Market
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and complimentary slippers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Citadines Namba Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a playground
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Kuromon Ichiba Market and 14 minutes on foot from Tsutenkaku Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Citadines Namba Osaka. A complete renovation of Citadines Namba Osaka was completed in December 2019.

Smoking is allowed in designated areas at this Art Deco Osaka hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Numero Five – This restaurant serves breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on May 14, 2025 from 11 AM-5 PM. All facilities that use power, including lifts will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cots (infant beds) are available for JPY 550.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 929 out of 1159 reviews" "
Rating 8 - Good. 180 out of 1159 reviews" "
Rating 6 - Okay. 33 out of 1159 reviews" "
Rating 4 - Poor. 6 out of 1159 reviews" "
Rating 2 - Terrible. 11 out of 1159 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Praveen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Namba
Well maintained, clean , helpful staff, proximity to everything..great place..
Stayed 4 nights in Oct 2024

10/10 Excellent

Praveen

Stayed 1 night in Oct 2024

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Locely
Stayed 2 nights in Oct 2024

10/10 Excellent

Bing Xing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room. Has a coin laundry.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Pacharaphol

Stayed 7 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from check in to check out and nothing was ever a hassle or problem. Helped with luggage forwarding which was again easy and they took care of it even calling the next hotel to make sure it’s okay Everywhere including shops/ 7-11 and stations are walkable and easy to use Highly recommend as the room was spacious/lots of amenities -kettle/microwave
Stayed 9 nights in Oct 2024

10/10 Excellent

donald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us!! Staff was excellent!
Stayed 14 nights in Sep 2024

10/10 Excellent

Cara N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Osaka!
The hotel was very clean and spacious! It’s about a 10 minute walk to the nearest main subway station but is surrounded by a lot of places to eat and things to do. Staff were very friendly. Would stay here again the next time we visit Osaka!
Stayed 5 nights in Oct 2024

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at this hotel. We had all the amenities we needed and the location is great - easy access to trains etc. Staff were all friendly and spoke English quite well. The room (double studio) was a great size compared to other Japanese hotels we'd stayed at which was appreciated. The only 2 things we found interesting was the TV's location (on a side wall above the desk) - after a long day walking around Osaka, we would have liked to have been able to watch the news from bed in the evening. Also beware although the hotel boasts it has cable channels, it really doesn't. All cable channels were disconnected (they show up - just don't work). We did enquire at the front desk about this in case it was just our room however they said they don't have any cable channels nor English ones. Just a bit odd for this calibre of a hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Wenchin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near Namba district, 3 minutes walk to Kuromon Market, 5 minutes to Namba, 8 minutes to Namba station. Rooms are spacious, even the hallways are wide and decorated with art works. Beds are very comfortable. Staff are courteous and helpful. Breakfast buffet has plenty of selection. I will stay here again in my next trip to Osaka.
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Osaka
Citadines Namba was in an excellent location, a short walk from Nankai Namba station which is where the airport express train arrives from/departs to Kansai airport. Our room was very clean and comfortable, serviced daily and staff were helpful. Nara is reached easily from Namba station for a day trip.Dotonburi was a short walk away for amazing food and nightlife. We had a great stay at Citadines.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Noelany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali, allen

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nanba Stay
Great hotel had everything I needed for a comfortable stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Otto, N. Little Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is a great location in walkable distance of the massive Dontonbori. Namba is a nice area as well! Close to Nipponboshi and Namba stations with easy access to Nara! Hotel staff is friendly. Room was the biggest i have had yet in Japan. Refrigerator stove etc!
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and a 10 min walk from Namba station. Highly recommend if you want to be close to the hustle and bustle of Osaka but not right in it.
Stayed 5 nights in Oct 2024

8/10 Good

Khushpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a bit small but what stood out was the convenient location (food options around and easy walk to a couple of train stations and also Dotonbori) and the breakfast. We mostly stuck to the western food options but there were many other choices for the Asian dishes. On our last day, we were checking out super early in the morning and requested our brekfast be packed as we had paid for it already. The hotel gladly obliged and packed us a very generous breakfast that we enjoyed while waiting at the airport. Thanks for a very convenient, comfortable stay Citadines. Will be returning in the future.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimli, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Osaka!
Stayed 4 nights in Oct 2024

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Stayed 3 nights in Oct 2024